Lancashire County Council Employee Reviews

Really enjoy being a library assistant. The work is varied, the other staff great to work with and it's satisfying helping customers.I enjoy the variety of also covering at other libraries, all the people I meet there are equally pleasant.

Pros

Access to lots of books

Cons

Not found any

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Good manager and flexible holiday

Cleaner Operative (Current Employee) - Burnley, Lancashire - 1 June 2023

Can't complain with much really, sometimes poor communication with upper management when required, didn't deal very well with greivance, however line manager and her support team have always been there when required and thorough with information.Loved working for LCC over the years.

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Insights into Lancashire County Council

Based on 138 survey responses

What people like

Time and location flexibility
Feeling of personal appreciation
Clear sense of purpose

Poor management

Family Support Worker (Former Employee) - East Lancashire - 26 May 2023

Felt unappreciated by uncaring managers. Too high workloads. LCC has a lot of unhappy employees due to higher managers unrealistic expectations. Managers inconsistent change the goal posts constantly.

Pros

Can work from home

Cons

Too high case loads

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Horrible place

Senior Care Assistant (Current Employee) - Preston, Lancashire - 15 May 2023

Horrible company to work for management are shocking pay is shocking so so understaffed it makes you physically ill taking on so much work load say they’re hiring never do

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Rewarding

Care Assistant (Current Employee) - Lancaster, Lancashire - 9 May 2023

The job involves the care of residents who live with dementia. All aspects of care including personal care is required.I find the job rewarding but can be stressful if short staffed.

Pros

Friendly and supportive colleagues

Cons

Short staffed

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poor developtment

Ceremonies Officer (Current Employee) - Chorley - 16 April 2023

worked for the council for over one and half years, supported all the departments and colleges. however a very closed department. do not promote within. only if your face fits.

Pros

paid on time

Cons

do not promote within

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Rewarding,fun,sence of achievment, making a difference .

Social Care Worker (Current Employee) - England - 16 April 2023

Professional, person centred,for people using the service and employees,approachable and understanding,only let down for myself as an employe is the new Oracle Fusion when it is eventually up and running after a lengthy progress I hope everyone who uses it can use it for the purpose it is installed for because at the moment it is an ongoing stress to new employees ,employees just can't afford to wait to be able to use the system ,eventually good staff with great potentiL will quit the job ,due to not being paid or be able to do online madatory training ,this is a shame because working for Lancashire County Council is and should be a real privilege 👍

Pros

To work with and support amazing people

Cons

ORACLe FUSion system is a big let down

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Stifling and no room for innovative thinking

Not one of the in crowd (Former Employee) - Preston, Lancashire - 11 April 2023

Staid unimaginative culture. Obsessed with process and unable to think in any depth to meet the challenges the organisation faces going forward. A place for bureaucratic compliance if you want to be successful

Pros

Flexible working

Cons

Very unimaginative management unable to take on new ideas

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Best company!!

Business Support Officer (Current Employee) - Pendle - 11 April 2023

It is one of the best companies I have worked for. They have great work ethic. Management is fantastic always there to support you. Fast paced, friendly and supportive work place. Great hours and benefits.

Pros

9-5 Friendly managers Remote work

Cons

None

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Work for councils that you can progress in

Customer Service Officer (Former Employee) - Accrington - 9 April 2023

Awful experience working there. The job role is very mundane and repetitive. Your not given the option of working in Multi-Skilled or Social Care they just plonk you wherever they think is best. Your not allowed to leave the premises on your breaks. There is no career progression unless you know the right people (as it is typical in some work environments - not what you know but who you know) and your also told off if your seen sharing a laugh with co-workers. If you wish to work at lancashire council then I would highly recommend you apply to work at the preston office because its a much better environment and there is genuine career progression there.

Pros

You get to learn about the different departments at the council you could apply for

Cons

Poor environment, mundane work, no career progression and extremely repetitive

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Jobs at Lancashire County Council

Good experience

Welfare Assistant (Former Employee) - Morecambe, Lancashire - 28 March 2023

A generally good experience. Left due to needing more hours but enjoyed my time at the school in which I worked. Would recommend if wanting to progress career in childcare.

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Poor Management

Business Support Officer (Former Employee) - Preston, Lancashire - 28 March 2023

Looking back, I thought I had a good job and was receiving appropriate support, but now I realise just how toxic things were.A typical day at work - Sitting in front of your computer 9 - 5, Monday to Friday, doing the same tasks. Manager constantly on your back, when you're trying to do your job and hit your targets.What you learned - Even though changes were being made, they weren't to benefit employees. Made me realise that working for LCC has changed tremendously over the years, and there's really no room for progression. Management also only cared about numbers and hitting targets.Management - Definitely a fear of culture. On one hand they expect you to get on with your job, but on the other hand, you're being micromanaged, and get told off for using your own initiative. Not allowed to ask for a pay rise, or give any negative feedback without management getting angry and condescending. Constant nitpicking and being blamed.Workplace culture - I generally got on with my colleagues, but due to toxic management, there was a lot of blaming going on. There was also a bit of a clique, which was more noticable in service meetings.The hardest part of the job - Constantly walking on eggshells, being micromanaged, trying to meet unrealistic targets.the most enjoyable part of the job - The colleagues I got on with, where we were able to vent out our frustrations to each other, as we were all in the same boat.

Pros

Annual leave, pension, sick leave

Cons

Toxic management

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Good place to be involved with, lots of options, training

Cook/Kitchen Assistant (Former Employee) - Windermere, Cumbria - 27 March 2023

Training, good experience, lots of help when needed. School lunches term time only in Pendle/Lancashire. Wages relevant to this area. Relocation to Windermere. Wages not .... Full time shifts !

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Not enough hours given to do job well

Kitchen Assistant (Current Employee) - Rawtenstall, Lancashire - 22 March 2023

Enjoy the job but they do not give you enough hours to do the job correctly. All about getting the job done but no support for employees if and when they have out of work problems

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Good but challenging

Head of Home (Former Employee) - Preston - 7 March 2023

Manager I was given free reign to adapt and change service delivery where needed. Unfortunately I was medically retired in 1999 I'm sure the fundamentals of the organisation have moved with the times.I am proud to have been there to implement change I'm sure you'll find this too .Good luck , if it looks appealing go for it.

Pros

Free to implement change

Cons

2 years+ to see full achievement. Staff in post before my appointment were scared or resented change

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Good fast paced working environment.

Assessing Fostering Social Worker (Former Employee) - Preston, ID - 27 February 2023

I learnt a lot during my time at Lancashire and improved my assessment and interviewing skills. My written skills also improved as you are writing a high number of complex reports within tight deadlines.

Pros

Lovely office, good management and great opportunity to learn.

Cons

Long working hours, need to meet tight deadlines.

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Overworked and underpaid

Family Support Worker (Former Employee) - Lancashire - 19 February 2023

Kicked out the door despite being good at the job and saying if they could keep me they would! LCC is so political and are looking for yes people who will sacrifice their own children to put other peoples children first! Contradictive teaching methods, rubbish training and your just a number.

Pros

Colleagues, autonomy of workload

Cons

Everything else

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Fun workplace

Unit Catering Manager (Current Employee) - Lancaster, Lancashire - 7 February 2023

Great place to work with a very friendly team delivering a great service , the hours and term time work great for me around my children and home life

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Fun times at work

School patrol officer (Current Employee) - Preston - 25 January 2023

Nice quiet job in a busy road helping old people and children across the street at busy times of the day Monday to Friday mornings and afternoons only.

Pros

Uniform free and training

Cons

None so far/must have own transport

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Lovely people to work with

General Assistant (Current Employee) - Blackpool - 3 January 2023

Always short staffed but good atmosphere in kitchen .Holidays are good but not allowed to go in term time unless you are a favourite ,I'm leaving in May as I'm not allowed my holidays in June no concessions, but other people in my kitchen have been given time off.LCC can't get people to work 2hours a day and our kitchen hasn't been fully staffed for 5 years so for the sake of 5 days off you would think they would allow it.

Pros

Holidays

Cons

Always short staffed

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Covid worker

Care Assistant (Night Shift) (Former Employee) - Lancashire - 28 December 2022

I had very little contact with LCC as I was sent to work at a local care home and dealt with the staff there. Can't really comment on LCC but the limited contact I did have with them was positive.

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