Jack Richards & Son Ltd Employee Reviews

Good place to work, helpful office people, always keen to help, overall good company to work for. Money isn't great but job itself is not so stressful .

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Shocking

Office worker (Former Employee) - Fakenham, Norfolk - 9 November 2023

Only interested in getting people to work as many hours as possible for poor money, poor business process and no consideration for well being of their people

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Insights into Jack Richards & Son Ltd

Based on 50 survey responses

What people like

Overall satisfaction
General feeling of work happiness
Clear sense of purpose

Areas for improvement

Fair pay for job
Trust in colleagues

As expected

Class 1 tramper (Former Employee) - Fakenham, Norfolk - 5 November 2023

Good company to work for, helpful planners..top notch equipment...long hours as expected with the job. On par pay wise with most other companies in the area

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Not a bad place too work, terrible pay.

HGV Class 1 Driver (Former Employee) - Corby, Northamptonshire - 22 August 2023

I worked there for 6 months, hgv class 1. Work loads were reasonable and realistic, but when you work out your hourly pay, you could earn as much stacking shelves in a supermarket.

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On the go all the time early start and sometimes late finish i

LGV Class 1 Driver (Former Employee) - West Auckland, Durham - 9 August 2023

Long hours a lot of deadlines to work with especia lly with the cardboard delivery I leant about cardboard box delivery had a good banter with my boss the work was different jobs like supermarkets work packagings companies

Pros

Free uniform

Cons

Long hours

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Great place to work with clear and realistic time frames.

HGV Cat C+E Driver (Current Employee) - Northwich - 6 August 2023

Great place to work. As a Tramper on a Mon - Fri contract I have a clear idea of what is expected with clear and realistic time expectations. I am treated with respect at all times and have never been put in a position that I am unhappy with or feel obliged to do. Day to day work is varied and interesting which includes all aspects of curtain sided work from food to compost, from flint to bricks. I feel happy working at Jack Richards and highly recommend working here.

Pros

2 Loyalty Bonuses a year, fuel bonus each pay period.

Cons

Hourly pay could be improved upon.

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Good job no stress, money could be better, don't get me wrong it's not the worst.

LGV 1 Driver (Current Employee) - Boston - 19 July 2023

What is the best part of working at the company?Nice people, well maintained vehicles.What is the most stressful part about working at the company?No stress, they plan runs with plenty of time & if you're running late, just call them, no dramas.What is the work environment and culture like at the company?Good, spoken to with total respect.What is a typical day like for you at the company?As long as you've completed the job & given yourself time for the next day, they leave you alone. I very rarely work more than 13 hrs.

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Good people, good customer, poor working culture

Transport Manager (Former Employee) - Cambridgeshire - 22 June 2023

55 hours a week means each day is a long day, looking after all customer requirements whilst managing the onsite Jack Richards staff. Out of hours happens frequently and it is expected. Such a big learning curve, multiple systems to learn and maintaining an excellent working relationship with on site customer. Customer will do anything to help which was a godsend, Jack Richards staff help immensely and appreciated every single day. The workplace culture by some in senior management makes Jack Richards a difficult place to work, very tight with resources and staff support.Hardest part of the job was leaving it, the people were the reason I gave everything for the job and the people everyday were the reason I stuck at it as long as I could.

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Worst place to work

Class 1 Driver tramping (Current Employee) - Corby, Northamptonshire - 15 May 2023

No respect to drivers, max hours, multidrop cardboard and timber , you are always late , no time for for brakes , camera in your cab, Avoid if you can

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Easy work good clean kit left alone

HGV Driver class 1 (Current Employee) - Northwich, Cheshire - 5 May 2023

Good company not the best payed 11.75 a hour is poor. Easy work straightforward well planned an good kit. Clean wagons 5 pound meal allowance 10 pound if you work over 10 hours 13.25 an hour on weekends. Loads of shifts to choose from i do four on four off. Paid every 4 weeks. One of the best companies i e worked for.

Pros

Easy work

Cons

Bad pay

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Jobs at Jack Richards & Son Ltd

See more jobs

Load Strapper - Sunday to Thursday Nights - Witney

Witney

1 hour ago

HGV Class1 (C+E) - Mon - Fri Tramper (Occ. Sat) - Norwich (Dedicated Fleet)

Norwich

8 days ago

HGV Class 1 (C+E) Driver - 5/6 Tramper - Witney (General Haulage)

Witney

16 days ago

Trainee HGV Class 1 (C+E) Driver - Fakenham

Fakenham

12 days ago

Trainee - Development Trainer

Fakenham

8 days ago

Not much good to say

HGV Driver (Former Employee) - Fakenham - 2 May 2023

Well what can I say about this company? Trying really hard to think about some positive points but to be honest I can't! I was a tramper based at fakenham. For a start I was lied to by the recruitment team as to what I would be paid and was under paid! Also the planners and young office staff clearly have no idea about working time and daily breaks as I was told I'd have to go over my hours if I wanted to get home at the end of the week! Also they have no idea what is going on as they on more than one occasion sent me to the wrong delivery point with the incorrect trailer. For a well established firm they should know better. They set impossible delivery times especially when it's on behalf of metsa wood as they don't factor in unloading times then they will lie to you and tell you there is another driver to take the trailer off you and complete the delivers so you don't go over was hours but it's just lie to get you to do the drops and then leave you miles away from home with no hours left. Honestly you are better off stacking shelves than working for a disorganised company like these.

Pros

Going home

Cons

Lots

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Poor Management

HGV Class 1 Driver (Former Employee) - Fakenham, Norfolk - 21 April 2023

If you want to work for a company that has no respect for its drivers then this is the company for you. I didn't want to work for a company like that so after a few months of their attitude I quit.

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Worst place to work

HGV Class 1 Driver (Current Employee) - Fakenham - 13 April 2023

This is one of the worst places to work.Planners haven’t got a clue most of the office staff are clueless.Management well shocking.Forward facing cameras in cabs they are fine if used how they are supposed to be used for ie if you have an incident out on the road but no they are used against you in every way they can do something other that having 2 hands on the wheel and they are on you.You get threatened with being reported with the Traffic Commissioner Now that’s just wrong the job is bad enough with vosa and the police The money is a joke all depots are paid different even though you do the same workI would think twice about driving here AVOID

Pros

No pros

Cons

Having no life

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Not a very goodCompany

HGV Class 1 Driver (Former Employee) - Fakenham, Norfolk - 30 March 2023

Office staff don’t have a clue what they are doing can’t plan work properly it’s their way or no way will do everything possible not to pay you correct moneys due and ignore any confrontation about it

Pros

None

Cons

Everything

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Good company

HGV Class 1 Driver (Current Employee) - Northwich, Cheshire - 21 March 2023

Good company! Left alone to get on with your job not getting asked every five minutes where you are! The hours can be abit long like.but overall one off the better haulage companies to work for

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Good place

Yard Assistant (Former Employee) - March - 8 March 2023

A good place to work, sometimes can be fast paced, sometimes can be slow paced, but really enjoy this job, once you have to start and work here, very kindly mates and helpful

Pros

Salary, breaks

Cons

Long hours

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Run!

Driver (Former Employee) - Northwich, Cheshire - 7 March 2023

Jacks will promise you the world. They will literally offer you everything they can, lure you in to some amazing pot of gold at the end of the rainbow type situation and then from a great height, dump on you. Possibly one of the worst companies I had the displeasure of ever working for! Always looking after their “yes men” and everyone else gets naff all work and naff all hours.

Pros

You are left alone

Cons

No work, poor management, no communication at all.

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Another driving job

class 1 driver (Former Employee) - corby - 13 February 2023

Good shift patterns. In fact you have a good chance of picking the shift pattern that suits you best.Equipment is well maintained but not flashy. The DAFs have fridges and microwaves, but could do with the bigger cab. Fair mix of work, longer trips up to Scotland, plenty of multidrop, get used to strapping timber. Staff are friendly, although sometimes some of them clearly don't really understand what it's like to be a driver. Sometimes poor communication within the offices, and if there's a problem you end up repeating the info to different people. Not high pressure though, and not micro-managed. Overall one of the better companies to work for.

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Good place to work as a driver

HGV Class 1 Driver (Current Employee) - Fakenham, Norfolk - 27 January 2023

Best thing is that they have some good shift patterns. In fact you have a good chance of picking the shift pattern that suits you. Equipment is well maintained but not flashy. The DAFs have fridges and microwaves, but could do with the bigger cab. Fair mix of work, longer trips up to Scotland, plenty of multidrop, get used to strapping timber. Staff are friendly, although sometimes some of them clearly don't really understand what it's like to be a driver. Sometimes poor communication within the offices, and if there's a problem you end up repeating the info to different people. Not high pressure though, and not micro-managed. Overall one of the better companies to work for.

Pros

Friendly company, choice of shifts, well-maintained equipment, good work.

Cons

Cabs could have better accommodation, sometimes poor communication with the office.

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Worst experience of driving

HGV Class 1 Driver (Former Employee) - Northwich, Cheshire - 12 December 2022

I don't leave reviews lightly, but what a joke of a company this is. Be warned your contract won't be what it seems, in a nutshell there version of 'flexible contracts' is basically just a zero hours contract in which they can stand you down unpaid whenever they decide !

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Lots of work but poorly ran

HGV Class 1 Driver (Former Employee) - King's Lynn, Norfolk - 11 December 2022

Lots of work so never waiting for next job. Little or no consideration to the employee. I required a day off due to personal circumstances with my wife being I’ll, couldn’t get child care and when I called in I was told it wasn’t great timing and the planner huffed and puffed at me, I left soon after. Family before job every time for me personally

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