L'Oréal Employee Reviews
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Loved the team I worked with
Kiehls KCR (Former Employee) - London - 20 September 2023
Indeed featured review
The most useful review selected by IndeedShame they closed the smaller bouquets in London.Loyal customers that just love the brand and become friends.Worked with a small team, Store manager was fantastic.Just trusted us to do the job which made it enjoyable and we achieved targets and KPI'S.The store manager can made or brake a team so depends who you get.Perks were great had so much face/body cream's Training was good however in group's of people you will always have the gossips/back stabbing etc. Rise above it and enjoy working with your team.
Pros
Brilliant team, Perks, Customers
Cons
High Targets and be deflating
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Briiliant company and management
Area Manager (Current Employee) - Field Based - 9 September 2019
Fast paced with on the job learning, expect long hours but also rewarding.
Good work life balance depending on your direct manager and their work expectations
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Insights into L'Oréal
What people like
- Ability to learn new things
- Clear sense of purpose
- Ability to meet personal goals
Great place to learn
Brand Manager (Former Employee) - Melbourne - 21 August 2019
Bad culture, bad management, no work life balance. But great people and good place to learn. Exposed to big brands with lots of budget to activate plans.
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Great company
Time - Account Manager Ysl & Lancôme & Ldf (Current Employee) - Norwich, Norfolk - 12 August 2019
Excellent area managers, great products and launches amazing.
Hours ok for retail and paperwork very informative of results.
A lot of exciting changes to company and staff shop excellent.
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great platform to learn and progress
Makeup Artist (Current Employee) - Westfield Stratford City, Greater London - 28 July 2019
working with Loreal has been a great experience. they really invest their time in training and supporting their employees to do better at what they do on frequent basis. i have learnt so much working with loreal and would recommend anyone to do so. great company to work with.
Pros
free training for your personal development
Cons
i cant think of any!
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Fun Place to work
Supervisor (Former Employee) - King's Cross, Greater London - 21 July 2019
Simple retail tasks and KPI's need to be hit every day
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Work job ever
Account Manager (Former Employee) - Nottingham - 5 July 2019
Ysl was one of the worst jobs I have ever done, being made a manager was a dream but it turned out to be a nightmare. I had no respect given to me and got bullied by a staff member and the store I worked in.
Pros
Nothing
Cons
List too long
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Very good pay, was very happy working in a small team, everyone was always
Switchboard operator and Receptionist (Former Employee) - Hammersmith, Greater London - 7 June 2019
Very good pay, was very happy working in a small team, everyone was always supportive in every aspect of the job. The job was amazing I absolutely loved it
Pros
Long breaks, great training and lot of freebies
Cons
Long hours but enjoyable.
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Most awful workplace ever
Account Manager (Former Employee) - Wrexham - 6 June 2019
Do not work here you are not appreciated for any work you do and have no support or help. Expecting you to be working even when you are off and get blamed for sales when off on holiday
Pros
Free make up
Cons
Everything
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Can be a fun place to work!
Assistant Manager (Current Employee) - Bristol, Bristol - 19 May 2019
It can be very fun place to work. But the pay is rubbish!! Everyone is on different rates per hour so it doesn’t matter if your and manager or a part timer you could be on the same hourly rate depending on if you negotiated a decent rate!
The higher management is good but I definitely feel like they have favourited certain people in the region!
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Jobs at L'Oréal
job security
Business Manager (Current Employee) - London - 22 January 2019
they hate to fire people and embrace mistakes so be prepared to work alongside some questionable characters but also your own mistakes can be learned from within this environment.
Pros
brand discounts/gratis, no uniform, flexible working hours
Cons
no development, give everything get nothing
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boring
Beauty Advisor (Current Employee) - Hampshire - 16 January 2019
poor pay, boring , high pressure , low team moral , free products being the only pro. c omission based on targets but targets unachieveable . pressure and no social life with a very poor wage
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Good Workplace
Domestic Cleaner (Current Employee) - Nottingham, Nottinghamshire - 10 January 2019
good place to work but hours have been cut and now i need more hours, friendly staff, clean environment, flexible, really enjoy my job, management are very friendly
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Fantastic place to work with plenty of opportunities
Customer Service Advisor/Administrator (Current Employee) - Manchester - 13 December 2018
Absolutely excellent place to work - this place has helped me build my confidence and skills so much. Whilst the days may be busy, you are surrounded by a network of helpful and friendly people.
There are many benefits and opportunities here, there is always a chance to progress your career even more.
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great experience, terrible hours
Assistant Brand Manager (Former Employee) - Seine-Saint-Denis - 30 October 2018
Had an amazing experience and lots of responsibilities.
Hours were largely in excess due to workload.
Nevertheless great leanings and opportunities. Iconic brands and interesting projects.
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tough
Beauty Advisor (Current Employee) - Bristol - 8 October 2018
Little flexibility from company but employee expected to be fully flexible and make changes to work reschedule and days off without notice. The Job itself is great but not very well managed and organised, I have come to realise that this is to be expected in retail.
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Flexible workplace
Finance Controller (Current Employee) - London, Greater London - 27 September 2018
Focus on flexible working. Good benefits. Nice people. Long hours often expected across all functions. Hammersmith office slightly outdated...........
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trending work environment
Beauty Advisor (Former Employee) - Milton Keynes, Buckinghamshire - 23 August 2018
edgy brand with a classic background, beautiful products and iconic fragrances. fell pat of something when working for them and great training and product knowledge
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A nightmare
Sales Assistant (Former Employee) - London, Greater London - 14 August 2018
The service is nothing but a salty step by step script you're meant to follow not to loose points with the dreaded Mystery Shopper, it must start with "Welcome to Kiehl's" and nothing but "Welcome to Kiehl's"!
After more scripted lines you'll must be sitting down with customers and performing a gimmicky "consultation" using paper pads, whatever those are, that culminates into the recommendation of the "iconic" items you're meant to sell to everyone regardless of their needs and the questions you just asked them. A lot of theatre and acting involved, quite simple actually, but not so easy as it gets repetitive and feels fake.
Now add a lot of pressure for hitting targets and get customers details, rinse and repeat.
Managers will promote their friends who hire their friends and you'll may find yourself surrounded by colleagues who are related and or flat mates.
It pays better than Bobby Brown, but I wouldn't go back.
Pros
If you're friends with someone there
Cons
It's dreadful
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Its ok
Business ACCOUNT MANAGER (Former Employee) - UK - 14 August 2018
good for a pit stop, but if your seeking an advanced career avoid as they employ their friends rather than based on competency. DAYS DRAG ON,long hours no discount the list is endless
Pros
Loreal shop
Cons
Its retail, Nothing great about it
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Safe job, salary not great, impersonal
Business Manager (Former Employee) - London - 29 July 2018
Safe job, big company.
Open minded company that gives you ownership.
Not great salary or benefits and impersonal relationships.
Fair and professional hiring process.
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Ask a question about working or interviewing at L'Oréal. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
3.7 out of 5 stars for Work/Life Balance
3.9 out of 5 stars for Salary/Benefits
3.6 out of 5 stars for Job security/advancement
3.6 out of 5 stars for Management
3.9 out of 5 stars for Culture
Questions about L'Oréal
- How often do pay rises occur at L'Oréal?6 people answered
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- How often do you get a pay rise at L'Oréal?4 people answered
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- What is L'Oréal holiday leave policy? How many holiday leave days do you get per year?3 people answered
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