I was the senior officer , was a good site till they got a bully supervisor to apparently make the site better .... he has no officers now , sacked us all ... i say his the problem , get rid , you might have a chance kingdom
Personally have one to one with guards and discuss the matters of the store and make note like I did we had no police calling at store until I took over and now at new brighton some guards think they are just there as an ornament thay are to patrol and make themseen on the shop floor not to sit behind podium on there phone as management take it out on the regular guards who are in shop most of the time new brighton store ma nagement straight on to regulars guards asking whos in afterward I just use to say I am in till .two thirty but isaid I will check with control and t.hen passed message over a
Make sure staff were going into stores and if not call up inplenty of time so another guard can be found there are a few things
Duty of care for staff is paramount
Change the management structure and ask for reports from the clients about the guards
Help jobseekers learn about the company by being objective and to the point.
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