Libertatem Healthcare Group Employee Reviews

I worked for Libertatem for nearly 2 years. The management are excellent. My colleagues on the whole were hard working, knowledgeable and empathetic. The shifts were long but on the whole very enjoyable. Even got to do some gardening and growing fruits and veg with the client at his home. In my experience, if you do a good job then Libertatem will look after you!

Pros

Was a member in a brilliant team. Good pay.

Cons

None come to mind.

Was this review helpful?

Avoid!

Support Worker (Former Employee) - Rugby, Warwickshire - 23 February 2023

Absolutely disgraceful company to work for!Management treat their “favourites” to the best days on the rota whilst everyone else is given back to back weekends and bank hols with no pay enhancements.Management don’t reply to emails or calls for weeks once you’re in the role.Pre-existing annual leave is honoured in the interview then they change their minds once you’re in position and say it’s “YOUR responsibility to cover your leave, not ours!”.Pay was also incorrect. Standard of training was very poor and unpaid!

Pros

None

Cons

All of it!

Was this review helpful?

Insights into Libertatem Healthcare Group

Based on 14 survey responses

What people like

Ability to learn new things
General feeling of work happiness
Fair pay for job

Areas for improvement

Support from manager
Trust in colleagues
Sense of belonging

Good wage but work is very sporadic

Support Worker (Former Employee) - Birmingham - 21 February 2023

Work was good but they never listened to clients which resulted in clients pulling out of contracts and getting care from other company. This happened 3 times, I would settle in a package and they would pull out of their contract.. I then realised the problem was with the office and left and joined NHS. Less money but more stability

Pros

Good pay

Cons

Packages don’t last long

Was this review helpful?

Unsupportive, unreliable, and unresponsive to messages or emails

Personal Care Assistant (Former Employee) - Wiltshire - 6 November 2022

Don't expect to join and your job be safe, it isn't. They do not worry about you or offer you support. They lie and fabricate truths amounst other things to suit them Communication is terrible and they only contact you if they want something. The only good thing about this company is the money. But that is where it stops. Avoid like the plague.

Was this review helpful?

Fast growing company with staff wellbeing at its heart

Personal assistant, Care package manager (Former Employee) - Billingham - 24 April 2022

Work for them for a year and found the management very supportive. Working in complex care can be challenging but rewarding. Only negative is its weekly pay and some of the systems are weird but easy to follow. Online training is very good and regular supervision helps to feel supported.

Was this review helpful?

Rate your recent company

Share your experience to help others

Excellent company to work for!

Brain Injury Support Worker (Current Employee) - Aylesbury, Buckinghamshire - 1 April 2022

I highly recommend Libertatem Healthcare to anyone! Its an amazing company who gives you opportunity to learn new skills and be supported at the same time from ops team and clinical team. Although its a national company - everyone is just a phone call away. Good pay also! I have worked here for good few years now and comparing my previous companies...shame I havent joined Libertatem Healthcare earlier.Office staff are polite and supportive. I highly recommend this company!

Was this review helpful?

It’s a good company to work for! Flexible hours, very supportive management.

Support Worker (Current Employee) - Manchester, Greater Manchester - 29 January 2022

Like I’ve mentioned above, it’s a good company to work for. Support workers are well looked after, all though it’s 0h contract you do get secure shifts. Very supportive management, amazing team!!!

Was this review helpful?

Flexible and supportive work environment that keeps me busy and engaged.

Care Coordinator (Current Employee) - Wokingham, Berkshire - 28 January 2022

I thoroughly enjoy my job at Libertatem Healthcare. The people I work with are great, the work is interesting and the management team is supportive.

Was this review helpful?

I joined Libertatem in Sept and have thoroughly enjoyed working here.

Care Coordinator (Current Employee) - Wokingham, Berkshire - 28 January 2022

I joined Libertatem in Sept and have thoroughly enjoyed working here. Management are really supportive, the office team have been really welcoming and the support workers are amazing in providing a high standard of care to all clients.

Pros

- flexible hours - supportive management - good benefits in the company

Was this review helpful?

avoid

Support Worker (Former Employee) - Wokingham, Berkshire - 10 December 2021

just a mess, plenty of requirements, plenty mandatory trainings, and they lose track of what was said. the job is dangerous, you may get hurt very easily by aggressive clients, its underpaid.

Pros

none

Cons

long hours, demanding job, dangerous/high risk of injury, dont worth of it

Was this review helpful?

Jobs at Libertatem Healthcare Group

See more jobs

Brain injury support worker *bank* (DG) £307-£346 per shift

Basildon

3 days ago

Children's cerebral palsy support worker **Nights ** (EW/BR)

Bristol

3 days ago

Brain Injury Support worker (DG/G) £180 - £192 per day

Rotherham

3 days ago

Female spinal injury support worker *£176.70-£191.52 (JR/KP)

Middlesbrough

3 days ago

Brain Injury Support Worker £180-£192 per day (JR)

Oxford

3 days ago

Productive and very comfortable place to work

Support Worker (Current Employee) - Stevenage - 26 November 2021

Honestly Libertatem Healthcare group is one of the best companies I have ever worked with. The management are very responsive to any queries you may have, they do their best to support you, as well as try to accommodate for you depending on your situation.

Pros

Weekly pay, hourly rate, supportive management

Cons

None to note

Was this review helpful?

Great company to work for

Brain Injury Support Worker (Current Employee) - Birmingham, West Midlands - 26 November 2021

I work for Libertatem Healthcare nearly for 3 years and I can't be more happier than I am now. Managers are supportive and salary is great. I've been matched to my client to make sure I am happy in my work environment. Training is provided, apart from office team - there is always support from the nurses. There is always a chance to grow within the company. Highly recommend this company!

Pros

Long shifts

Cons

None

Was this review helpful?

Very poor organisation

Support worker (Former Employee) - Uk - 10 November 2021

It was a simple role, Libertatum were there to manage staff and do the rota. They messed everything up. Communication is appalling. No support at all. Avoid like the plague

Pros

Nothing

Cons

Rubbish at organising

Was this review helpful?

Great Job that challenges me everyday!

Complex Care Support Worker (Current Employee) - Middlesbrough, North Yorkshire - 2 November 2021

Great role which challenges me daily. Most rewarding thing is seeing the change in my clients as the weeks go by. Never easy but VERY rewarding. Weekly pay is a huge benefit. Management always help me out should i need it. Joined here as a temporary job...I've been here for 2 years now!

Pros

Weekly Pay

Was this review helpful?

Do not work for this company

Support Worker (Former Employee) - Ash Vale - 2 May 2021

Terrible company to work for they just fire you for no reason, i got covid and was let go plus management never return your calls didnt get paid properly

Pros

Great clients

Cons

Terrible management

Was this review helpful?

Mmm not sure yet

Support Worker (Current Employee) - West Yorkshire - 5 April 2021

Started off to be a good start then after 4 weeks just went down hill never walked out of a placement in my life was so upsetting, This as really affected my confidence but life still goes on you don't get much sleep through the night when doing a 24 hour shift management I thought was good until a telephone conversation I had

Pros

Money good

Cons

No food allowance, only get paid mileage over 60 miles long days

Was this review helpful?

Great company to work for

Support Worker (Current Employee) - Walsall, West Midlands - 19 February 2021

Management listen and respond. They are fair, honest and professional. Staff and clients are both treated fairly. Training and support ongoing. Rate of pay good.

Pros

Good pay rate, responsive management

Cons

None

Was this review helpful?

Great company to work for for a while

Support Worker (Former Employee) - Roydon - 18 February 2021

Not enough consideration to staff or client. Started really well but then became business over care. I felt important initially but was only temporary

Was this review helpful?

Unprofessional staff and no support

Team Leader (Current Employee) - Essex - 28 January 2021

I have been working for them for just over one year they started of good but then started to go back on there word with certain subjects and did not support you well at all . Clinical team and all management dont support you properly and quite often you just feel you are being used. When you want support you cant find the person you need to support you, one minute they praise you then the next staff feel they cant do anything right

Pros

Weekly pay

Cons

None honestly within management team

Was this review helpful?

Recognise and reward talent / hard work.

1-1 TBI Support Worker (Current Employee) - Market Drayton - 24 January 2021

This company looked beyond my low experience on paper and were genuinely interested in knowing about me as an individual in the screening process. Management go the extra mile in recognising good work as well as potential - providing opportunities for employees to acquire universal qualifications such as NVQs. The nature of the job entails matching staff with client based on several factors that all three parties (client, employee and case management) reach the consensus that the pairing will be suitable.From what I know, most posts entail working 1-1 with a client a few days a week with options to increase the hours, days and or clients depending on work track, opportunity and compatibility. Often as the only staff member with the client during shift, you have more responsibilities than a standard care position but also more reward. Each day you submit a daily record which allows for lots of detail, which should also improve your writing skills and develop your ability to be more vigilant of both issues and improvements you have observed of the client. However, you also have the opportunity to join the client(s) in a diverse, enjoyable set of activities almost every shift. So far, for me, these have included golf; bowling; go carting. Driving and business insurance will almost always be required, so if you are not a confident driver and are not willing to make substantial commutes to your clients each shift, this position may not be for you.With plenty of room for career development, detailed and constructive feedback from your peers, and a competitive pay rate, -

Pros

Very competitive pay. Excellent management.

Cons

Commutes to clients can be long

Was this review helpful?

Unprofessional

Support Worker (Former Employee) - England - 11 January 2021

Racist and unprofessional management. Management not supportive at all they do not listen to your problems will fight against you and speak to you like utter rubbish!!