Jardine Motors Group Employee Reviews
United Kingdom91 reviews
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I joined JMG in July 2020 during the pandemic and I can honestly say that it is a great place to work. Management are really helpful and supportive and give you the encouragement to be the best. I look forward to what the future holds with JMG.
JMG really invest in their colleagues and have great opportunities to take part in development programmes. They give you the platform to achieve great things, and when they see potential in someone, they will support and push them to achieve what they are truly capable of.Great offering of benefits available to colleagues, especially for health and wellbeing. They are flexible with working hours when needed, especially since COVID 19 changed the traditional ways of working.
Development opportunities, focus on health and wellbeing, flexibility
I started in October at the Connection centre, from day 1 it was very welcoming and the interview process was very smooth and there was a lot of support throughout..On the first day at the office, all management team were very warm and welcoming - as the day went on it felt like I’ve known them all for years and they are all easy to get along with5/6 months down the line, I am working from home which is great as it gives me a work/home life balance, although I am working from home I still have amazing support from my colleagues and management - they are all literally only a call/message away!The training is outstanding - so now we are independent and capable of dealing with situations/problems even when not present at the connections centre..It is a good job role and it keeps your busy and productive, aswell as a lot of problem solving tasks to deal with customers who need your full attention and professional supportI would definitely recommend this job to everyone as it’s very flexible, the people you work with are lovely and generally just a great environment Finally, although everyone is busy with meetings and tasks, ALL Team leaders/management are there for you every step of the way and they do an amazing job - day in day outI wouldn’t change anything for the world #ConnectionCentreFamily
Working from home, great people, flexible hours, overtime
I started my remote job with Jardine Motors in December, during a global pandemic. Since day one I have felt incredibly supported and connected to colleagues and management. I have first hand experience of how much staff care about diversity and inclusion initiatives as well as Covid ways of working, with staff safety and well-being clearly a priority.This company is fantastic and certainly the best employer I've worked for.
Management, diversity and inclusion initiatives, colleagues, remote working setup, Covid adaptations, money
None as of yet
For such a big company they are very unorganised, expect to work super hard to achieve uneatable targets set by hierarchy and when you challenge these targets you’ll be told “that’s how it is”. Expect to work very long hours and be stupidly stressed about your work load, no one will do anything about this either! They have no problem putting everyone’s health at risk, as long as they are making a profit either (Covid related).
Long Hours, stressful, low pay, hard to achieve comission
Official response from Jardine Motors Group18 February 2021
Thank you for taking the time to leave a review. Its extremely disappointing to hear that you have had such a bad experience as we work incredibly hard to ensure that we have a positive culture and that colleagues have a number of channels outside of their dealership to raise issues. We have very stringent COVID safe ways of working in place that are reviewed formally by Directors three times per week. As you clearly feel very passionately about your experience, I would really appreciate more detailed feedback and would encourage you to contact me directly on 07823 356711. Clare Wright
Very matey culture. If you’re a yes man you will be fine. Mates get to cheat on easy bookings others don’t see and do what they want. Everyone bar those chosen few get dumped on. Call centre manager is two faced and not to be trusted. Very frustrating atmosphere, could be good but manager ruins it.
Official response from Jardine Motors Group11 February 2021
Thank you for taking the time to leave this review. At Jardine Motors Group, we are passionate about supporting every single one of our colleagues and giving them the tools to become the best version of themselves. We have worked incredibly hard to create this inclusive and supportive culture, so if you would like to discuss your feedback on management in more detail, then please contact me directly so that we can make sure you feel fully supported moving forwards.Clare Wright , 07823 356711
Not been with Jardine motors long but my short time here has been a positive experience.Everyone is friendly and welcoming. The 4 day shift is decent with plenty opportunity for overtime.
The people. Nice environment to work in
So far nothing negative to say
Started out as an apprentice and got all the support and guidance that I needed from the company. They have also pushed me and encouraged me through further qualifications using their fantastic facilities that are available. I also feel like the people above me are approachable and I've always felt I can have a honest conversation with them, whatever the situation. We've recently moved to a shift rota, so although the days are longer which can be more tiring, I actually find it very beneficial to have an extra day off each week. Over the years there's been a mix of attitudes and workplace culture hasn't been great. Though I think now this has settled, we have a strong team and the workshop has balanced so now is a positive place to be.
Extra days off, good holiday amount, solid team
Longer days, coffee's aren't great
My experience since joining BMW Milton Keynes has been excellent. You're employed to do a job - employee training, welfare & great benefits are all in place to ensure you are able to & valued. Dealership Management have always been open & supportive. I would rate this business as a great place to work.
Worked for Jardine now for coming up to 3 years, still enjoying it, great place to work and great people. Would recommend them to anyone in the motor trade
Achievable Bonus, Good Pay, Great benefits
Can be long hours
Bonus easy to reach if you work hard and know your write up is on top level. No bonus if you having tea brakes every 30 min. For the last 20 months in the company always hit bonus easyyyy. Management support and workshop control always spot on. Everyone is friendly and helpful. Management is easy to approach and quick to respond in any situation. New shift pattern is a bit challenging, but it's just matter of time to get used to.Training academy is another level out of this world really impressed.
Achievable bonus and targets. Fair paid overtime. Friendly and professional team
Shift pattern is a bit confusing sometimes.
Jardine motors group offers amazing benefits including healthcare everyone is friendly and work as a team. There is always plenty of training and support
I started at Jardines as a CC rep. My manager saw my performance on the job and fast tracked me to management. The other team leaders and managers were lazy and only came in for the money. I wanted the department to progress and become more than just a call centre for booking in services, we could of gone into sales and following up service department calls. Unfortunately the department heads lived in the Stone Age and did not believe in innovation. I recently found out that the centre no longer exists which is a shame. I met some great people and due to a few a whole department was closed down. Jardines needs to employ innovative managers that think outside the box. This company can do so much better but I see it no having a fruitful future with current management structure. The management being written about are head office and not site managers. We were a separate department.
I’m saddened to have to give a poor review if I’m honest as the company and the people I work alongside are great. The techs are great lads, my workshop controller and workshop manager are great too, the problem? The after sales manager! The arrogance and bully tactics he displays are totally unacceptable, the way he talks to staff like they’re beneath him is disgusting. I accidentally damaged a car and was told I had to come in on my days off to rectify the issue, unpaid or he would take my monthly wage to pay for it. I’ve looked through my contract etc and it says nothing of this so I will be looking in to this further. He will continually make people well aware he’s the boss with his “do as I say” attitude, he has absolutely no people management skills and he will be in for a shock as two techs have left, more are following.
Arrogant manager and lack of work/life balance.
I worked for a 'person' (gender non specific)!!) who did not know/understand the role. After I had resigned and given a month's notice, I was given an exit interview (on my last day) and was asked if there was anything they could do to keep me! I laughed in the face of the HR person, who I felt could not give a S%$t. What was interesting, they employed 3 people top replace my role!!
Did not deliver what was promised!
Worst company I have ever worked for, Total joke management think they’re really special when they really really aren’t had been there for a number of years before being manipulated out by new management.Senior non-dealership management should be ashamed of themselves the level of in-house if your face fits is utterly ridiculous.The paperwork is a complete joke the processes are a complete joke and as for JOLIP well what a load of BSTo The directors stop with the Ivory Tower BS you need to be in your dealerships to see what’s going on if you were half of the so called managers wouldn’t be there
Not a fat lot tbh
Appalling managers, aloof directors, long hours, ridiculous paperwork