Lancashire County Council Employee Reviews for Business Support

There are some good people in this organization including my immediate managers. However the levels of bureaucracy and ridiculous rules makes it a frustrating place to work in, plus the pay isn't nearly enough for what you actually do.

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it was just okay

Business Support Officer (Former Employee) - Preston, Lancashire - 5 July 2023

theywere average nothing special, good holidays, good job security, managers are senior straff are a bit annoying buit, otherwise okay, poor pay though overall

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Jobs at Lancashire County Council

Business Support positions

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Business Support Officer

Lancashire

10 days ago

Business Support Officer

Preston

3 days ago

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Preston

4 days ago

Business Support Officer

Preston

5 days ago

SCHOOL BUSINESS SUPPORT OFFICER

Carnforth

3 days ago

Best company!!

Business Support Officer (Current Employee) - Pendle - 11 April 2023

It is one of the best companies I have worked for. They have great work ethic. Management is fantastic always there to support you. Fast paced, friendly and supportive work place. Great hours and benefits.

Pros

9-5 Friendly managers Remote work

Cons

None

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Poor Management

Business Support Officer (Former Employee) - Preston, Lancashire - 28 March 2023

Looking back, I thought I had a good job and was receiving appropriate support, but now I realise just how toxic things were.A typical day at work - Sitting in front of your computer 9 - 5, Monday to Friday, doing the same tasks. Manager constantly on your back, when you're trying to do your job and hit your targets.What you learned - Even though changes were being made, they weren't to benefit employees. Made me realise that working for LCC has changed tremendously over the years, and there's really no room for progression. Management also only cared about numbers and hitting targets.Management - Definitely a fear of culture. On one hand they expect you to get on with your job, but on the other hand, you're being micromanaged, and get told off for using your own initiative. Not allowed to ask for a pay rise, or give any negative feedback without management getting angry and condescending. Constant nitpicking and being blamed.Workplace culture - I generally got on with my colleagues, but due to toxic management, there was a lot of blaming going on. There was also a bit of a clique, which was more noticable in service meetings.The hardest part of the job - Constantly walking on eggshells, being micromanaged, trying to meet unrealistic targets.the most enjoyable part of the job - The colleagues I got on with, where we were able to vent out our frustrations to each other, as we were all in the same boat.

Pros

Annual leave, pension, sick leave

Cons

Toxic management

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Fairly flexible for families

Business Support Officer (Current Employee) - Preston City Centre, Lancashire - 15 November 2022

Lancashire County council can be fairly flexible with families, it’s the best job I ever had and everyone becomes like a family in your team. Can be stressful at times but this job challenges you and taught me that I’m capable of much more than I knew was possible. They listen to members of the team a majority of the time and take on advice and ideas. This job gave me confidence.

Pros

Hybrid working

Cons

Parking an issue and public transport unreliable

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Insights into Lancashire County Council

Based on 160 survey responses

What people like

Time and location flexibility
Feeling of personal appreciation
Clear sense of purpose

Great if you don’t plan to progress

Business Support Officer (Current Employee) - BSO - 26 February 2022

The role I hold within the organisation is very uninspiring and monotonous. However, this may not be the worst thing if you just want a job where you clock in at 9 and leave at 5 and have no interest in advancement. Your evenings and weekends are 100% your own. The culture is welcoming and, on the whole, inclusive. Job security is definitely a pro, however, this can also be taken advantage of in terms of employees slacking due to a relaxed attitude and no fear of being sacked. Though I do appreciate this could be said about much of the public sector.

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Job secruity but not great pay

Business Support Officer (Current Employee) - Blackburn, Lancashire - 2 December 2021

Working for LCC is a safe option, you get job security if you do your job well. The job is fast paced which is good but for what you do the pay isn't great. Higher management are not great, more staff are needed for the amount of work but they are slow to recruit and would rather just make the existing staff work to the bone. Colleagues are lovely and supportive and supervisors are mostly supportive, but they are also under pressure too.

Pros

Supportive and job security

Cons

Low pay and high workload

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Very rewarding job

Business Support Officer (Current Employee) - Preston City Centre, Lancashire - 11 June 2020

Always interesting, always possibilities of progression, fair treatment. Understanding and compassionate. They try and support their staff to the best of their ability. I love it there.

Pros

Career progression, good salary, flexibility.

Cons

Can get very warm in that building

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Excellent place to further career

Business Support Officer (Former Employee) - Haslingden - 27 September 2019

Working for LCC was a wonderful experience, gaining lots of experience through training and good support mechanisms. Worked with a great team and managers as well as other teams within LCC.

Pros

Good support

Cons

None

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Bad experience

Delivery/Business Support (Current Employee) - Burnley, Lancashire - 15 September 2019

Little job security, not many opportunities for development. Only the favourite few will progress. Poor management and very boss driven. Benefits in terms of holiday/sick/salary are good

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Culture was OK but little task variety.Well supported by management

Business Support Officer (Former Employee) - Burnley/Clitheroe - 16 August 2019

The learning was very comprehensive albeit chiefly via online modules.That became a bit tedious despite a degree of interactivity.Overall it was an enjoyable environment in which to work and my colleagues were very supportive.

Pros

A degree of flexibility re: working hours

Cons

Not terribly creative/receptive to new ideas.

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good salary

Business Support Officer (Former Employee) - Burnley, Lancashire - 18 June 2019

enjoyed working here and environment. lovely people and easy location to get too work. lots of food establishments near by and very flexible. would recommend.

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Proactive and forward thinking work place.

Business Support Officer (Current Employee) - Preston City Centre, Lancashire - 8 May 2019

Great culture and ethos. Excellent management and personal development opportunities.Excellent team to work with. Great Facilities Historic location.

Pros

Flexible working. Great Facilties

Cons

Vast workforce.

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Not enjoyable

Business Support Officer (Former Employee) - Fleetwood - 26 February 2019

Good company shame about management and staff. Some of the staff rude and not at all friendly or welcoming. The job its self is fine just a shame management and staff let it down.

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Good company to work for

Business Support Officer (Current Employee) - Chorley - 11 August 2018

Productive and supportive company to work for. Good management and good salary. Always able to support and help their employees with anything. Good range of training available.

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Not brilliant - but may have been where I worked

Business Support Officer (Former Employee) - Preston - 2 August 2017

In the beginning it was good, but the pay wasn't brilliant, employee benefits weren't brilliant either. My last manager was a qualified primary school teacher which often showed. The head of service was incompetent, and later wasn't successful when interviewing for her job and the grade below!! Too many restructures and relocation. But it may have just been the department I worked in.

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Good Employer

Business Support Officer (Former Employee) - Preston - 12 July 2017

Flexible working hours. Good variety of jobs and experiences. Difficult times at the moment due to funding issues - many reviews to team and directorates over the last few years. However still remains a good employer with the possibility of advancement.

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Productive and fun workplace

Business Support Officer (Former Employee) - Chorley - 14 October 2016

A great place to work. Flexible working hours and friendly, fair working environment. Challenging with the ongoing budget cuts affecting workload and staff, but great for new challenges, opportunities and professional development.

Pros

Flexi-time

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Challenging environment with great Co-workers

Business Support Officer (Current Employee) - Preston - 24 August 2016

Always challenges to be tackled and overcome Learned to multi task Always new people to work with Great co-workers Demanding workload completed with a sense of pride and achievement Sometimes none or very short deadlines given - but always met

Pros

Great location to work in

Cons

A lot of restructures

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Loved the work

Business Support Officer (Former Employee) - Accrington - 16 March 2016

I enjoyed the kind of work involved. it was very demanding and different everyday. I dealt with police referrals regarding abused children.

Pros

Cons

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Overall fantastic place to work

Apprentice Business Support Officer (Former Employee) - Preston - 3 January 2016

Overall great place to work, good pension scheme, many benefits such as staff discounts at a number of locations. I thoroughly enjoyed my time as an apprentice and my manager was fantastic. The only downside at the moment is that due to the budget cuts there is no job security or progression opportunities.