Lloyds Bank
Work wellbeing score is 68 out of 100
3.8 out of 5 stars.
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Lloyds Bank

Lloyds Bank Employee Review

Job suited me well

I was generally happy working at Lloyds. A lot of staff suffered with low morale due to lack of progression opportunities in branch but such is the nature
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Same role

Turn up, go home

There are some benefits to working at Lloyds Bank call centre. The training is well organised, but lacks realistic scenarios once thrown into the phones, you pretty much learn fast or you leave, which is why there is such a high staff turn over at pendefors.It is a jobs where you can turn up and then go home. There is room to move to other departments, but like most call centres, nepotism is alive and well and you'll have to get in with the managers to progress if you're not a family member or a friend of the family. The culture isn't too bad, you meet some wonderful people. Although, the micro managing and being watched and pulled up on your toilet time, depletes that team morale...However, that being said, senior staff lack compassion, and it's a fight if you are unfortunate for anything to happen in your home life or if you get sick.


Free drinks, good and fun teams


Micro managed, nepotism, lack of good training
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Same role

Great company to work for

Lloyds is one of the best company I have worked for, met a Amazing people and managers are so helpful and help with career progression. Wages could be better for the job that’s being done.
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Same role

Good place but low chance of progression

Unless you have a degree, progression can take ages before it happens. You have to continously apply for jobs within and mostly you will hear No. They keep you on A grade for as long as possible with immense work pressure.
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Overall rating

Based on 940 reviews

Ratings by category

3.7 out of 5 stars for Work/Life Balance
3.7 out of 5 stars for Salary/Benefits
3.4 out of 5 stars for Job security/advancement
3.4 out of 5 stars for Management
3.6 out of 5 stars for Culture

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