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LLG NW LTD Employee Reviews

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United Kingdom130 reviews

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4.0Work-life balance

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Fast paced but good place to work

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Busy but good place to work. With good organisation skills it's not difficult. J is a great manager and if you're being honest and not avoiding your responsibilities he will always be helpful and supportive.


Good management, Not typical 9 to 5


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Long hours

Just parcels and more parcels.. independent, not much out of it but a workout, not worth your time unless you have your own van and can keep up with the fast pace.
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Insights into LLG NW LTD

Based on 62 survey responses
What people like
  • Support from manager
  • Inclusive work environment
  • Clear sense of purpose

Easy job, high targets

Easy way to make a living, but some truly unrealistic targets to complete. If not met, then there is a severe risk to earnings and punishment for not meeting their quota which can be farcical at times.


Easy money


Unrealistic targets
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It was ok management friendly

only problem i had working here was consistently badgered to do reattempts even though it had taken me over 10 hours to deliver my actual parcels even then the amazon app wouldnt allow me to scan them so had to do them from a sheet. route should take 9 hours HOWEVER streets in liverpool can be difficult and are really tight and you cant park to deliver so takes you longer hence route over runs & businesses to deliver on the app only appear at 5pm to deliver and that does not help you as you end up going back with at least 20 commercial packages and get moaned at for it your out then til 10pm and no chance of getting home before 11.ive now applied to work closer to home to work with another dsp as my family comes first.
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Hard work but good fun!

Been at LLG NW for approx 9 months. Always found J to be very approachable and honest with myself and helps you out whenever you need it for example days off on short notice / shorter route if needed. No pressure to do anything extra if not wanted. Good little team at the moment all help each other. Enjoy the job being on the road meeting new people. The work can be hard to begin but once you’re in a rhythm and settled you find your own way of working and it’s pretty easy 👍
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Productive and easy work

It is realy good to work at Lewtas,everyone is helpful and kind.The manager J is very profesional and kind,i had some issues and i told J about them and he understood and helped me,it is amazing atmosphere at workplace here,everybody treated here fairly.If you are looking to work as many days as possible here is the best place,also is easy to start even if you don’t have any experience,just start the app,go to loading area when is your turn,load,deliver,go home,easy as it sounds.Thank you LLG!


Good management, self employed work
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Delivery Routine

LLG have great training programme that eases you into deliveries. Nursery Routes are provided to get you used to route and speed necessary to complete quota


Safety First & Driver welfare


Heavy traffic can impact bonus
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Good pay, a lot of work

Isn't too bad. Only thing that sucked was weather (sometimes) and some days you would just get a big work load. Other than that pay was pretty great and so were the people.
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Fun and easy

Such a amazing company to have a partnership with. They want you to be successful and grow with the company. The energy there is so welcoming. I definitely recommend working with LLG.
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Great pay

I love working here, the pay is great and I loved driving everywhere and seeing new places around town. I got to learn so many things and the management is amazing.
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Productive and good place to work

I loved working there and probably would still be there if I had not had some health issues that temporarily kept me from performing at 100%.
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Enjoyed my time here

really enjoyed my time at LLG. It wasn’t like anywhere I’d worked before. Everyone was a big family, always laughing and joking, and aslong as you got your work done, it was a very relaxed atmosphere which is the perfect way to work.
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Love my job

Good line of work to get into if you love the road. Very fun and the places and people you meet are amazing, if you want a good job good wage and a good way of life then LLG is a good company
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Self employed

To be fair this place is spot on. I've had up and downs but just part of any job. Really flexible that suits me down to a tee. Highly recommend.
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Would recommend

The management on the job including the co-workers were very helpful to me. The crew I had was awesome. We were so close it provide a good atmosphere to work in. Would highly recommend
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Room for growth

There is a ton of room for growth within LLG if you apply yourself to the best of your abilities. For most positions, education can be overlooked if management believes you can carry out the job duties.ast paced, many variables, management is fair. Workplace culture is good -like family.
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Good company

Very good place to work despite being a very busy place. Colleagues and even the managers make every one feel like we are all a big family trying to achieve the same goal.Thanks
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Crazy Days

Can earn decent pay check but expect to work 12hrs plus a day. All days 100 to 150 drops, Hourly rate works out terrible. They also screw you with van rentals too as well as high quotes for damage. Avoid




Long hours. Costly rental plus damage quotes.
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Official response from LLG NW LTD

13 June 2022
Thanks for your review, we're left a little confused, however. The way the system works our drivers can't go over 10 hours delivering per day. Very, very rarely do they ever go over 9 hours for their routes. I assume, if you are out for 12 hours per day quite a chunk of that time is on your commute which unfortunately, we have no control over.Van Rentals are explained, in full, before being handed any keys. We have hundreds of people renting fully insured vehicles from LLG, if we weren't competitive on price, that wouldn't happen. If you were unhappy with the price, did you try sourcing your own vehicle?With regards to the damage invoice - If you were unfortunate enough to damage one of our vehicles, all repairs go to an insurance approved body shop for a full quote, that is then sent on to yourself for your record. However, all drivers are welcome to obtain their own quote for damage through a body shop of their choice. Did you do this?

All in all okay but tread carefully

Worked with these for 18 months with no issues apart from that occasional cut when needing work. Then had one accident and 2 scrapes in the space of three months attitude soon changed and I was forced out.Management wise at Deeside well they are not managers but just Despatchers well you have two at Deeside, one excellent and will also listen to ideas and one who is just out of his depth with no man management skills and cannot take banter the right way.Beware the vans too seriously most are in need of a good fix too many times the break down or bits don't work on them.The routes are realitively easy but still 90 stops on a rural route is ridiculous when other courier services do the same routes with 40 to 60 stops.They bang on about reattempts in the group chat constantly without regards to the fact you could be a 40 minute drive away from reattempt but they equally moan if you leave the item in a recycle bin.All in all LLG are not the worst DSP to drive for just remember though you are self employed so they cannot tell you what to do or how to do it.


Easy routes


One half of the despatch team
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Unsupportive and unresponsive

The management doesn't care about you and will often get annoyed when you run into issues that aren't necessarily your fault.Communication is non-existent and they will get rid of you if you don't comply with them.
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Official response from LLG NW LTD

9 June 2022
Really sorry to hear you've had this experience and felt the need to leave a negative review. We have received no complaints from any of the team at Trafford Park however, so we have no way of knowing if the above is true. The feedback above doesn't match any leavers survey's we have received either.If you don't mind, could you please send an email to our Admin Team on detailing what happened so we can get to the bottom of this for you!Hope to hear from you soon,LLG

Stressful and underpaid

Pay sounds nice on the ad but in reality they shaft you with fuel cards, van rental, insurance unless you have your own van and don't mind working flat out 10 hours a day for what I'd say isn't enough money don't bother apply as a flex driver for similar money and an easier job
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Official response from LLG NW LTD

4 May 2022
Hi, Thanks for taking the time to leave a review, I'm sorry your experience with us has left you feeling this way!On the initial telephone call where we explain the role to you & on your application form its raised a number of times that the van rental package including Fuel Cards and Insurances comes to £32.98 per day: There's two whole A4 pages dedicated to Vehicle Rental and Insurance on your SLA that you have to sign & verify.Did you manage to read the adverts and agreements before you signed them? It's not sprung on you or something we keep hidden.As I say, I’m sorry you felt the need to leave this review, we wish you the best of luck for the future!

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Overall rating

Based on 135 reviews

Ratings by category

4.0 out of 5 stars for Work/Life Balance
4.1 out of 5 stars for Salary/Benefits
4.1 out of 5 stars for Job security/advancement
4.1 out of 5 stars for Management
4.1 out of 5 stars for Culture

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