Happiness score is 40 out of 100
3.5 out of 5 stars.
Write a review

L&Q Careers and Employment

Work happiness

Scores based on about 11 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Can people generally avoid feeling stressed at work?
Do people feel that they are paid fairly for their work?

About the company

  • CEO
    Fiona Fletcher-Smith
    approve of Fiona Fletcher-Smith's performance
  • Founded
  • Company size
    1,001 to 5,000
  • Revenue
    £18m to £73m (GBP)
  • Industry
    Real Estate
  • Headquarters
    29-35 W Ham Ln, London E15 4PH
  • Link
    L&Q website
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Personal Care & Home Health

16 jobs


Salary estimated from 2.5K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 92 reviews and is evolving.



on 10 August 2021
Friendly relaxed working environment
A good employer who provide excellent facilities and staff benefits. Training is quite thorough and overall workplace morale is above average. Probably the best employer I have worked for.
Administration Assistant in London
on 7 July 2022
Hard work
The workload was a lot and it was very draining however it was okay because i worked with a great team of people and received many different benefits
Manager in London North, Greater London
on 3 June 2022
Care and support
L&Q profess to provide support for vulnerable people with mental health but they have no idea when their staff are impacted with mental health issues. Higher managers do not lead by example and there is a pretence of culture and living the values. Values which are non existent at the very top. Where there is an issue, due process is not followed, rather decisions are made before disciplinary. HR do not make decisions independently but driven by the biases of higher management. Ineffective communication and favouritism of preferred staff. Culture of undermining, gossip and singling people out. Failure to take matters seriously and record. Copious training that becomes a process of Just doing. The worst company that I have ever worked for.
Carpenter/Multi Trader in London
on 25 April 2022
The best of the best company in my life
The best company in my life. Modern style and management methods keep the company in a leading position. Great friendly staff, great social package. I would like to continue working at L&Q but Covid-19 broke my health and made my further work at L&Q impossible.
Support Worker in Newham
on 27 November 2021
Need to focus more on making a real difference to the lives of the individuals.
A company that does not care about their staff Health and well-being but about their bank balance. Profit above all things.It is a company that provides a lot of training which is very positive. However it is not a company that makes the staff feel that they can openly express their opinions and voice their concerns with the confidence that they will be listened to and taken seriously. It is not a company that I feel makes a great difference to the lives of their staff and the individuals that require or need support.

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Questions and answers

People have asked 28 questions about working at L&Q. See the answers, explore popular topics and discover unique insights from L&Q employees.

See questions about:

  • Benefits
  • Interviews
  • Working Culture
  • Working Environment
  • CEO
  • Hiring Process
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  • Dress Code
  • Part Time Jobs
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  • Work from Home
  • Work Life Balance

Interview insights

Insights from 78 Indeed users who have interviewed with L&Q within the last 5 years.

Average experience
Interview is average
Process takes about a day or two

Interview questions

About the trade you are applying for example brickwork

Shared on 17 October 2020

Teamwork, leadership, boring stuff

Shared on 21 September 2020

Skills and attributes safeguarding motivation in leading a team

Shared on 15 January 2018

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