2.9 out of 5 stars.
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LEONARDO HOTELS Employee Reviews

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United Kingdom12 reviews

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2.9Work-life balance

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Awful company avoid

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The most useful review selected by Indeed
No structure No perks Management are shocking Staff turn around is abysmal Work load is more than let on to beI left my other job for this “Better opportunity” and I’m so disappointed in how staff are treated. What a shocking company to work for.
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Don’t apply for this job

If the managers don’t like you, they will try to get you fire. They overwork you and don’t appreciate your time. Managers spent most of the time in back chilling and not doing any work also it’s a waste of time to report any incidents to the front office managers because it won’t solve anything.
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Based on 8 survey responses
What people like
  • Ability to meet personal goals
Areas for improvement
  • Support from manager
  • Sense of belonging
  • Inclusive work environment

Team work

Nice place to work busy and stressful.Require a knowledge and experience about the role. The team requires training and experience on the day to day basis job .


Yes free lunch


Long hours
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Horrible management

Management is unprofessional. Before i started, i was told what my workload for a day would be however when i started it was much more than what was stated previously at my interview. The workload makes the day stressful as you’re worrying about finishing on time. There was also a lot of favouritism


decent pay - no overtime


Long hours, unprofessional management
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Stay away from this company

Bad place to work and get paid minimum wage for a day of stress Stree as nobody know what going on day to day Mangers have no idea.Kitchen is a mess and amount of flys in kitchen and restaurants is unbelievable Stay away


Bad pay
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Decent workplace

Sometimes extremely busy and sometimes very quiet. Fair management and nice place to work. Variety of shifts - if you prefer mornings you can join Breakfast team. If you’re evening person you can be bar staff with finishing fairly soon every day around midnight. Not a massive tips or service charge but not that much work during the day. Free meals on the shift and basically always during the day you can eat some food from conferences or events. Decent place to work!
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Stay away for this company

Bad management. they put on more work on you and always give false promises and if you want to better yourself they will make you feel sh**t about it and make work life hard for you Jobs below management are great




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Avoid at all costs.....

Hopeless with a big turnaround of staff.... In all departments... No interest nor connection in any way....!! Staff more is very low and all major hotel departments are over whelmingly under staffed....!!


Free lunches and dinners.


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Under paid charged work hours

When I started wark I said the time and days I could work . They told me I could work to this then messed me around!!I was Employed as a painter and decorator then was ask to do Maintenance wich I ended up Injuring my back there was no help from the Company and had to leave!No a good place to work


Free lunch


Don't help u
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Ambiente muy bueno

Muy buen ambiente laboral,flexibles,compresión de parte de los directivos,posibilidades de crecer.
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Good hotel

Really good hotel to work learn and grow. As a starter the company allows u to develop your skills and be a better employee. It's a great company. ........
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Official response from LEONARDO HOTELS

3 March 2020
Dear colleague,thank you so much for your great feedback. We're happy to have you in our team and looking forward to a great future with you. Have a great week. Kind regardsMike SchröterTalent Acquisition Specialist Central Europe

Good place to work

This company is great for experience but not much else, not place to grow. isn't really a place you could stay long haul. inflexible working hours and very stressful at times! over time is never paid. don't look for advancement. can never take your full entitled break with out feeling guilty that its under staffed and your the one to blame most of the time. free on duty meals, free uniform, nice enough employees apart from that great!


free on shift meals from a small list, uniform


heat, breaks, repetitive work
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Overall rating

Based on 45 reviews

Ratings by category

2.9 out of 5 stars for Work/Life Balance
2.2 out of 5 stars for Salary/Benefits
2.5 out of 5 stars for Job security/advancement
2.4 out of 5 stars for Management
2.6 out of 5 stars for Culture


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