Work wellbeing score is 78 out of 100
4.1 out of 5 stars.
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L'Oréal Employee Reviews

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United Kingdom181 reviews

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3.7Work-life balance

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Loved the team I worked with

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Shame they closed the smaller bouquets in London.Loyal customers that just love the brand and become friends.Worked with a small team, Store manager was fantastic.Just trusted us to do the job which made it enjoyable and we achieved targets and KPI'S.The store manager can made or brake a team so depends who you get.Perks were great had so much face/body cream's Training was good however in group's of people you will always have the gossips/back stabbing etc. Rise above it and enjoy working with your team.


Brilliant team, Perks, Customers


High Targets and be deflating
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Great Company, Great Benefits

Youre never made to feel like just a number working at L'Oreal. They are very personal and your individual skills are appreciated and put to the test.


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Insights into L'Oréal

Based on 48 survey responses
What people like
  • Ability to learn new things
  • Clear sense of purpose
  • Ability to meet personal goals

The worst place to work

I worked for this company by proman agency for 1 week and It had been a bad experience. I didn't get properly training but just a colleague explained to me what to do but if I didn't understand something then get rude. Was also very annoying haering colleagues speaking in their language while working I felt it very rude.




Waste of time
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Professional and encouraging

IV worked with loreal altogether for over ten years. They are a dynamic company with many sectors and opportunities if you can travel. As a manager I do struggle with my minimum wage. I have a child and a mortgage and I do find I work hard and see little to play with on payday. This is a job for you if you love interacting with people, enjoy a sales environment and are driven.


Commission, great discounts, good support


Wages, a lot of initiative based work, I feel they ask a lot for what they pay.
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Fast-paced workplace

Working in CPD was very fast and high pressure. The work-life balance within my team was lacking. Most people were still in the office past 7pm on most days and I would say most of that was because people of high importance were under-resourced. Everyone is super friendly and it's a fun place to work but I do think if you aren't the same or a similar type of person to everyone else in your team, you are likely to be left out and that creates a bit of a 'clique'.


Staff shop


Long hours
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Loreal are an amazing company that always put the care of the staff first. they have lots of job opportunities and are always happy to help train and progress withing the company.
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Poor salary

Working for the brand was great lovey people and training was also professional and always up to date However what you get paid is not enough especially for a counter manager you get paid pennies. Considering the fact you have to give your whole life away to retails Christmas holidays bank holidays weekends etc it’s not worth the hassle !
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I enjoyed for Lancome, which is part of the Loreal group

I had an excellent working relationship with my Area /Regional managers, I found them very supportive. I always felt that if I required any further information/support they are always there for me , helping me in a positive way.
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If your are hardworking, conscientious and have good work ethic its a great company to work for . I worked for Loreal 17 and a half years and made many friends and had a good social interaction.There are benefits with a pensions scheme and there was profit share when I worked for them i'm sure that may still be in place now, there is also plenty of incentive and opportunity for people wanting to get on with ambition.


working hard


many benefits and incentives
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Challenging, rewarding, fast-paced environment

L'Oreal are an excellent company to work for, offering an exciting, fast-paced environment working with inspiring leaders and offering real career progression.
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Vindictive Management who were inexperienced

The bullying that took place at NYX Cosmetics was unbelievable. I have a lot of experience in Makeup retail, and found much of the area management level was secretly trying to cover up their mistakes by blaming it on staff members below them. They corner you by not providing you with ANY stock, any HYGEINE or any kind of equipment you need to do your job, then complain about sales and customer reports. The area manager the person to fix all of these issues for you. But because they are ignoring these issues and management above them figured it out, they then began a game of trying to cover their lazy management skills by deleting emails and HR meetings but were never truly held responsible for what they had done. They also did not correctly report sickness reports. I later found out my 'break down from stress' which was keenly communicated and backed up with psychological assessments from working was reported as the Flu. This was not just with me. This happened with multiple managers across the company. This place is a disgrace, and the entire company needs a shake up. avoid. Avoid. Avoid.
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Awful, arrogant management

Management talk down to you like you're stupid. Polish cliques and constant foreign speak to make English feel unwelcome. No permanent contracts (some working up to 10 years on temp contracts then let go suddenly).
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Account manager

Loved working for Urban decay there were good perks and the company help you thrive as a person and achieve what you want you could easily progress through the company if you worked hard
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A challenging environment but the company look after you

Given sales targets to achieve which were realistic and management take in consideration the decline in retail. My first area manager was awful, she'd never visit or reply to messages or calls, however the management I had after were all brilliant. L'Oréal take into consideration mental health and the well-being of their staff. Generous allocation twice a year and use of the L'Oreal staff shop.
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Productive and creative workplace.

My passions for marketing and cosmetics joined to form an enjoyable yet challenging time working with the visual merchandising team at L'Oréal Paris UK.
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Loreal ile çalışmak meslek hayatıma inanılmaz tecrübeler kattı. Kendimi geliştirmek adına mükemmel fırsatlar yakaladım. Tartışmasız dünya devlerinden bir marka
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decided if you want job security first.

Agency only will get you working there, but can be only made permeant but as a production operator. There is a lot of hard workers that after numours years working there are still not permanent.
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Amazing opportunities

I had the best experience throughout my time in Marketing team, however you are expected to 'live and breathe the job'. That said the opportunities and culture is really good, so this is easy to do!
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I had 25 years of the best life and If I could got back I

Good company and if u work hard u will receive all sorts of rewards plus a great salary. The management are great and fully supportive of all Team members and this is what makes the Company so successful along with its great brands and marketing dept.If you need help, just ask .


Good place to work and u feel valued


None that i can think of
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Collaborative, Developing and Fun

Great place to enhance your skills through extensive training on offer. Allows one the ability to utilise the skills they may already have in order to bring input into the business.
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Fairly ok

I had a great manager, but bare in mind its long hours, minimal training. The obligation of having daily targets makes it harder. Some workplaces force you to wear heels and make up.
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Overall rating

Based on 4,444 reviews

Ratings by category

3.7 out of 5 stars for Work/Life Balance
3.9 out of 5 stars for Salary/Benefits
3.6 out of 5 stars for Job security/advancement
3.6 out of 5 stars for Management
3.9 out of 5 stars for Culture

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