Looking after the end users orders. Staff not always supportive of one another. The working day was always full on. The view from the office of the river was wonderful and the staff room was well equipped.

Pros

Hours

Cons

Location

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Hated working for KMPT

Health Care Assistant (Current Employee) - Dartford - 27 August 2022

They do not care about their staff at all. The salary is rubbish compared to how stressed out you get and how much of a caseload of work you have. Terrible team work. Ruined my love for working within the care sector.

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Insights into Kent and Medway NHS and Social Care Partnership Trust

Based on 7 survey responses

Areas for improvement

Ability to learn new things
General feeling of work happiness
Energising work tasks

Good place to work

Administrator (Current Employee) - Canterbury - 11 February 2022

good place to work, especially if you have good colleagues. Underpaid for the workload and responsibilities, can be stressful when short staffed as more put on you. Management can be helpful.

Pros

Good environment

Cons

Low pay

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Disappointing

Community Mental Health Nurse (Former Employee) - Medway, Kent - 13 June 2021

If you manage to get into a team where people are generally nice then you are in luck. Higher management - band 8 has no idea about what happens on lower levels and is interested in numbers only. They invest in training (if you have a supportive team manager) but do not offer career progression. They want you to work on the same level when in other trust depending on training you do, that would equal to progression of one or even two bands up! Complete lack of flexibility too … no perks in terms of extra benefits like with other trusts e.g extra day off when you are moving, extra 2 days off if you had no sick days in the previous year etc

Pros

It is NHS after all so some security

Cons

No career progression opportunities, higher management not interested in staff

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If your face fits....

HCA/Support Worker (Former Employee) - Maidstone, Kent - 18 April 2021

If your face doesnt fit with the rest of the staff, give up now.Expected to do job with no training. Management dont listen and will bully you into doing jobs that are unsafe.Time off sick is threatened with disciplinary action.Dont expect any back up from colleagues, they are more than happy to throw you under the bus.

Pros

Hometime

Cons

Almost everything

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Pretty good

Health Care Assistant (Current Employee) - Maidstone, Kent - 23 December 2019

Pretty good place to work, supervision every 6 weeks to monitor progress and identify your needs in the job. Also group supervision weekly, constant involvement by management etc. Has potential to be a stressful environment but it is handled very well. The people are excellent

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KMPT is an unfair and corrupt organisation

Performance officer (Former Employee) - Maidstone, Kent - 12 September 2019

KMPT is an unfair and corrupt organisation. Lazy management earn ridiculous money doing very little. This is a scandal considering it is tax payers money. The Trust is unfair and discriminates.

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Good experience

Facilitator (Former Employee) - Dartford, Kent - 20 August 2019

Its a good experience to have especially understanding the knowledge and first hands experience on peoples illness and how different medication works

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Horrible role, No guarantee, bullied role

Apprentice (Former Employee) - Canterbury - 9 January 2019

No guaranteed prospects unless you suck up to senior management, no concerns about mental health( meant to be mental health trust) forced back to work within 6 week recovery period. Pressured and horrible trust.

Pros

Canteen which prices gradually increased.

Cons

Nasty spiteful woman.bullys

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Fantastic forward thinking trust

Mental Health Nurse (Current Employee) - Maidstone, Kent - 20 March 2018

If you want to work in an innovative and progressive work place, then this is for you. If you’re willing to work hard for the benefit of service users then it’s a fantastic place to work. It won’t tolerate poor practice, laziness or bad attitudes but if you have a good heart with integrity then I couldn’t recommend it more!!

Pros

Innovative and always striving to improve

Cons

None

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Work with great people

Senior Health Care Worker/Staff Side Chair (Current Employee) - Maidstone - 11 February 2018

Very rewarding job. Working with a great team of people. Flexible working hours. Working with service users with mental health issues. The Trust work in a wide range of areas including forensic, drug and alcohol, eating disorders and community.

Pros

Great pension

Cons

Mixture of days and nights

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Difficult but generally good

Community Psychiatric Nurse (Current Employee) - Canterbury - 1 February 2018

Within healthcare there are multiple challenges. Within this trust there is a definite requirement for balance between management and good practices. At times it can feel that there is an imbalance but this feeds into politics. The trust as a whole functions well and is supportive to staff during difficult periods.

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Bullying management!!

Administrator (Former Employee) - Kent, UK - 16 January 2018

Was years in job, new manager did not comply with procedures, I spoke to her and was told to keep my nose out ! It carried on I made a formal complaint and was told it wasn’t upheld and I was better off leaving! HR and senior management couldn’t care less and I was made to leave! Awful awful place

Pros

None

Cons

All of it

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Interesting place to work

Secretary (Former Employee) - Royal Tunbridge Wells - 27 December 2017

Interesting place to work. Nice people an variety of roles to get involved in. Lots of phone work which can be difficult as you are dealing with mental health issues.

Pros

Nice colleagues

Cons

Difficult patients

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Awful management

Administrator (Former Employee) - Rochester, Kent - 23 November 2017

Ended up leaving due to poor management. Even put in complaint for it to be shunned and dismissed never felt so let down and under valued in a job. Management seem to stick together and not worry about staff complaints no matter that they have you in tears

Pros

None

Cons

No e

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Supportive employment

CPN (Current Employee) - Dartford - 30 October 2017

The Trust has undergone real transformation in the last 12 months. The recent CQC inspection went well too. As an employee i feel well supported and involved in local and eider Trust developments. Regular supervision and appraisal. Good development opportunities (internal and external training).

Pros

Support, development opportunities, ongoing improvements

Cons

Understaffed

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Restricted by NHS guidelines but great place to work

Assistant (Former Employee) - Maidstone - 5 October 2017

benefits are great but salary is restricted as is career progression. Overall a great place to work with lovely people. Feel as though you make a difference.

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Awful place to work.

Housekeeper (Current Employee) - Canterbury - 24 July 2017

Bullying is rife amongst staff, in particular from management. A lot of dishonesty and the most consistently incompetent organisation I have ever worked for. Do not recommend to anyone to put themselves through trying to work there.

Pros

Pay is higher than average for the industry

Cons

Unhealthy and unpleasant bullying culture

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Progressive organisation in health and social care

Mental Health Nurse (Current Employee) - Dartford, Kent - 10 April 2017

Caring and dedicated staff in every service. Senior management is visible, and sets out clear goals for the organisation. The patients are valued and listened to.

Pros

staff are valued

Cons

covers all of Kent lots of travel

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Very unsupported. No supervision in 3 years

Nurse (Former Employee) - Flu - 1 September 2016

Very poor manager who will not deal with any conflict between staff at all. Not even allowed a biscuit now. Chronic short staffed. Run by agency carers Avoid at all costs

Pros

Shift requests usually honoured

Cons

Every thing else

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unsupported

hca (Former Employee) - Kent - 22 August 2016

this job is hard work but very rewarding ,the support you receive is not there in times of trouble . only work here if you have broad shoulders

Pros

rewarding

Cons

long hours unsupported

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