KONE Employee Reviews
United Kingdom56 reviews
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interesting and competitive industry. It can get routine over time and change becomes must. The company is global so there is plenty of encouragement and opportunities to move roles and countries. Management can be unrealistic at times but are very approachable and friendly. However they do continue to strive for success. They should probably listen and action ideas and feedback more from clients and employees regarding strategy and focus areas. There are great internal training courses available to all. Overall a decent company to work for, best in that particular industry.
As a company they talk a good job. The terms are good and you are trusted to run the area as you want. On the other hand, if you need support solving a problem (and there are many daily) you can forget it. As a business they are hugely disorganised and this is reflected in the incredibly poor customer feedback and ASM workload. As an ASM everything is routed through you, from chasing debt to creating part orders, organising 3rd party training for your team and invoicing work. This means you have no time at all to manage the actual work the customers get you in for. This creates more problems for you alone to deal with. Regional management apply lots of pressure to invoice work even if not complete to hit monthly sales targets, again annoying a fragile customer base for you to deal with. Having said all this, lots of people have been in the business for years so the experience may depend on area you work in. Many people have left in the last few years for a reason though.
Autonomy, remote working
Lack of support, high pressure to hit targets
The job itself, I found to be quite easy, the only time there is any pressure is at month end when the management are chasing everyone to invoice as much as possible to achieve targets and in effect earn bonus. I would invariably get my head down and do what needed to be done on a daily basis but found that other team members could do a lot less due to their friendships with management.
I always give 100% to my job, but to Kone you are only a number amongst many. I believe today that the majority of employers are the same but I still did my job to the best I could and my direct line managers and other people I worked with were really nice people and if you have that in a workplace your very lucky.
full of bullies and poor management. Awful people to work with and have to know someone high up to be able to move up the ladder. No work life balance and your expected to do over time. Also you don't get hardly any training. Management question every breath that you take. Awful awful place to work
Currently employed from Basingstoke office, the working area has recently changed. The workingf area has now changed from being mainly in the BN and RH post code area to now operating primarily in the SL and OX postcodes, This now means that we seem to have transits of 2 hours to our working areas for the day.
Good working conditions, work always safe and no pressure to do anything unsafe or what I am not comfortable with
New area is too far away from my home address
A typical day in the contract account team starts with reviewing the bank statements to see what cash has been received. checking emails and responding, Raising invoices and releasing billing for applications when instructed by the relevant QS I learned more about the contractual side of projects within the construction industry. The hardest part of the job so far are the changes that will be implemented and the managing the team through this process I enjoy the relationship with other teams within the business, sales, regional operations teams and commercial teams working towards the best outcome for the customer. I have worked with external consultants and built good relationships that will transfer from project to project. When we all work together to get the best outcome for all of us I have a great deal of job satisfaction