Kensington Mortgages
3.2 out of 5 stars.
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Kensington Mortgages Careers and Employment

About the company

  • CEO
    Mark Arnold
    approve of Mark Arnold's performance
  • Industry
  • Link
    Kensington Mortgages website

The folks at Kensington Group can help you finance your royal palace. The lending company offers a variety of products (including prime, self-certified, and buy-to-let mortgages) to help borrowers purchase homes and refinance them. The company, a subsidiary of Investec, has traditionally specialized in assisting non-standard borrowers with irregular incomes or those who are self employed. However, the company has fled the subprime market to offer less risky products as the result of the troubled economy. The company also offers home insurance. Kensington sells its products direct-to-customer and through mortgage brokers and intermediaries such as High Street banks, insurance companies, and real estate agents.

Mission: Our mission is to help brokers secure a mortgage agreement for their clients – whether that’s for a home or buy to let property. It’s why we’re always looking at ways we can make our lending criteria as flexible as possible, why we instruct valuations within one working day, and why our dedicated Business Development Managers are here to help.

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4 jobs


Salary estimated from 174 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 30 reviews and is evolving.



Servicing Agent in Maidenhead, Berkshire
on 3 February 2022
Pay does not match the work you do.

Salary is not great at all! You might get an annual bonus once a year but it is not enough for the work you do for the entire year... Very exhausting job.

Customer Service Advisor in Home Based
on 23 August 2022
Didn’t enjoy my time here

Didn’t enjoy the job , didn’t like the vibe or atmosphere , overly managed , IT equipment was absolute rubbish that really didn’t help with the stresses of the already stressful job , told off for petty mistakes avoid this place

Mortgage arrears Associate in Maidenhead, Berkshire
on 14 August 2022
Too many young people in management roles

Too many young people in management roles with no experience and not deserving of a title Very immature approach to life and managing others Micromanagement

Customer Service Advisor in Maidenhead, Berkshire
on 3 March 2022
Avoid at all costs!

Terrible company to work for. Rushed training that’s more online learning. Equipment given doesn’t work and then you’re blamed. Literally told me If I don’t leave I will be sacked because I needed 2 days off due to a family bereavement. Management our power happy yet completely unprofessional like drinking during teams meetings. Just avoid at all costs

Customer Support Advisor in Berkshire
on 27 November 2021
Good company to work for

Enjoyed my time working here; management in a nut shell are firm but fair which is a good thing. They were always helpful and supportive in my personal experience and if you needed extra training in a particular area they were happy to provide this

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Questions and answers

People have asked 9 questions about working at Kensington Mortgages. See the answers, explore popular topics and discover unique insights from Kensington Mortgages employees.

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Interview insights

Insights from 29 Indeed users who have interviewed with Kensington Mortgages within the last 5 years.

Unfavourable experience
Interview is average
Process takes about a day or two

Interview questions

Competency based questions

Shared on 23 August 2018

Common questions about Kensington Mortgages

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