Lifeline Employee Reviews
United Kingdom13 reviews
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the working hours was from 9:00 am to 5:00 pm. i learnt working with monkey surveys, blog writing among others. working with people from different cultures and and participating in different team work was exiting for me . i really struggled at first when working with monkey surveys but with time i got the necessary skills and became one of the interesting tasks to perform
After a twenty year career in Drug and Alcohol services I sadly ended my career disallusioned with the unprofessional standards Lifeline provided for there employees after eighteen months. Staff turnover was a problem due to massive caseloads, very little support provided.
Lifeline is a very good organisation to work for but unfortunately, it is very poorly ran by management. over 30 staff have left in the past 12 months and lots of staff are continually off sick with work related stress. A typical day at work would consist of outreach work, taking clients to the gym or to a craft class, followed by facilitating a group recovery session and also 121 brief psychosocial intervention. My co workers work extremely hard with very high case loads for the lowest pay in manchester for this role. The most enjoyable part of my job is working with my service users. I have forged many excellent working relationships and therefore engage really well when it comes to the 121s.
I manage my own diary, good relationships with co workers
often have to work xmas day and new years day and bank holidays
My typical working day consisted of visiting elderly clients in their homes to discuss and advise on life saving equipment. I also attended organisations holding information days to promote the service. The information that was collated was working from home to input necessary client details.
Meeting people and promoting service
This place was definitely a change of scenery. It involved daily tasks such as audio-typing and filing but because it was not the usual kind of administration support it was enjoyable. The co-workers were all amazing people and it was such a shame that this was a temporary voluntary post.
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I had the excellent opportunity to work with Lifeline, voluntarily, 3-5 days a week, as required. Typically I maintained usage of the till and general customer service, whilst ensuring the front of shop stayed clean and organized - This gave me some great skills and experience where I most needed it. The management and co-workers were all really good people, despite not having known them for that long, and a few people came and went sporadically. The most difficult part of the job was having to price the items, as it was difficult to figure out what to price each item as it came in, based on what it was and the condition it was in. The most enjoyable part of the job was working with customers and generally helping them in any way I possibly could.
Great for experience
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