3.4 out of 5 stars.
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italk Careers and Employment

About the company

  • Company size
    51 to 200
  • Industry
  • Headquarters
    Unit 6, Gemini Business Centre, 136-140 Old Shoreham Rd, Hove BN3 7BD
  • Link
    italk website
Learn more


Salary estimated from 231 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 52 reviews and is evolving.



Sales Advisor in Brighton and Hove, East Sussex
on 15 July 2020
Have been with italk for a little while now. It's competitive which is great for any sales driven individuals. Due to covid 19 I have only worked from home, I feel like I'm part of the team and it's fairly well managed. I've certainly been welcomed in my time so far.
Debt Collection Agent in Remote
on 7 June 2022
Abysmal working environment
This companies broadband services are very poor, it treats its customers really badly and it’s staff even worse. Just a money making machine. Policies and company procedures stitch the customer up, then the customer gets charged high fees and agents get abuse from the customer….vicious circle….vicious company.Staff are leaving every month, most managers and Senior Agents are abrupt with you and don’t listen to staff issues or concerns, so glad I’ve left to work for a much better company in all aspects.
HR Administration Assistant in Brighton and Hove, East Sussex
on 15 February 2022
Friendly and easy going place to work
A great company to learn new skills and further develop existing ones. Good for progression if you're willing to put the work in. Adapted well with home working and office to staff needs.
Collections Team Leader in Hove, East Sussex
on 20 September 2021
Plenty of Oppertunities and Fantastic People
Working at italk is something I have done for over 2 years now, and yet I still enjoy it just as much as I did when I first started. I have been kept motivated due to so many brillaint incetives and bonuses, as well as the life long friends I have made along the way. I have developed myself as a person and matured so much. The guidance and support I have recieved throughout my time here.has been amazing, and I have progressed multuple times since I started back in 2019. The transition from office to home working was smooth, and we were given so much support throughout this change. Working for a smaller company has made me feel clsoer to the poeple I work with, as well as our customers. It really does feel like a family woking for italk and I can honestly say I have never enjoyed a job as much as I enjoy this one.
Manager in Hove, East Sussex
on 25 March 2021
Poor management
Management get treated dreadfully, no pay rise, no bonuses, no support. I left here because managers don’t get any respect or support from upper management. Worked there for over 3 years, no pay rise, no yearly bonus, nothing. Not even a thank you at the end of the week. Wasted 3 years of my life.

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Questions and answers

People have asked 12 questions about working at italk. See the answers, explore popular topics and discover unique insights from italk employees.

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Interview insights

Insights from 24 Indeed users who have interviewed with italk within the last 5 years.

Average experience
Interview is average
Process takes about a day or two

Interview questions

What my hobbies were, thats all I remember

Shared on 27 July 2022

Hardly anything, literally anyone could get this role.

Shared on 10 December 2020

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