Just Eat Employee Reviews
United Kingdom146 reviews
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Just Eat selected this as a representative review
Just Eat has been a great place to further your career. It's full of hard-working, friendly individuals who create an inspiring and lively culture here at the office headquarters. The offices look great, and there is always a 'buzz' about the place. It is a fast-paced company, often with a lot of change but this keeps things exciting in my opinion. No day is the same! They really do invest a lot in career development, and the perks are great too. Haven't a bad word to say about the place!
Nice work to do part time as your the boss and don't get told what to do. However some times pay can be poor due to shortage of work or they reduce your pay according to your ratings. The good thing is I find it safer to drive in Chelmsford then London
Flexible and opportunity to make side income
Not enough money to cover expenses
No guarantee of hrs, money keeps dropping, yo many drivers, support is not good, have to be on app all the time to pick up extra work, if you question them you get get less, company needs looking into as its a farce, 3 hrs runs, spend more time in queue than delivering, waiting time payment is poor, sometimes nothing, working for nothing at times,others minimum wage, before insurance and fuel, everyone of the drivers are not happy
Everything changes like the wind
It was great for the first few months, but I guess when people started losing jobs they started at Just Eat. The first 2 months I was making 30-60 a week working as many hours as I could. However I have managed to have 1 shift since mid-November. I assume a lot of people were saving for Christmas.Deliveries between £4.50-12 per delivery.
No way near enough hours
I have been working for the company for about a month now. The pay is good when you get work and they pay you on time so far. You have to be on your phone day and night to get any runs to work and then it’s only 4 hours a day. You contact the management online and receive the same template email over again about availability and work. Had an issue once and spent 45/50 minutes on the phone and still on one answered it. The company does not care about its drivers as their is no management infrastructure if you need help or advise. Overall I would say the pay is good but you have to spend all your free time trying to get work from the app. Support is zero and you have to make your own decisions. Good example was when I came across a driver under the influence of either drink/drugs. I contacted the police and followed the car to the end of my work zone. If I went any further I would have lost out on my fees for the run and told the police operator I can not follow no more. I contacted Just Eat to ask about this policy and never received any response regarding the matter. If you want to waste your days and nights on the app for any runs to come then it’s the best place to work. If not best find something better.
Paid for the bag never got it, can't contact them or have an answer to my emails. Never got any work with them either...It's also very frustrating contacting them as they don't have anyone to answer the calls everything is redirected to the website or the email that they never get back to you.
If you don't want to deliver to the customers you don't have to just drive past their house and click delivered!It's really good working for just eat no background check.You can take all the food you want because you don't pay for it!No one really care except the customers but we don't meet to refund them so it's ok
Started off great. Getting upto 10 deliveries in my 3-4 hour run. Averaging at £9 a delivery and delivery run pay of £10. This decreased to £5 per delivery run and were lucky to get 2 deliveries in delivery run. Far to many drivers to even do this as a side earner. Definitely not worth it.
To many delivery drivers
Good place to work the money goes up and down through out the year when there busy and when there not, you can earn good money if you get a lot of shifts they usually come in 4 hour blocks but you can get like 3 in one day. It’s nice to be paid every Friday, insurance is a scam just tell your provider you want to use your car to do some deliveries in your spare time it’s so much cheaper or even not extra charge
Be your own boss
To many other drivers now, some using 2/3 phones !
Can be a nice little earner, iv made a decent amount of cash so far, downsides are there's not enough hours but that's simple enough to sort by also having an uber eats and deliveroo accounts. This is the most simple job ever
So simple and can be a good earner, I usually get around £15 - £20 an hour
Not enough hours, I only get 20 a week so use other delivery companies to make up for that
Why Am I Giving a such bad review? well, it took them more than a month to progress the interview. and after all, that done, paid for the Thermal bag on 7th of June 2020 to this day 23rd of June still hasn't received it. had to cancel more than 8 delivery runs that were scheduled for me. earned no money but paid £50 for zego insurance with just eat and £7 for the bag. took my money and gave me nothing in back utterly disappointed. every time I call after about 1 hour of waiting for time customer service that picks up can't even speak English properly or speaking really quit that you can hear your own heartbeat trying to listen in. 3 shipment attempts failed from the warehouse so I was told. not so sure about working for them as they cannot deliver a simple bag
You feel good about helping them by paying them your money first
too much upfront money taken
As a bicycle courier for this company, I can not express enough that the pay for a delivery was ridiculously low. On top that, in order to get £45 a week i needed to do about 5 deliveries across the whole of Ashford without breaks every day for 5 days a week. Also the bag is too large for a delivery made on a bicycle.
They never give name of their manager... If such a brilliant company is making bad name for itself then the present manager is solely responsible for his Disastrous management style... Just killing the company
Nothing at this moment from Jan 2020
Management style very discriminatory
Originally working at just eat was easy & full of opportunity, but as time went on and more drivers started to join, hour were decreased, less jobs making it less £ per hour. In 2018 i could make anywhere from £7 to as much as £18-19 in an hour after expenses, but at the end of my time i averaged £6 an hour after insurance & fuel and it was no longer viable as a full time job. Positives aspects would be that you are in your own car, own environment can play music, call people, have friends with you, eat whenever you want , do delivery's whenever you want.
90% of the drivers work with two mobile apps at the same time. One is just Eat and the other is different company . And when the company give them an order the driver send message that his in traffic or will late but actually his is doing the delivery from other company and you have to wait for delivery (as you are free at this time).I have made £15 for two hours for that reason after paying the insurance for two hours is around £ 2, you will be left £13 by paying taxes and fuel nothing is left for you. The company has taken a lot of drivers and there is no work for everyone.