Jet2.com and Jet2holidays Employee Reviews

What is the best part of working at the company?Loved the job the shifts are awful split shifts start at 3am finish at 830am home or folk slept in their cars to start again at 1230 till 430 no good.What is the most stressful part about working at the company?Shifts were awful, alot of the time when flights were away you sat doing nothing waiting on the management sending you home.What is the work environment and culture like at the company?Good all the people I started with were great.What is a typical day like for you at the company?It was good everyone excited to go on holiday good buzz

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Not productive

Baggage Handler (Current Employee) - Stansted - 27 November 2023

What is the best part of working at the company?Not really they don’t tell you that you have 3 months of no pay and it’s only 9 months of the year and reduced your hours What is the most stressful part about working at the company?Managers and employees a supervisors and staff What is the work environment and culture like at the company?Very to faced and stab you in the back What is a typical day like for you at the company?Stress full and hazardous in working conditions

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Jobs at Jet2.com and Jet2holidays

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Supportive

Travel Advisor (Current Employee) - Home Based - 26 November 2023

Great if you have work or personal issues Very understanding Thorough training Great friendly colleagues Pay is above average Friendly work place Team is good

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Great company

Dispatcher (Former Employee) - Leeds, West Yorkshire - 22 November 2023

Great company to work for, lots of room for profession and opportunity within the business . The shifts can be tiring if you have a commute but apart from that, great job.

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Fun workplace

Trade Advisor (Current Employee) - Durham - 16 November 2023

What is the best part of working at the company?Team feels like a family, really good ethicsWhat is the most stressful part about working at the company?Slow systems sometimes due to Internet lagsWhat is a typical day like for you at the company?Steady and not too much pressure, although do have kpi yo reach

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Insights into Jet2.com and Jet2holidays

Based on 231 survey responses

What people like

Ability to learn new things
Fair pay for job
Clear sense of purpose

Areas for improvement

Sense of belonging
Support from manager

Good benefits but it’s about who you know

Team Leader (Current Employee) - Leeds, West Yorkshire - 15 November 2023

Good benefits such as bonus ext and the pay is good. However you will get nowhere in this company unless you’re willing to suck up to management. If you’re happy to do that this jobs for you

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OK it's worth a go

Front of House (Current Employee) - Birmingham - 8 November 2023

What is the best part of working at the company?Every day is different it does require early shifts a lot of customer service if you are a people person and won't mind 2am starts this is for you What is the most stressful part about working at the company?Training you do have to learn a lot has you actually do the job there is a lot to learn What is the work environment and culture like at the company?It's busy and sometimes stressful but there are times when you can have fun What is a typical day like for you at the company?It's different every day perfer it when busy when it's quiet time goes slow

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Extremely good company to work for, I feel very lucky to be employed by them.

Travel Advisor (Current Employee) - Remote - 6 November 2023

What is the best part of working at the company?I’ve had numerous health issues and some awful personal problems since working for Jet2Holidays. They have been extremely supportive and have put in place many things to help me continue in my role, they have been really caring and made me feel valued as an employee. What is the most stressful part about working at the company?Targets are high but achievable, the systems are being up graded which is stressful but you are given lots of training and provided with the tools to be successful in your role. What is the work environment and culture like at the company?Very friendly and helpful, if you have a genuine problem you are listened to and actions are taken to resolve the issue so you can be happy in your role.

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Hard to Progress Internally

Travel Advisor (Former Employee) - Glasgow - 6 November 2023

Woth them for nearly 4 years, was asked to help them with training and made to belive full time opportunity, thia was not the case and sent back to my old job, with a pay cut.Tried 6 times to move internally to other departments with no success so lwft the company for a better paid job. They keep asking more and more from you as well so you are doing the work of several departments and the pay doesnt match the job.

Pros

Work from home

Cons

No work life balance or internal progression

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Good product, bad culture and management

Regional Manager (Former Employee) - Leeds - 5 November 2023

The management employ a bullying culture and expect a 24 hour concierge service. Terrible culture. But the company has a great product and incredible people. Just really bad management, with huge egos.

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Amazing company to work for.

Cabin Crew (Current Employee) - Manchester Airport - 5 November 2023

Typical day is long hours however the company really does look after their team and if you have any concerns management and crewing are only a phone call away. It’s amazing company with great pay scheme and lovely colleagues.

Pros

Pay and management

Cons

Seasonal contract

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No life

Travel Advisor (Former Employee) - Home Based - 1 November 2023

My time at jet2 as a travel advisor was a con. They told us alls we do is make sales for customers but during our 7 week training they throw a spanner in the works and put more duties on us which we wasn’t told would happen. Good luck getting time off as your request will be rejected. Good luck if you’re ill because you’re getting threatened to be sacked. They make you work over the time you’re supposed to work, don’t offer any toil. Also, god forbid if you’re 30 seconds late you’re getting a late form to fill out. If your systems stop working and you’re unable to work until IT get the system back up and running, you won’t be paid for that time frame. The bonus scheme is a con, they do anything in their power to jeopardise you getting your commission. The list goes on, please don’t waste your time applying for jet2 as they don’t care about you they just want to take customers monies to benefit themselves. Which I may also add, they force you to manipulate customers into buying a holiday, with the added extras. If we don’t feel comfortable it goes against us.

Pros

None

Cons

Everything

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Work for them, it’s the easiest job I will ever have

baggage handler & customer helper (Current Employee) - Manchester Airport, Greater Manchester - 29 October 2023

What is the best part of working at the company?Helpful staff, relaxing atmosphere What is the most stressful part about working at the company?Early starts, finishing during rush hour traffic What is the work environment and culture like at the company?Fun, entertaining, you can have a laugh with your collages What is a typical day like for you at the company?Easy, relaxing, nothing to worry about

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Fun place to work

Baggage handler (Current Employee) - Manchester Airport, Greater Manchester - 22 October 2023

Work balance is good, long breaks. Nice crew room, managers are helpful and the supervisors too. Colleagues are friendly and easy to get along with aswell

Pros

Pool table, ping pong table

Cons

None really

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enjoyable workplace

Ramp Agent (Current Employee) - Newcastle upon Tyne, Tyne and Wear - 19 October 2023

Job is varied and interesting, colleagues are a great bunch and fun to work with. Salary is ok, shifts can be tiring but the company offers lots of annual leave

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Exciting place to work

Cabin Crew (Current Employee) - Manchester, Greater Manchester - 8 October 2023

Meet lots of new people throughout the company, commission is good and are treated well. Holiday availability is the downfall and hours are very long.

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Exhilarating, exhausting and exciting.

Cabin Crew (Current Employee) - Manchester Airport, Greater Manchester - 6 October 2023

What is the best part of working at the company?Lots of support from management and colleagues What is the most stressful part about working at the company?Exams and recurrent training. Very pressurised environment during exam times.What is the work environment and culture like at the company?Excellent culture between staff. Unique job where you don’t fly with the same person very often so you get to make lots of friends and experience different personalities. Varied age range too.What is a typical day like for you at the company?Busy hands on with your own position and responsibilities throughout the flight.

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Do not be fooled

Customer Service Assistant (Former Employee) - Manchester, Greater Manchester - 4 October 2023

Honestly don’t be fooled on recruitment day or training it’s the most toxic work environment ever! Have you stood on your feet for 12hours a day if you go to the toilet outside your allocated break then your in trouble the supervisors speak to you like a child you have a file and they right every little thing down you do wrong i would not wish this job on my worse enemy please please if your considering it please rethink about it there’s millions of better jobs out there if u want to work in the airport go to swisport,tui or dnata !!!!

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It’s hard

Flight Attendant (Current Employee) - Glasgow, Glasgow - 3 October 2023

Long hours, no sleep, no flexibility might be ideal for some people. A lot of pressure and micromanaging going on in bases too. Just my personal experience

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Great friends, poor management

Customer Helper (Current Employee) - Manchester Airport - 3 October 2023

The friends you make when you start your training and in the role, will be life long friends. They get you through the shifts! Typical day was really varied but could change at the drop of a hat, which isn't unusual for the airport. Management were a real let down. They overlooked great members of staff and didn't give them the recognition they deserve/deserved. They let slackers get away with letting the team down and clowning around. The job it's self was actually enjoyable with the variety, but the management let it down. There's a high turnover of staff which isn't surprising.

Pros

Pay was ok, colleagues, training was good

Cons

Long hours, unsociable hours, management

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No work life balance, kpis and micromanaging

Travel Advisor (Former Employee) - Remote - 29 September 2023

Work here if you’re all for favouritism, no life, constant headache about kpis, enjoy threats about getting the sack if you’re ill etc etc you are a robot and that’s that. Good luck.

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