Kinex Employee Review

1 star

1.0

16 March 2018

Call Centre Advisor (Former Employee) - Suffolk

Ratings by category

2.0Work/Life Balance

4.0Salary/Benefits

1.0Job security/advancement

2.0Management

1.0Culture

View all 276 reviews

Similar reviews

1.0

29 November 2019

Same role

Shocking

Call Centre Advisor (Former Employee) - United Kingdom

Worked here for 9 years and i got sacked because 1 week i didn’t make any sales. Unfair dismissal! I will be taking further action as i believe my human rights have been treated wrong. They was also racist towards me and my young children

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Official response from Kinex

20 December 2019

We are always looking at way to improve. As such, we invite you to email our HR department (HR@verastar.co.uk) to provide further details on the issues raised so we can investigate further.

5.0

5 November 2019

Same role

I love my job

Call Centre Agent (Current Employee) - Stoke-on-Trent, Staffordshire

I work for Kinex in the Stoke office, I am still new to the role and learning new skills each day. I feel I have lots of support and I am really thankful for the opportunity. The office is such a laugh, and the managers and the people are all really friendly. I would really recommend this company if you want a sales career.

Pros

Incentives such as free holiday!

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Official response from Kinex

28 November 2019

Hi,We really appreciate you taking the time to leave a review.Maintaining our fun environment, as well as focusing on the development, training and progression of staff is always at the forefront of our minds! Keep up the great work

1.0

24 October 2019

Same role

Wouldn't Recommend

Call Centre Advisor (Former Employee) - Milton Keynes, Buckinghamshire

Awful customer service, and staff aren't treated great. During the first day of training we are asked by management to leave a positive review on indeed - which says a lot. Staff are dismissed on false pretences - the office environment is not professional in the slightest, no matter how hard you try to work and show you're trying they don't care, they just want people who are loud and obnoxious. Companies that are rang are treated unfairly and spoken to in a rude and forceful manner. Wouldn't recommend and certainly would never re-apply there.

Cons

Parking, Long Hours

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Official response from Kinex

25 October 2019

Hi,Thank you for taking the time to leave a review.We are sorry to hear of your negative experience as we endeavor to ensure all our representatives have a positive experience when working at Kinex.We are always looking at way to improve. As such, we invite you to email our HR department (HR@Kinex.co.uk) to provide further details on the issues raised so we can investigate further.We would like to take this opportunity to thank you for your hard work and wish you every success in the future.

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