John Grose
2.9 out of 5 stars.
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John Grose Careers and Employment

About the company

  • Company size
    201 to 500
  • Revenue
    £100m to £500m
  • Industry
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Rating overview

Rating is calculated based on 34 reviews and is evolving.


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Work-life balance


delivery driver/ stores in Lowestoft
on 5 February 2020
profit over customer satisfaction
All about the margins, difficult to transition from a career in customer focus to one where bottom line targets overrule satisfaction and integrity also very little top down engagement so little opportunity to improve effectiveness
Rental Assistant in Ipswich, Suffolk
on 16 October 2020
Fantastic, Tight-knit team
Worked as part of a fantastic, tight-knit team. Customer focused, with lots of opportunities to interact with other departments/locations, who were always patient and helpful. Approachable management team, supportive and fair. HR always willing to listen and work to resolve issues. Great discounts when buying cars and on rental prices.
lowestoft in suffolk
on 11 August 2020
1 Star is generous
How can anyone enjoy working there is beyond me very very poor management service manager is a poor people person and leaves everyone to do everything whilst his just going out for a cigarette every 20 minutes then spends double the time out there. equipment in the place is very poor and behind times. i dont know anyone who is happy there and no wonder everyone i spoke to is looking to get out asap. atmosphere is shocking and they will not help you progress or send you on any training coarse. my advice for anyone looking to work here STAY AWAY you will find a better place where youd be appreciated and better pay.
Temp Driver in Suffolk
on 15 April 2020
General dogs body
This is by far the worst or one of the worst Ford dealerships there is in the country. Staff are the rejects from elsewhere who have been sacked or can't get a better job anywhere else. Ford will hire you though as long as you are willing to work the role of 2/3 people with no on site training just chucked in at the deep end on your first day. Never any company stock available for business customers/clients. My advise is try Any other Ford nearby for a much better service. Prices are a rip off with not all that much happening behind the scenes. Parts department are good though apart from the ford prices. Always advertising cause people are always going elsewhere when they can. No customer service skills here just zero ability to do anything.
Lowestoft in Suffolk
on 9 March 2020
Poor management
Far from happy with the company and will look foreward to leaving soon staff not appreciated and wage is peanuts have to use holiday up for family emergencies illness appointments funerals mot happy with the direction management have made the company go and the way staff are treated
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Interview insights

Insights from 16 Indeed users who have interviewed with John Grose within the last 5 years.

Average experience
Interview is average
Process takes about a week

Interview questions

You'll be asked to complete a timed psychometric test (that means nothing and has no bearing on how capable you are at doing the job) I was told ‘don’t worry, everyone has to complete them but it doesn’t mean anything’, which made me wonder why bother doing it as it’s probably not even evaluated by a qualified psychologist.

Shared on 23 May 2018

What is your experience Where do you see yourself at John grose What interests you about motor trade

Shared on 18 May 2017
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