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John Grose
2.9 out of 5 stars.
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John Grose Employee Reviews in Lowestoft

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3.0Work-life balance

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Found 7 reviews matching the searchSee all 36 reviews
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profit over customer satisfaction

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All about the margins, difficult to transition from a career in customer focus to one where bottom line targets overrule satisfaction and integrity also very little top down engagement so little opportunity to improve effectiveness
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great bunch to work with

was here for nearly 11 years left due to family issue. great bunch to work with within the workshop area, management are good and flexible. worked 8-5 and one saturday all day a month

Pros

pension

Cons

all day saturday possibly not required
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Very poor management

Worked at John grose Lowestoft. Service manager does not have a clue about running a business and how he still has a job is beyond me. The Girls out the front get no help at all place is far to expensive to pull customers in poor wage don’t look after staff only care about figures and not the staffs health. The clowns upstairs don’t have a clue about anything. Glad to be gone and wouldn’t recommend anyone to use them for custom let alone work there.

Pros

None

Cons

A lot
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No team ethic. Mostly poor management.

all profit.Targets. No teamwork. All bonus to Sales, not those supporting. drivers delivering long distance-lowest of the low-sky high expectations - moving cars locally pays the same as those who risk ÂŁ250plus doing deliveries. Training is MINIMAL. HR poor. Will not deal with abusive staff. Avoid commercial jobs locally. Service department -more targets-too few skilled techs-high prices. Little skill recognition. They 'over promote' company people. HR- miles behind the times; try public service - miles better. Used car sales the only place to be.

Pros

Nothing to justify working there

Cons

Lack of teamwork. Sales people are treated like royalty
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Enjoyed the training

Training was good, chances to go further and progress up towards master technician. Holidays where awkward to take as having 10 staff but not allowed 2 people off at once which made everyone being able to take holiday awkward
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Enjoyable company

Although the position could be stressful with time targets to reach it was overall a very friendly company . Unfortunately due to the updating of the computer systems i was made redundant when they centralised their accounting function

Pros

Friendly company

Cons

Could be stressful
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Good place to work

A good place to grow as an employee of you have an interest in the motor trade. In any department you are given oppatunities to grow and your hard work is aways recognised

Pros

Good team and management

Cons

None
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Overall rating

2.9

Based on 36 reviews
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Ratings by category

3.0Work/Life Balance
2.9Salary/Benefits
2.8Job security/advancement
2.6Management
2.6Culture

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