Just Eat Employee Reviews

Working as a rider for Just Eat was a fun experience overall. The flexibility of the job and the chance to explore the city on two wheels made it enjoyable. However, it's worth noting that like any customer service role, dealing with some customers could be challenging and occasionally annoying. Despite this, it was a rewarding and dynamic job.

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Terrible place to be

Bike Courier (Former Employee) - Birmingham, West Midlands - 20 September 2023

bikes barely ever work, was employed to ride electronic bikes and ended up riding normal bikes for hours on end. the staff are very rude and think they can talk to you however they like

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Insights into Just Eat

Based on 198 survey responses

What people like

Ability to meet personal goals
Clear sense of purpose
Time and location flexibility

Areas for improvement

Support from manager
Sense of belonging
Trust in colleagues

Waste of time,

Courier (Former Employee) - Colchester, Essex - 14 September 2023

Waste of time. 4 hours shift made £17. Do not recommend.I don't recommend it to anyone. Absolutely a waste of time. No orders. Earnings are around £3 per hour. Moreover, they pay very little for delivery. I don't recommend it, avoid this job.

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Don’t waste your time

Delivery Driver (Former Employee) - Dunfermline - 7 September 2023

Not work worthy, no phone number to reach help centre only through chat with terrible automated answering, long hours and miles for bad fees.You have to change car every year otherwise is totally damaged

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Amazing

Courier Driver (Former Employee) - London, Greater London - 6 September 2023

It is externely nice to work for and there is a lot of rewards u get plus if u like going out and about thsi is prefect as it’s outside most of the time

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Good environment

Customer Service Advisor (Current Employee) - Houghton le Spring, Tyne and Wear - 28 August 2023

Good place to work for, fairly good support. Long shifts though and very late shifts so if you dont mind working late shifts then its the job for you

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Good side job

Delivery Driver (Current Employee) - Halifax, West Yorkshire - 20 August 2023

Not ideal for full time, wont always get a good hours pay, sometimes a little and sometimes a lot, not something you can rely on, but good job for part time and a little extra pocket money.

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productive

Courier (Current Employee) - Weston and Sandon - 16 August 2023

totally a good place to work freely on your time. there are some coordinators which they can guide you through the work. also a 4 hour practice is included

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Fun

Delivery Driver (Former Employee) - Hinckley - 2 August 2023

Lots of deliveries to be expected you wouldn’t know where you are going until you were told but that’s the beauty of it, you got to see different areas plus the smell of the delicious food would linger in your car!

Pros

Free meals

Cons

Petrol money was not included

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Fun workplace

Delivery Driver (Current Employee) - Barnsley, South Yorkshire - 29 July 2023

Good money, weekly pay, it’s a job without manager and fixed shift, you can go out when ever you want to earn some money. Good waiting time also from restaurants make you earn more

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Pay Has Got Worse and Worse Since Lockdown

Self-employed Courier (Former Employee) - Redditch, Worcestershire - 26 July 2023

I started working for Just Eat during the pandemic in 2020 and it was very busy and lucrative back them with good pay offer's per job making it worth my time.It has slowly got quieter and they continually take on new driver's despite this and despite inflation and a cost of living crisis the job offer's pay keeps going down. It is not worth doing in 2023, I'd suggest people going back to work in a minimum wage job because at least they will pick more up than working for Just Eat

Pros

You can mostly work times that suits you

Cons

There is no money in the gig economy anymore

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What can I say

Customer Service Representative (Former Employee) - Sunderland - 25 July 2023

I started 6 months ago. After a few years of anxiety and heartbreak I was ready for new startI have 30 years customer service experience, you have quality scores each week if I fail they do try and give some coaching. I was capable of job but because of last few years my.confidence was broken. Some staff amazing but watch out there is always some people who have your card marked from the off hense to say now out of job

Pros

Jet card

Cons

Not sympathetic at all

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Decent as a side job

Delivery Driver (Current Employee) - Newtownards, County Down - 9 July 2023

Wouldn’t make your full time job but is good for a side hustle on top of your main job if you’re looking extra money. Pros- own boss, choose the shifts that suit you, make about £7 a delivery sometimes. Cons (if you’re doing it in a car)- car mileage will rocket, car wear and tear, more money on fuel.

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Exciting and quite laid back

Courier (Former Employee) - Hove, East Sussex - 6 July 2023

Just eat is a good job for student or people that arent chasing an extensive career path. Its a good job to do to earn income whilst looking for other jobs.

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2 Years working Just Eat

Delivery Driver (Former Employee) - Scotland - 3 July 2023

Money: Very LowYou should not make this your main income source.Just Eat have progressively lowered how much you make per delivery since lockdown - where after fuel, insurance, vehicle wear and tear, you are almost being paid nothing.Work: Mostly Non-Existent (after lockdown lifted)I have regularly sat in my car in city centre for 30-60 minutes waiting to be assigned an order. Deliveries have decreased significantly since lockdown lifted, and just eat seems over staffed with drivers.Shifts: FairIf you schedule correctly on the app, Just eat will give you 8-12 hours a week on your chosen days and timesIt’s best to do this on a e-bike or mopedIf you do it in a car your:-Car mileage will skyrocketCar value will go down with each delivery (mileage)Car wear and tear will be super highFuel cost will be highInsurance cost will be highSummary: Since just eat lowered their pay per delivery and being over staffed you end up REALISTICALLY making £5-8 per hour AFTER fuel, insurance, vehicle wear and tearNot worth it.

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Good as an extra income

Delivery Driver (Former Employee) - Wigan, Greater Manchester - 20 June 2023

Good payed trips but too few shifts per week, otherwise not bad. Too many drivers is employed at the same time, which make people left with just couple of shifts per week.

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I am working alone in the road, all workers are in the same situation, we makes friends in the road.

Just eat Rider (Current Employee) - London, kennington , whitechapell - 9 June 2023

Just eat not pay bad wages if you compare with other delivery companies. Not is true when they say you work when you want. The schedule come in different times than you need to work in different times or lost the schedule.Almost you get only 4 hours schedule a day to work . So you can not choice you time to work. because always is different times for you, so you work when they want not when you need . The schedule shows to you very quickly and you can not take times, just 4 hours a day, same times you schedule 8 hours. Many days I don’t get nothing in all day ( zeroooo time hours to work).You need to check all day and night to get times to work. It is very frustration, I am trying to work full time , but it is impossible because I can not schedule full time job every day. So I need to work with other company as well. I wish to work only with Just eat, but I can not schedule full time hours every days, so in my opinion it is impossible to work only fir Just Eat.

Pros

Wages is good

Cons

Schedule to work is Difficult to get it.

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Nice and great jobs

Self Employed Courier (Former Employee) - Oldbury - 5 June 2023

What is the best part of working at the company?Wage is the best part of work at just eat also you work how many hours do you want and at your time...What is the most stressful part about working at the company?I would say the most stressful part is the road traffic dime times What is the work environment and culture like at the company?Very friendly is the work environment What is a typical day like for you at the company?I would say my typical day is started at 12:00 PM till 20:00

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Decent side job

Delivery Driver (Former Employee) - London, Greater London - 5 June 2023

Not a bad job for a student if you enjoy the movement. Can understand why it would not be great full-time, but as a part-time job I found it pretty decent.

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Delivery driver

Delivery Driver (Current Employee) - Torbay, Devon - 1 June 2023

Money has continued to drop, double cheap orders, app freezing, to many drivers with multiple accounts so the normal worker has no chance, what you have to understand is that it costs you, upto £1per hr for delivery insurance, then fuel, so alot of the time depending where you stay it's under minimum wage

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Stand around all day, fairly okay job

Food Courier (Former Employee) - Liverpool, Merseyside - 30 May 2023

better than the average job for entertainment factor. No training so was panicking a fair bit and we were in charge of our bikes, if they got robbed it came out of our paychecks

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