Iv worked for the trust for over 20years it is a lovely new building with 48 rooms and 4 buildings of self contained domicilary care flats, which are modern and economical

Pros

Team mates

Cons

Working Christmas and becoming more like a dementia unit

Was this review helpful?

Jrht

Care Assistant (Current Employee) - Horsforth - 14 December 2022

Its a great place to work at and the staff are great to work with too. You get one half hr break on a 7 hr shift or two half hr breaks on a 12 hr shift.

Pros

Two half hr breaks in a 12 hr shift

Cons

Bring your own lunch

Was this review helpful?

Insights into Joseph Rowntree

Based on 15 survey responses

Areas for improvement

Sense of belonging
Ability to meet personal goals
Support from manager

Horrible place to work

Gardner (Former Employee) - York, North Yorkshire - 16 November 2022

Horrible place to work, incompetent managers, not nice people to work with, dishonest staff that make mistakes then blame other staff. One to swerve unfortunately

Was this review helpful?

If your hard working don’t bother

N/A (Former Employee) - York - 28 August 2022

Pays rubbish others who do the same as your job are lazy and let others take the work load .works planner is very rude and argumentative .no training given when promised other stuff there’s just no trust at all and they don’t keep to there own company values

Pros

4:30 when you go home

Cons

On call rota.no training

Was this review helpful?

Overemphasis on policy and risk assessment to the detriment of customer service and employee job satisfaction.

Chef Manager (Former Employee) - Hartlepool, Durham - 17 March 2022

Started out well but HR/management very reluctant to support challenging or poor performing staff. Too many permissions needed to implement small improvements. Supposed to promote fighting poverty and social justice but does not apply this to thier own staff. Very hardworking care, catering, domestic and maintenance staff who are very under appreciatted.

Was this review helpful?

Rate your recent company

Share your experience to help others

Lost sight of it’s purpose

Assistant Manager (Former Employee) - York, North Yorkshire - 21 February 2022

Does not tackle under performers - instead it pays them a years salary to leave. This makes it very demoralising and actually makes you want to do a poor job. Constantly implementing restructures, but makes it worst each time. Lacks a healthy culture - if your face fits you are rewarded.

Pros

Has a purpose ; Good health scheme

Cons

No pay and reward structure in place; High turnover off staff, Does not recruit people who are passionate about the cause

Was this review helpful?

Caring employer

Catering Operations Manager (Current Employee) - York, North Yorkshire - 22 November 2021

JRHT are a caring employer. They reward staff regularly, although not always addressing the issues of recruitment problems. The senior leadership are nice people and seem to care about the staff. It is hard work at the moment with everything going on, but they do acknowledge the efforts made by the staff. Some truly amazing people to work alongside.

Pros

Job security

Cons

Staffing shortages

Was this review helpful?

Corrupt, incompetent, house of cards!

Project Manager (Former Employee) - York - 9 July 2021

Where to start? Senior management are so detached from operations they constantly contradict each other so no meaningful decisions ever get made, there is a culture of blame, and staff are constantly confused and frustrated. You never saw the Chief Exec unless they were giving a pointless speech at a rare meeting (in the style of a politician) and got the impression they were using JRF as a stepping stone - and then they left, proving that point! Every single person senior to my role (all the way to Director level) left after a max of 18 months as they were frustrated with how incompetent the place is. They lose good staff at a rate I've never seen before as anyone with a brain leaves ASAP. Hard working ground support staff have no clear management as managers come in, see how bad it is, then leave (I saw one manager of a care home leave in under 3 months!).They care more about buzzwords like "diversity and inclusion" than employing people who can actually do the job, so the incompetence continues. Then they employ people on temp contracts which mean they're not there long enough to do what they were employed to do, which means there's a culture of blaming the person who left - even though they left because they only had a temp contract!Management are incompetent and only care about how they are perceived. Completely detached from reality. I thought JRF was a good name, but after working for them I see they're a house of cards that are corrupt, hypocritical and refuse to learn from their mistakes, so they make them over and over... I feel genuinely sorry for the wonderful -

Pros

Most of the support-level staff are nice

Cons

Low pay (compared to average for similar roles), terrible management, care more about appearance than doing a good job

Was this review helpful?

Good company to work for

RGN (Current Employee) - York, North Yorkshire - 25 June 2021

Over all it’s a good company to work for . The care team is brilliant and the management are doing their best to keep the clients and employees happy and satisfied. The home could do with some new decorations but I’ve understood that that’s the plan for the future

Pros

Night allowance, great benefit scheme, maternity leave similar to nhs

Cons

Carers don’t have their breaks paid, during night time you have to attend bungalows calls should someone need urgent care

Was this review helpful?

Not a nice culture

Gardener (Former Employee) - York, North Yorkshire - 15 June 2021

If you want to work with a team that cares & supports you, this is NOT the place for you.Colleagues that will lie & set you up & constantly trying to get one up on you, especially if you’re knowledgeable & hard working.Manager is inept & out of his depth & will support & condone this behaviour from his select few of favourites. If your face doesn’t fit their culture then you’re out or made to jump after being made as uncomfortable as possible. Don’t try HR, they’ll just side with the lies of management.

Pros

Monday to Friday

Cons

Not Inclusive

Was this review helpful?

Jobs at Joseph Rowntree

See more jobs

Care Assistant - Nights, 31.5 hours

Horsforth

1 day ago

Food Service Assistants - York, Scarborough and Hartlepool

Nice place to work but poor management

Independent Living Support Worker (Former Employee) - Market Weighton - 1 February 2021

The staff you work on shift with are great and really help each other and are friendly. The management however are the opposite, good when you do what they want like picking up extra shifts and doing 50+ hours a week. But if you don’t they can be really negative towards you. Sickness is seen as a really bad thing even with a sick note and a valid reason and have a really strict policy resulting in written warnings. Senior staff have favourites and it’s obvious the way they treat people differently. The people you provide care for are great and that’s the main reason I stayed as long as I did. It’s a really hard review to write as so many positives but you are comparing it against the poor management is hard. The night rate isn’t great and has been lowered over the last year which isn’t great might as well work days and have a better work life balance.

Pros

Good health benefits, good pay.

Cons

Poor management! Low night work pay.

Was this review helpful?

Appalling

Administrator (Former Employee) - York, North Yorkshire - 11 July 2020

Awful people specifically the dop dogs. They don't care about no-one. Not helpful at all and all out for them self's. Trying to look like they ARe doing there job ok

Pros

No pros

Cons

Bad bad bad

Was this review helpful?

Brilliant place to work

Activities Co-ordinator (Current Employee) - York, North Yorkshire - 27 February 2020

Having worked at JRHT for a while now, I can confidently say it is the best organisation I've worked for. The staff benefits are brilliant. The HR department is innovative and forward thinking. The current management team are fantastic, I'm supported, appreciated and valued. Couldn't recommend working for JRHT more.

Was this review helpful?

Gone down hill

Care Assistant (Former Employee) - York, North Yorkshire - 16 November 2019

Over the last year we have lost nearly all our good hard working loyal staff through management trying to save money changing contracts seniors having to apply for jobs again even managers have come and left the company using more agency staff than regular staff as they dont keep regular staff long now no thanks from management for all hard heavy work we do

Was this review helpful?

Care centre

Support Worker (Former Employee) - York - 29 September 2019

Management are amazing very understanding and are aiming in the right direction. Care staff on the floor need more structure and guidance as dont come across professional.

Pros

Management

Cons

Care staff

Was this review helpful?

Awful care services

Care manager (Former Employee) - York City Centre, North Yorkshire - 23 September 2019

Very old fashioned models of care - very autocratic and bullying leadership in ops and QA team - very oppressive practices observed and reported but no action taken.

Was this review helpful?

Staff under valued. Bad management

Independent Living Support Worker (Former Employee) - York, North Yorkshire - 10 September 2019

I worked for this company for 10 years. The pay used to be good but there has been a drop in wages for some staff as they have lowered the night enhancement considerably. There is poor management and staff are treated differently depending on who they are. I would not recommend them to work for. It's very difficult to get anyone to listen to you if you gave any concerns and just an overall bad attitude towards staff from management

Pros

Healthcare scheme

Cons

Management don't listen. Bad treatment of staff

Was this review helpful?

Reality does not match unfounded good reputation

Service Manager (Former Employee) - York - 1 September 2019

Repeated management changes and restructures. Culture of fear and mistrust - very unhappy and stressed work force. High percentage of work induced stress, burnout and associated mental health problems amongst middle managers/service managers within Care Services Senior management does not understand or respect the roles of care staff. Some examples of excellent care and very dedicated care staff against the odds. Pay and benefits are good but there is so much more to life. I cannot understand how this organisation maintains its good public reputation when it does not practice what it preaches

Was this review helpful?

Had to leave employment due to serious issue working in heatwave

Care Assistant (Current Employee) - Horsforth - 30 August 2019

I initially thought highly of this company with fantastic colleagues. Failed duty of care of staff welfare and wellbeing and breach of health and safety changed this leaving me and resulting in continuing health issues as initial first result of one single late shift in consistent 34 degree heat of national weather warnings and recorded as national day of highest temperature on record . No air conditioning systems or risk assessments or wellbeing plan put in place of this shift told by my manager "Nothing can be done because of the building" I am still suffering weeks later I Told by my manager

Was this review helpful?

Previous employer..

Employee (Former Employee) - Horsforth, West Yorkshire - 25 August 2019

Not very good, the managment leave the over staff to give the orders, while they cook.. They get feed back from everyone else and do not do this therselves, Unfortunately the workers want everything doing there way and you can not do anything your own way, thats why i left..... The care staff are very considerate and the residents friendly..

Was this review helpful?

Used to be great

GA (Former Employee) - York, North Yorkshire - 13 July 2019

Used to be a brilliant company to work for. Great pay, good shift patterns and fair rotas. After a consultation period this all changed. I left in the end as I felt that they were treating the staff and residents unfairly and weren't willing to listen to any concerns.