Just Eat Careers and Employment

I had fun as this was my first job I was on a push bike working hard at first, then winter came and it was hard but I still done it. Its a hard job because the dispo team are terrible and take their time replying to you.

Customer Service Representative in Sunderland

on 15 August 2022

Unprofessional and underhand company.

Just Eat boast a friendly work environment, full of progression opportunities that seem too good to be true (because they aren't). There is no recognition for achievements made within the company and they shun any form of vocalisation on problems.Concentrix were responsible for the hiring process and blatantly lied to the new hires on things like working from home, progression opportunities and work times. This was called out and senior management called all agents liars even though a strong majority of the agents hired this way had this issue. There was no responsibility taken.The team leaders are untrained and I believe they were handed jobs from a cereal box competition. There is no coaching, bad time management and false information given when needed among other things. The main consensus is to shut up and get on with it.The companies systems are completely flawed and have so many bugs and broken mechanics its outrageous. I've brought these issues up several times and they would not take me seriously and denied they were even an issue. The tech team have no idea what they're doing and every time they implement a "fix" or new feature, they end up breaking the system even further.The companies values are Lead, Deliver, Care. The company do not follow their own values whatsoever.

Customer Service Advisor in Sunderland, Tyne and Wear

on 15 August 2022

A Poor Example of a Company

Management constantly silences any feedback, even when it can benefit the company. Morale on teams drops to a low as many roles are overworked daily, and team leaders spend more time away from teams than being available when needed. Management are constantly providing misinformation across the board.

Courier in London

on 5 August 2022

Fairly good experience

You barely have to talk to anybody, enter the hub, wear your kit, grab a bike or a moped and on you go, very chill place, except the on a part time contract i never had a shift longer than 6 hours and you’d barely even get overtime, most of the time its a waste of travel money to get to the hub for such short shifts, if either the pay was higher or the shift longer, it would’ve been great

Courier in London East, Greater London

on 3 August 2022

Absolutely diabolical

The management are the worst human beings I have ever come across. They are arrogant and incompetent. As a rider you will have no free speech. Speaking your mind on how to improve things is a big no-no. All you are expected to do is deliver food and keep your mouth shut. Any suggestions on how to improve rider welfare or giving your opinions on anything will be immediately dismissed. Management will despise you as a human being simply because you are a rider and apparently that makes them better than you. The equipment they make you use is filthy. The bikes are simply unsafe; worn tyres that they deem to be safe, the ride comfort is great if you enjoy back pains, the bike seat is great if you admire sore bottoms, handling is great if you enjoy steering into accidents. Only apply to work for Just Eat if you devalue yourself and are willing to be treated worse than manure while you work there.

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