Work wellbeing score is 66 out of 100
3.7 out of 5 stars.
Write a review

Lloyds Banking Group Careers and Employment

Work wellbeing

Results based on 641 responses to Indeed's work wellbeing survey.
Work wellbeing score is Average, 66 out of 100

Happiness

How enjoyable people find their day-to-day life at work
Average

Purpose

How meaningful people find their work
Average

Stress-free

How manageable people find their work stress
Below average

Satisfaction

How content people feel with the way things are at work
Average

About the company

  • CEO
    Charlie Nunn
    75%
    approve of Charlie Nunn's performance
  • Founded
    1695
  • Company size
    more than 10,000
  • Revenue
    Hidden by employer
  • Industry
    Banking & Lending
  • Headquarters
    London, England
  • Link
    Lloyds Banking Group website

For over 320 years we’ve been making a difference to the lives of customers, businesses and communities. With us, you’ll be Helping Britain Prosper.

You’ll be part of an ever-changing industry, playing a key role in shaping the financial services of the future whilst supporting our customers’ changing needs.

The scale and reach of our Group means you’ll have many opportunities to learn, grow and develop. Our values-led culture and approach to inclusion and diversity means we can all make a rea...

For over 320 years we’ve been making a difference to the lives of customers, businesses and communities. With us, you’ll be Helping Britain Prosper.

You’ll be part of an ever-changing industry, playing a key role in shaping the financial services of the future whilst supporting our customers’ changing needs.

The scale and reach of our Group means you’ll have many opportunities to learn, grow and develop. Our values-led culture and approach to inclusion and diversity means we can all make a real difference together.

Together we make it possible.

Learn more

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Jobs

Browse jobs by job title

Customer Service Representative

15 jobs

Salaries

Salary estimated from 12.8K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 2.4K reviews and is evolving.

3.57 out of 5 stars.20193.59 out of 5 stars.20203.16 out of 5 stars.20213.30 out of 5 stars.20223.24 out of 5 stars.2023

Reviews

Deputy Manager in London, Greater London
on 28 November 2023
Great
Great place to work and good staff , no doubt if you love talking to people you’ll definitely love to work here as most people see it as a way to progress in their respective careers.
Product Owner in London, Greater London
on 27 November 2023
Stressful, disorganised, depressing
I don’t know what the current Senior Leadership Team are trying to achieve..constant politician style word salads about being part of the biggest banking transformation, which is no different to what we’ve been doing for the last 10 years, trying to migrate everything to digital (and now cloud) to cut costs but under the guise of delivering for customers. The only difference now is the positively...
Customer Service Advisor in Birmingham, West Midlands
on 24 November 2023
Nice place
I worked here for a couple of months and my team became my family, the were very supportive of my circumstance; they unfortunately could not accommodate my hours so had to leave. Good benefits of job
Customer Contact Agent in Leeds
on 24 November 2023
Shocking
If you want to be overworked, no flexibility, micro managing and abysmal pay - Lloyds is the company to work for. They have zero regard for the people at the bottom keeping the cogs turning, earning them record profits, in return providing below average salary. They continue to make changes only to suit themselves - at the detriment of colleagues health and wellbeing.
CSA - Customer Service Assistant in Doncaster, South Yorkshire
on 23 November 2023
Amazing
I had a lovely time working for Lloyds Bank. Was a great experience. Good do with better pay but still, it’s a nice place to work. Relaxing environment

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Questions and answers

People have asked 104 questions about working at Lloyds Banking Group. See the answers, explore popular topics and discover unique insights from Lloyds Banking Group employees.

Popular questions

See questions about:

  • Interviews
  • Salaries
  • Benefits
  • Hiring Process
  • Working Hours
  • Dress Code
  • Part Time Jobs
  • Working Culture
  • Working Environment
  • Background Check
  • Job Opportunities
  • CEO
  • Company Future
  • Promotion
  • Work from Home

Interview insights

Insights from 1.6K Indeed users who have interviewed with Lloyds Banking Group within the last 5 years.

Average experience
Interview is average
Process takes about a week

Interview questions

How would I interact with customers - strangers,

How would I interact with cust...

Shared on 13 February 2019

Suit AND on time

Suit AND on time...

Shared on 21 September 2018

What examples can you give of good customer service ?

What examples can you give of ...

Shared on 8 August 2018

Common questions about Lloyds Banking Group

Working at Lloyds Banking Group

  • Client Advisor3.4 out of 5 stars.
  • Handler4.0 out of 5 stars.
  • Administrator3.8 out of 5 stars.
  • Business Analyst4.2 out of 5 stars.
  • Banking Advisor3.4 out of 5 stars.

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