Lancôme Employee Reviews

Loved working at lancome within Southport branch, the girls you work with make your day. While the job itself is interesting and exciting. Good training and great benefits

Was this review helpful?

Great company, bad management

Skincare Specialist (Current Employee) - Liverpool, Merseyside - 2 August 2023

The company and the products are lovely but the management I've experienced here is horrendous and I have no idea how it's not been caught. I feel like no one wants to be here and people don't care about the customer experience.

Was this review helpful?

Insights into Lancôme

Based on 5 survey responses

What people like

Sense of belonging
Feeling of personal appreciation
Supportive environment

Too much pressure for a low salary

Sales Assistant (Former Employee) - London, Greater London - 22 March 2023

Area manager is not very supportive and you’re under constant pressure Strict department manager Good training Lack of opportunities Amazing products and incentives

Was this review helpful?

Great place to work

Counter manager (Former Employee) - Gateshead - 6 November 2022

Amazing area manager very supportive and encouraging Beautiful products Supportive department manager Good training Lots of opportunities Support to do events and to have your own ideas

Was this review helpful?

Loved the brand not the pay

Counter manager (Former Employee) - Harrogate - 21 September 2022

Pay was absolutely disgraceful I got less as a manager working here than I did as a normal specialist at clarins. I loved the brand but you was left a lot to do yourself

Was this review helpful?

Rate your recent company

Share your experience to help others

Stressful but also enjoyable

Business Manager (Former Employee) - Coventry - 22 March 2022

Working for Lancome was great but it was the management and salary that pushed me to leave. It's a shame as I loved working for them initially but when I was given a new area manager, i started to hate my job because she was so horrible to me. The salary was so low at 14,500 a year with only 1% commission in a quiet store. I loved my customers and the job itself but the company asked for too much when the salary was so low. I do miss it and the benefits were great (discount on products and free products) but long term it just wasn't feasible.

Pros

Free product's, great customer relationships

Cons

Being treated awful by area managers and made to feel like you're nothing.

Was this review helpful?

Reasonable place to work

Sales Assistant (Former Employee) - Manchester, Greater Manchester - 9 January 2022

Friendly staff, engaging and easy to interact with customers. A nice environment can be stressful when needed but mostly when sales need to be reached.

Was this review helpful?

Great benefits and training at Lancome

Account Manager (Current Employee) - London, Greater London - 2 February 2021

Lancome is a great company to work for as they offer training and support from the start of employment. They also offer awards, gifts and commission in addition to wages.

Pros

Free products and amazing staff discounts.

Cons

No pay rise. Low hourly pay.

Was this review helpful?

Great place to work

Account Manager (Current Employee) - Bristol City Centre, Bristol - 9 December 2020

Excellent place to work, great management support. L’Oréal as a whole is an excellent brand to work for, great benefits. Frequent training for the job provided

Pros

Discount

Was this review helpful?

Lancôme is not just a brand but is more like a family business.

Account Manager (Former Employee) - Leicester - 26 September 2020

One of the best company that i have ever worked for. L'ORÉAL (Lancôme) is a great company to work for, we are not just employees in there but we are more like family.I would not have left if it wasn't for cov19 that I was made redundant.But this is not a goodbye from me.UNTIL WE MEET AGAIN! 😊

Was this review helpful?

fun

Business Manager (Former Employee) - London, Greater London - 24 February 2020

nice people to work with. Good training and not pressured environment.Incentives are good and opportunities to win extra commission and product. Yearly conference is fun.

Was this review helpful?

Fun and exciting

Beauty Advisor (Former Employee) - Bath - 4 November 2019

Great place to work, lovely people and fab training. Products are fab too. Support and guidance always given if needed and great opportunities for growth.

Was this review helpful?

Fun workplace

Sales Assistant (Current Employee) - Birmingham - 29 October 2019

Good company even during the current change in retail. Discount and commission bonus structure is great when hitting it, the harder you work the more you’re rewarded.

Pros

Discounted products

Cons

Low basic pay

Was this review helpful?

Temporary Job

Counter Manager (Former Employee) - Debenhams Haverfordwest - 10 October 2019

I did some agency work for Lancôme within a Debenhams store in Christmas 2018 for about 4 days. I covered the makeup counter within Debenhams when cover was needed. At the time I was a Debenhams employee, and was offered the opportunity to work for Lancôme for a few days. I really enjoyed being unsupervised and choosing when I could go on lunch etc. I had sales targets to hit each day and was given instructions from the counter manager each morning informing me of how many sales I had to make that day. It was easy to make the sales each day as Lancôme has such a high reputation, sometimes I didn't even have to come up with a sales pitch to the customers to make the sale. I enjoyed my short time here and would have loved to work for this company full time. The pay was a lot higher per hour than my hourly rate at Debenhams itself so it really was an excellent opportunity to me and I am grateful I got to experience this.

Pros

Really enjoyable- products are wonderful and easy to sell

Cons

Wish I could have had an opportunity to work here full time.

Was this review helpful?

Amazing fun company

Account Manager/Sales (Former Employee) - Stockport - 20 June 2019

Trained to a very high standard treated fairly always looked after and all management are approachable trustworthy and reliable I worked for Lancome for 10yrs till I was made redundant due to the store I was in not Lancome ad a company if their was a role suitable for me and my little family I would be straight back to them who knows what the future holds

Pros

Excellent commision, training, freebies, roadshows, trio of life times

Cons

Retail hours so wknds bank hols long hours

Was this review helpful?

great progression

Counter Manager (Former Employee) - Basildon, Essex - 25 February 2019

If you are willing to work hard you can go very far with Lancome and comission is amazing if you hit targets. Sometimes it can get lonely because a lot of the time you're left to do your own thing but in a way it's a good thing too.

Was this review helpful?

Fantastic company

Account Manager (Current Employee) - Staffordshire - 15 September 2018

I genuinely cannot say anything but positive things about Lancôme. They are a very supportive company to work for. Great products, excellent training and incentive's. Excellent area manager always there for when needed with advice, answers to queries and ways in which to grow your business. cant recommend enough!

Was this review helpful?

A good company to work for

Business Manager/ Account manager (Former Employee) - Birmingham - 23 May 2018

Enjoyable job, a good company who send you on very good training. worked weekends but comes as part of the job type. Supportive management Good perks like commission and allocation

Was this review helpful?

Luxurious

Beauty/ Fragrance Consultant (Huddersfield 'Boots' (Former Employee) - Wakefield - 4 September 2017

Luxurious brand to work for with prestige. The products are high end and of high quality making it a prestigious brand to work for. Absolutely love the products.

Was this review helpful?

Fun and rewarding job but with challenges

Business Manager (Former Employee) - Canterbury, Kent - 16 March 2017

My day to day would vary greatly depending on customer footfall and whether not any visual merchandising/paperwork needed to be done. Management worked on an area basis so this made problems solving difficult. Best part of the job was the staff shop and discount

Was this review helpful?

Responsible work place and fun work place

Customer assistant (Former Employee) - Birmingham, West Midlands - 13 March 2017

Overall it was a lovely place to work for and I really enjoyed working there. Team was really helpful and friendly. I had to work on my own for my counter but I think I done good it made me more confident.

Was this review helpful?