Jet2.com Careers and Employment
Work happiness
Scores based on about 163 responses to Indeed's survey on work happinessDo people feel happy at work most of the time?
Do people feel their work has a clear sense of purpose?
Do people feel that they are paid fairly for their work?
About the company
- CEOStephen Heapy72%approve of Stephen Heapy's performance
- Founded2002
- Company size1,001 to 5,000
- Revenue£730m to £4bn (GBP)
- IndustryTransportation & Logistics
- HeadquartersLeeds
- Link
Jobs
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Salaries
Salary estimated from 71 employees, users, and past and present job advertisements on Indeed.
Customer Service
Rating overview
Rating is calculated based on 433 reviews and is evolving.
Reviews
Baggage Agent in Birmingham, West Midlands
on 5 February 2023
Meh
For the most part, it was an enjoyable job, which was mainly because of my colleagues. The job itself was physically demanding and shift patterns weren’t the best. Management was poor, however i met some great people whilst working thereCustomer Helper in Manchester
on 30 January 2023
Fast paced
Management poor, managers are extremely biased towards certain people and they usually make the same people do the fun stuff like boarding rather than change it up. Travel Advisor in Home Based
on 18 January 2023
Great people but limited support
Lots of great people and team leaders however when settled in very limited support and kind of just left to it unless an error is picked up you wouldn’t really be sure what is correct or notCabin Crew in Manchester, Greater Manchester
on 17 January 2023
Hard work
An company that’s innovative, the company care about there staff… managers are respectful and pay is great. However, Very long hours, rude colleagues, harsh pre flight briefings. Benefits of the job are great; but the job itself not so much Passenger Service Agent in Leeds Bradford Airport, West Yorkshire
on 16 January 2023
Don't waste your time
Favouritism is massive, it's one rule for one person and one rule for another. Uniform standards are ridiculous including rules on make up, nails, hair and ear piercings. Long shifts, crazy hours that we are extremely underpaid for. Unprofessional work environment, management are never around and when they are they talk down to you and make you feel as though you're being punished for minor mistakes even as a new starter. What would you say about your employer?
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Questions and answers
People have asked 127 questions about working at Jet2.com. See the answers, explore popular topics and discover unique insights from Jet2.com employees.
Interview insights
Insights from 530 Indeed users who have interviewed with Jet2.com within the last 5 years.
Favourable experience
Interview is average
Process takes about a week
Interview questions
Was Mainly how you deal with customer conflict and deal with enquires effectivey
Shared on 17 July 2020
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