Lifeplus
3.5 out of 5 stars.
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Lifeplus Careers and Employment

About the company

  • CEO
    Malcolm Vincent
    71%
    approve of Malcolm Vincent's performance
  • Founded
    1992
  • Company size
    201 to 500
  • Industry
    Drug & Health Stores
  • Headquarters
    Lifeplus House 4 Little End Road St Neots Cambs PE19 8JH
  • Link
    Lifeplus website
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Jobs

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Customer Service

8 jobs

Salaries

Salary estimated from 1.2K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 61 reviews and is evolving.

3.8020182.5020193.0020202.2520212.712022

Reviews

Customer Service Advisor in St. Neots, Cambridgeshire
on 14 June 2022
Nice but not a lot of work progress
It’s okay the training is great. However the targets were sometimes not fair, also not a lot of work progress.Also very strict with the breaks or if you want to get a cup of coffee from the kitchen.
Customer Service Advisor - German Speaking in St. Neots
on 1 July 2022
Nice place to work at
Colleague from all levels are really friendly and forthcoming. Training coaches are patient and knowledgable. All together, I would recommend working for this company.
csa in St. Neots
on 4 June 2022
Stressful and increasing pressure on staff.
The first few years I worked here, it was a fantastic place to work. Management really made efforts to make it a great environment to work in. There was a lot of emphasis and support for staff well-being. Back then, it really was a unique and great place to work. However, in the past year lots of key staff have left one after the other. This is due to new management making many changes, implementing them overnight without prior notice to even team leaders. No more focus on staff wellbeing, just numbers, stats, trying to go very corporate. Team leaders being told to work smarter and be more available for their teams, but with more and more workload from management, this is impossible. Also, website and payment issues happening all the time. Lots of customer complaints for this.
(Warehouse Operative-Full Time) in Bedford, Bedfordshire
on 30 April 2022
Productive fun workplace
Worked three for 6 years, very good fun, friendly staff, well paid. Very good for someone who wants to climb up the working ladder and wants to succeed.
Customer Service Advisor in Work from home
on 31 March 2022
It's okay and well paid
Working in Customer Care is always stressful, but this is just a bit beyond. We are understaffed and there's no consistency throughout the call center, every team has different rules and knowledge which makes things difficult. However, HR is great, for any struggles you can come to them, and there will be a solution for anything, they are quite friendly and supportive, so are most Team leaders.

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Questions and answers

People have asked 15 questions about working at Lifeplus. See the answers, explore popular topics and discover unique insights from Lifeplus employees.

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  • CEO
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  • Benefits
  • Dress Code
  • Interviews
  • Part Time Jobs
  • Salaries
  • Working Culture
  • Work from Home
  • Work Life Balance

Interview insights

Insights from 33 Indeed users who have interviewed with Lifeplus within the last 5 years.

Average experience
Interview is average
Process takes about two weeks

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