Work wellbeing score is 78 out of 100
4.1 out of 5 stars.
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L'Oréal Employee Reviews

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United Kingdom181 reviews

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3.7Work-life balance

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Found 181 reviews matching the searchSee all 4,447 reviews

Loved the team I worked with

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Shame they closed the smaller bouquets in London.Loyal customers that just love the brand and become friends.Worked with a small team, Store manager was fantastic.Just trusted us to do the job which made it enjoyable and we achieved targets and KPI'S.The store manager can made or brake a team so depends who you get.Perks were great had so much face/body cream's Training was good however in group's of people you will always have the gossips/back stabbing etc. Rise above it and enjoy working with your team.


Brilliant team, Perks, Customers


High Targets and be deflating
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Briiliant company and management

Fast paced with on the job learning, expect long hours but also rewarding. Good work life balance depending on your direct manager and their work expectations
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Insights into L'Oréal

Based on 48 survey responses
What people like
  • Ability to learn new things
  • Clear sense of purpose
  • Ability to meet personal goals

Great place to learn

Bad culture, bad management, no work life balance. But great people and good place to learn. Exposed to big brands with lots of budget to activate plans.
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Great company

Excellent area managers, great products and launches amazing. Hours ok for retail and paperwork very informative of results. A lot of exciting changes to company and staff shop excellent.
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great platform to learn and progress

working with Loreal has been a great experience. they really invest their time in training and supporting their employees to do better at what they do on frequent basis. i have learnt so much working with loreal and would recommend anyone to do so. great company to work with.


free training for your personal development


i cant think of any!
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Fun Place to work

Simple retail tasks and KPI's need to be hit every day
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Work job ever

Ysl was one of the worst jobs I have ever done, being made a manager was a dream but it turned out to be a nightmare. I had no respect given to me and got bullied by a staff member and the store I worked in.




List too long
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Very good pay, was very happy working in a small team, everyone was always

Very good pay, was very happy working in a small team, everyone was always supportive in every aspect of the job. The job was amazing I absolutely loved it


Long breaks, great training and lot of freebies


Long hours but enjoyable.
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Most awful workplace ever

Do not work here you are not appreciated for any work you do and have no support or help. Expecting you to be working even when you are off and get blamed for sales when off on holiday


Free make up


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Can be a fun place to work!

It can be very fun place to work. But the pay is rubbish!! Everyone is on different rates per hour so it doesn’t matter if your and manager or a part timer you could be on the same hourly rate depending on if you negotiated a decent rate! The higher management is good but I definitely feel like they have favourited certain people in the region!
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job security

they hate to fire people and embrace mistakes so be prepared to work alongside some questionable characters but also your own mistakes can be learned from within this environment.


brand discounts/gratis, no uniform, flexible working hours


no development, give everything get nothing
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poor pay, boring , high pressure , low team moral , free products being the only pro. c omission based on targets but targets unachieveable . pressure and no social life with a very poor wage
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Good Workplace

good place to work but hours have been cut and now i need more hours, friendly staff, clean environment, flexible, really enjoy my job, management are very friendly
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Fantastic place to work with plenty of opportunities

Absolutely excellent place to work - this place has helped me build my confidence and skills so much. Whilst the days may be busy, you are surrounded by a network of helpful and friendly people. There are many benefits and opportunities here, there is always a chance to progress your career even more.
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great experience, terrible hours

Had an amazing experience and lots of responsibilities. Hours were largely in excess due to workload. Nevertheless great leanings and opportunities. Iconic brands and interesting projects.
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Little flexibility from company but employee expected to be fully flexible and make changes to work reschedule and days off without notice. The Job itself is great but not very well managed and organised, I have come to realise that this is to be expected in retail.
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Flexible workplace

Focus on flexible working. Good benefits. Nice people. Long hours often expected across all functions. Hammersmith office slightly outdated...........
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trending work environment

edgy brand with a classic background, beautiful products and iconic fragrances. fell pat of something when working for them and great training and product knowledge
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A nightmare

The service is nothing but a salty step by step script you're meant to follow not to loose points with the dreaded Mystery Shopper, it must start with "Welcome to Kiehl's" and nothing but "Welcome to Kiehl's"! After more scripted lines you'll must be sitting down with customers and performing a gimmicky "consultation" using paper pads, whatever those are, that culminates into the recommendation of the "iconic" items you're meant to sell to everyone regardless of their needs and the questions you just asked them. A lot of theatre and acting involved, quite simple actually, but not so easy as it gets repetitive and feels fake. Now add a lot of pressure for hitting targets and get customers details, rinse and repeat. Managers will promote their friends who hire their friends and you'll may find yourself surrounded by colleagues who are related and or flat mates. It pays better than Bobby Brown, but I wouldn't go back.


If you're friends with someone there


It's dreadful
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Its ok

good for a pit stop, but if your seeking an advanced career avoid as they employ their friends rather than based on competency. DAYS DRAG ON,long hours no discount the list is endless


Loreal shop


Its retail, Nothing great about it
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Safe job, salary not great, impersonal

Safe job, big company. Open minded company that gives you ownership. Not great salary or benefits and impersonal relationships. Fair and professional hiring process.
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Overall rating

Based on 4,447 reviews

Ratings by category

3.7 out of 5 stars for Work/Life Balance
3.9 out of 5 stars for Salary/Benefits
3.6 out of 5 stars for Job security/advancement
3.6 out of 5 stars for Management
3.9 out of 5 stars for Culture

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