Knight Frank Employee Reviews

Knight Frank are one of the top sales, lettings and property management firms in the UK right now - and have been since the mid-00s. Time spent at the company is pleasant, cooperative and you quickly find your feet with the assistance and help of diligent co-workers. An all-round career company that I can't recommend highly enough.

Pros

Professional, thorough, friendly

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fun place

Property Manager (Current Employee) - Hemel Hempstead, Hertfordshire - 23 November 2023

love this job typical day meeting clients and lots of admin most enjoyable is the day to day good benefits and lots of support from the managers, also the chance to progress within the business

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Jobs at Knight Frank

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Reconciliations Clerk - FTC

London

6 hours ago

Customer Service Adviser

London

10 days ago

Site Sales Negotiator, Hurlingham Waterfront

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6 days ago

Associate, Bristol Rural Sales

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1 day ago

Social Media Specialist

London

8 days ago

Nice place to work, pay wasn't good

Office Manager (Former Employee) - united kingdom - 22 November 2023

Really nice environment to work in, team members friendly, management approachable. Inclusive, understanding. I left because I wasn't given a pay rise after a number of years working there, I was given an ever increasing workload, but no pay increase to match, after a while I naturally became demotivated and left.

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Excellent customer service, great place to develop skills

Property Manager (MARLA) (Current Employee) - London - 12 October 2023

What is the best part of working at the company?Good support, excellent values, good hangoutsWhat is the most stressful part about working at the company?Sometimes the volume of work might be overwhelming What is the work environment and culture like at the company?Both work environment and culture are amazing What is a typical day like for you at the company?First part of the day dealing with the most difficult cases, then slowly progressing with other tasks.

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Good working culture

Analyst (Former Employee) - Remote - 10 July 2023

As a university student, I had my intern at Knight Frank. I felt supported and the colleagues were really nice and friendly. I learnt a lot from this experience.

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Insights into Knight Frank

Based on 14 survey responses

What people like

Ability to learn new things
Clear sense of purpose
Fair pay for job

Areas for improvement

Sense of belonging
Inclusive work environment
General feeling of work happiness

Known name but toxic company

Estate Coordinator (Former Employee) - Reading - 4 May 2023

Company has a good client base but management style is in favour of who they onlyLike and old school behaviour . Hierarchy exists and some Managers people skills very lacking. Expect a lot more than job description is, moves the goals post too often which makes people feel insecure in job role. Toxic environment & allowing intimidation and bullying to happen from managers to lower paid staff. You’re just a number, not a person!

Pros

Company Name on cv

Cons

Expect more than job description, Toxic environment

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Well known brand..that's it

IT Specialist (Former Employee) - London, Greater London - 20 April 2023

Really low salaries into every dept. Of course sales and finance work with bonuses. Full of nepotism. You'll keep hearing that his/her son/daughter/cousin/sister/ brother... And worst there always someone in the upper management who takes credit from your own work.

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Not a bad place, but could be better

Senior Property Manager (Current Employee) - London - 14 April 2023

Good easy going working environment, undertanding and easy going management who treat you like adults and give freedom to do your tasks without micromanaging every step.Slow cereer progression that depend not on your achievements, but on the amount of time spent in the company. Minimal pay rise at propmotion with lack of opportunities to negotiate or get more comission.

Pros

Chilled work environment

Cons

Salary progression is way slower than inflation

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Great company to work for

Associate (Current Employee) - Stratford-upon-Avon, Warwickshire - 21 February 2023

You have the freedom to conduct own income stream and pipleine, bonus structure isn't clear but role is well paid comparing to other estate agencies in the region.

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No work life balance and no flexibility.

Manager (Former Employee) - London, Greater London - 28 May 2022

There is no work life balance, company is not flexible, benefits are really bad. Don't really have anything positive to say. Company is many years behind its peers. They just like to tick boxes.

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Good to have on your CV

Lettings Administrator (Former Employee) - Head office - 25 April 2022

Not progressive enough. Could do better with internal promotion and paying you the right salary for what you do. Can sometimes be a toxic environment but completely dependent on the department you're in

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Avoid

Former Employee (Former Employee) - London, Greater London - 31 January 2022

There is nothing positive to say about this company: toxic environment, zero career progression, arrogant management and no work/life balance. They simply don't care about you

Pros

None

Cons

All of the above

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Not a very pleasant office to work in

Credit Controller (Temporary) (Former Employee) - Newcastle upon Tyne, Tyne and Wear - 7 August 2021

The office was like a big warehouse with desks arranged in lines. There was absolutely no atmosphere or privacy unless you went to the toilet. If you got up to use the photocopier/scanner you felt everyone was looking at you. It felt like being back at school in the classroom!It would have been a much better place if the desks were organised better with screens etc.

Pros

Staff were friendly enough

Cons

Office set up and work very repetitive

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Hard work but rewarding

Building Manager (Current Employee) - St James's - 16 December 2020

Great company, work hard, taken on challenging tasks , experience is the reward.Lots of training opportunities , opportunity to progress further, take on more roles.

Pros

Bonus

Cons

Can be demanding

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Poor Job Security

Operations oversight⁸ (Former Employee) - London, Greater London - 13 October 2020

If you work hard, it is no guarantee that your job role is safe in Knight Frank. Like most big firms, Knight Frank say they hire the best management. But often they are those who are 'here today and gone tomorrow' (sadly not fast enough). They are the new broom and often get rid of experienced staff, after which they soon leave to spend more time with their bonus, leaving the firm in a worst mess.

Pros

West End location

Cons

Lowest pay they can get away with. Job security so poor that most staff in HR, Marketing and Operations dont last 2 years.

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I had a great time developing my career at Knight Frank in Leasehold Reform and Valuation Departments

Partner, Leasehold Reform & Litigation Department / Residential Valuations (Former Employee) - Baker Street - 23 July 2020

Knight Frank was a fantastic place to work. It was very competitive with very targets, but the rewards were always there. I left after 15 years as I wanted a change and no longer wanted to work that was specialised / departmentalised.

Pros

Fabulous brand, with huge investment in marketing and research.

Cons

Each area of valuation was departmentalised which meant each position can be quite narrow.

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Built great relationships but some managers have no skills

Technician (Former Employee) - Baker Street - 27 June 2020

Really like some of the people I have worked with but technical work is not very much appreciated by senior management, sometimes appearance counts more.

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Awful company

IT Support (Current Employee) - London, Greater London - 21 June 2020

workers and managers act fake, as if they are suporting you, but instead they stab you in the back. Managers are liars, and dont do there job right

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Nice

Interim HR Business Partner (Former Employee) - London, Greater London - 29 May 2020

Good place to work and good people. A typical day was unpredictable, quite full on but i don't like a boring role. Management listen and take onboard feedback.

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Would not recommend

Partner (Former Employee) - Baker Street - 30 April 2020

The environment is not conducive with work/life balance, there is a blame culture from top to bottom The archaic policies prevent natural talent advancement

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Productive and Fun

Management Accountant (Former Employee) - Baker Street - 18 February 2020

I worked there for 10 years. it was my first job and allowed me to grow in the company and learn new things. I was grateful for the opportunity but needed to move on.

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