Customer Service Advisor in Newcastle upon Tyne, Tyne and Wear
This is a small contact centre which has a great working environment.The downfall is that you cannot progress after a specialist role Development opportunities are there but you are always telephone based
Reward Administrator in Leeds, West Yorkshire
Excellent place to work
I've been working at LBS for coming up to a year and it's definitely my favourite place that I've worked. Every colleague is incredibly friendly and all managers/senior leaders are approachable. All colleagues live by the values and it really shows.There's lots of channels for progression and to also move across the company into different departments through internal roles/secondments. The Society has adapted well to colleagues working from home too.Overall, an excellent place to work with a great culture and great people.
Business Manager in Leeds
You only truly discover what an organisation is like when you live it day to day. LBS has a fairly old fashioned family orientated culture, akin to parent and child, very hierarchical. Change is slow and painful. Not for those who aren't patient or want to implement change quickly.
Customer Service Advisor in Birmingham, West Midlands
Great job to get your foot in the door!
Culture is fantastic, senior management are great, senior leadership are brilliant. The job is interesting and most days you are dealing with something different. The company are accommodating, and do what they can (within reason) to help colleagues. The pay for a customer service assistant is poor for the amount you have to know, and learn, and the skills required for questioning correctly - however, this is across the board not just for LBS. Plenty of opportunities if you're willing to travel and put the effort in! However, you have to be lucky to get an opportunity to progress in your own branch.
Branch Manager in Leeds, West Yorkshire
Don’t do it Wolf in sheep’s clothing
An awful place to work if your face doesn’t fit or you are friends with senior management. The salary is a joke as are the hours and so called benefits. It is truly the worst place I have ever worked. Wolf in sheep’s clothing