Jacobs
4.0 out of 5 stars.
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Jacobs Careers and Employment

About the company

  • CEO
    Paula & Simon Jacobs
    63%
    approve of Paula & Simon Jacobs's performance
  • Founded
    1959
  • Company size
    201 to 500
  • Industry
    Finance
  • Headquarters
    6 Europa Boulevard, Birke...
  • Link
    Jacobs website

Jacobs are a family firm and have been established since 1959 and are now the largest independently owned enforcement agency in the country, working extensively with over 175 Local Authorities throughout England and Wales and are the primary contractor in Wales for HMCTS. Simon Jacobs and Paula Jacobs have led the organisation for over 30 years, supported by an experienced, dynamic and specialist management team.

Jacobs lead the profession in providing seamless Enforcement and Debt Collection s...

Jacobs are a family firm and have been established since 1959 and are now the largest independently owned enforcement agency in the country, working extensively with over 175 Local Authorities throughout England and Wales and are the primary contractor in Wales for HMCTS. Simon Jacobs and Paula Jacobs have led the organisation for over 30 years, supported by an experienced, dynamic and specialist management team.

Jacobs lead the profession in providing seamless Enforcement and Debt Collection services by working in partnership with our Local Authority and Commercial clients. We collect outstanding council tax arrears, parking fines, business rates, sundry debts, commercial rents and former tenant arrears.

We pride ourselves on innovation and a forward thinking approach. Our team is expanding and as such were looking for a driven, proactive and hardworking People to join our team. If you want to embark on an exciting and lucrative career where no two days are ever the same, then working within Jacobs Enforcement might be the career for you.

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Jobs

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Birkenhead

2 jobs

Salaries

Salary estimated from 1K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 45 reviews and is evolving.

4.54 out of 5 stars.20192.67 out of 5 stars.20204.20 out of 5 stars.20212.75 out of 5 stars.2022

Reviews

Compliance agent in Birkenhead
on 4 October 2022
Wasn't nice to work there
Very stats driven and lots and lots of mistakes on the mistake list to avoid, very difficult and stressful. Pay was okay but the bonus is barely achievable
Enforcement Officer in Birkenhead
on 26 September 2022
Lonely and depressing
Worked there for many years, yet felt like a stranger whenever I walked in the office. Zero loyalty. Just numbers on a page. If You don’t hit targets, you are threatened with disciplinary procedures. Your opinion does not matter. I could go on but they simply drain you of life.
Enforcement Agent in North Wales
on 25 April 2022
Work life Balance is good + good wages
I have been with Jacobs nearly a year, I would find it difficult to change jobs or company now unless something amazing came along , the pay is very rewarding and the hours can be flexible. Company car and fuel card. The management and owners try to look after you in the best way.The job has ups and down days like most jobs and sometimes can be hard to make money however it's really depends on t...
Administrator in Birkenhead
on 1 April 2022
It pays the bills
After working at jacobs for some time , it started off well and enjoyable, management seemed ok and fair , as time goes on you do start to understand that there isn’t much progression, a lot of bullying that is reported and not dealt with , management forced the staff currently working still at jacobs to write good reviews to get staff , very little in the way of fair pay , and no hybrid or remote...
Collections Agent in Birkenhead, Merseyside
on 7 May 2021
Awful
Management only care about there bonus and put huge pressure on staff, Awful atmosphere in the office used to be a good place to work with good pay But has gone drastically down hill and is now like any other call centre probably just as bad as The Contact Company

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Questions and answers

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Interview insights

Insights from 47 Indeed users who have interviewed with Jacobs within the last 5 years.

Favourable experience
Interview is average
Process takes about a day or two

Common questions about Jacobs

Working at Jacobs

  • Security Officer4.5 out of 5 stars.
  • Administrator3.6 out of 5 stars.
  • Collection Agent4.0 out of 5 stars.
  • Administrative Assistant4.3 out of 5 stars.
  • Administrative Officer4.3 out of 5 stars.
  • Manager4.7 out of 5 stars.

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