Lloyds Banking Group careers in Edinburgh
Browse 39 jobs at Lloyds Banking Group near Edinburgh
Salary estimated from 0 employees, users, and past and present job advertisements on Indeed.
Rating is calculated based on 81 reviews and is evolving.
Managers are cliques and often have no idea what the teams actually do. They are very selective in promoting people and you are often give additional duties for no extra rewards
My experience with LBG has been very good. I had the support I needed at the beginning, friendly and kind colleagues, management that understood my needs in many occasions and had open ears to listen and act. I was able to progress a bit and even though working in a contact centre can be stressful, I felt I could manage as there was support throughout.
This is a dreadful organisation. I worked here for over 22 years in an HR Function. I was made redundant whilst signed off work as I was in chronic pain and barely able to walk. Lloyds love to have staff spend ridiculous amounts of time writing policies which mean nothing and entering for awards to pretend they care about disabled colleagues. Nothing could be further from the truth.
I wouldn't wish working for Lloyds on my worst enemy. I have had several roles with Lloyds and my last role as Relationship Manager within Business Banking Direct was by far the worst. We were named 'Relationship Managers', however, there was no management involved in the role. A typical day consists of several angry customers complaining that their debit cards have been blocked for going a few pounds overdrawn, overdraft renewals which take an hour to complete (asking customer tedious questions which are not really necessary), and fielding charge enquiries. The management is shocking. A 'Senior Manager' had performance discussions with under performing colleagues in earshot of other staff. You have achievable targets, however, the stress of call volume targets/call time targets made the role unbearable, as there was no customer service involved. Management also told new starts that they had to stay in the role for so long before applying for other internal roles (which is nonsense), as there were so many people leaving.
Stress free job. Pay is below average. Normal 9-5 job without any hassle however pay could improve massively as it is below average, other than that great place to work, great management, calm and peaceful environment.