Work wellbeing score is 66 out of 100
3.7 out of 5 stars.
Write a review

Lloyds Banking Group Employee Reviews

Review this company
Job Title
United Kingdom2,299 reviews

Ratings by category

3.7Work-life balance

Sort by

Found 2,299 reviews matching the searchSee all 2,435 reviews


Indeed featured review

The most useful review selected by Indeed
Great place to work and good staff , no doubt if you love talking to people you’ll definitely love to work here as most people see it as a way to progress in their respective careers.
Was this review helpful?

Stressful, disorganised, depressing

I don’t know what the current Senior Leadership Team are trying to achieve..constant politician style word salads about being part of the biggest banking transformation, which is no different to what we’ve been doing for the last 10 years, trying to migrate everything to digital (and now cloud) to cut costs but under the guise of delivering for customers. The only difference now is the positively awful culture that has been created… lack of trust as MI is monitored to check you go to an office twice a week, even if it’s no value add, the removal of compressed hours because apparently no one can work them effectively and line managers are assumed to be incapable of managing their teams, and the constant fear of losing your job in the next restructure, which seems to be the only real cost saving tool they keep falling back on! As you can imagine the constant fear of job losses also creates a culture of survival, and makes for some awful behaviours and backstabbing. Not sure how anyone can think such an awful people strategy can be good for business… the amount of stress colleagues are feeling is unbelievable and I fear that some people are being driven to very dark places… yet laughingly LBG loves to talk about how it cares for mental health etc.
Was this review helpful?

Insights into Lloyds Banking Group

Based on 450 survey responses
What people like
  • Supportive environment
  • Clear sense of purpose
  • Inclusive work environment
Areas for improvement
  • Energising work tasks
  • Sense of belonging
  • General feeling of work happiness

Nice place

I worked here for a couple of months and my team became my family, the were very supportive of my circumstance; they unfortunately could not accommodate my hours so had to leave. Good benefits of job
Was this review helpful?


If you want to be overworked, no flexibility, micro managing and abysmal pay - Lloyds is the company to work for. They have zero regard for the people at the bottom keeping the cogs turning, earning them record profits, in return providing below average salary. They continue to make changes only to suit themselves - at the detriment of colleagues health and wellbeing.
Was this review helpful?


I had a lovely time working for Lloyds Bank. Was a great experience. Good do with better pay but still, it’s a nice place to work. Relaxing environment
Was this review helpful?

Rate your recent company

Share your experience to help others

Busy workplace, friendly people

Fast pace, busy environment. Lovely and friendly people around you. The calls can be very challenging and difficult to get used to, but there is a lot of support. There are frequently a lot of changes so that is also something that’s hard to get used to, you have to follow where the company takes you, whether you’re exactly comfortable with it or not.
Was this review helpful?

Not a good place to work for.

Full of public schoolboys. Avoid. Not worth the hassle to be honest. Management is an old boys sort of network, you know the likes. Micro managed. Just draining.
Was this review helpful?


McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries and billions of customers served each year. As the global leader in the food service industry, we have a legacy of innovation and hard work that continues to drive us. Today, we are growing with velocity and are focused on modernizing our experiences, not to make a different McDonald’s but to build a better McDonald’s. About 80% of the restaurants are run by franchisees or affiliates. great place to work for if you are happy with the number of hours you can put up. colleagues are so friendly.
Was this review helpful?

Good place to work

A Good place to work. Good salary for the work you do. Can be stressful dependant on role carried out. Management help in tracking your progress to your goals.




Was this review helpful?


Stressful and monitored, they trained employee for 4 weeks with paid and sack people as they want since it is temporary contract. People working there are brilliant, but the management are just disappointed
Was this review helpful?

Love it

Pretty good got a 5 thousand pound bonus just for ducking up to management so that’ll tell you what you need to know if you really care about the job u should
Was this review helpful?

Decent place to stay

Not much progression but it’s an alright place to stay for a few months. Pay is ok and hours are standard. Calls are fast-paced and they keep an eye on your calls. Some nice seating areas and it’s the centre of leeds so you can get some food at lunch.
Was this review helpful?

Fun work place

I just got an offer to work with the organization, I have read a lot of other reviews but looking forward to a wonderful and interesting work experience .
Was this review helpful?


Really happy in my role at Lloyds Banking Group. It has a great work culture and plenty of opportunities to progress with a flexible working environment.
Was this review helpful?

Stressful, overwhelming, zero support

Working at Lloyds banking group is kind of like being in the trenches. Management aren’t supportive in the slightest, offering very little help in drastically dangerous or illegal situations. You’re regularly asked to complete tasks significantly above your pay grade, and are barely trained to complete tasks within your scope of responsibility. The teams are always fantastic, but there is a clear divide between grade A/B and C-E. Advancement opportunities only exist if you run in the right circles, with the eldest staff having been there for 15 years+ and having never moved past a grade A.


Decent pay


Everything else
Was this review helpful?

Typical call centre

Nothing good or bad to say about the place. Was a typical call centre with so many frustrating rules, but well paid at the time for what it was. Just a job
Was this review helpful?

Productive because of L&D opportunities

What is the best part of working at the company?Work flexibility and L&L opportunities What is the most stressful part about working at the company?Have to deal with rude customers and getting blamed from them even for no reason. What is the work environment and culture like at the company?Friendly culture and everyone respects one another What is a typical day like for you at the company?I have to deal customers over the phone and have to answer back to back calls
Was this review helpful?

friendly fast paced environment

working for lloyds for 2years has a very friendly atmosphere and also generous bonus payments every 6months or so and pay increase, many job opportunities for progession howevee also can be very busy and fast paced.
Was this review helpful?

productive and relaxed

Came in as an agency staff, It was a very good place to work , from going to office everyday to a hybrid role, worked in two department during my short stay. training was also good. The workplace culture I experienced was awesome, However, things can change really fast and there are spontaneous decisions that is made especially with agency staff. Overall, it was a good place to work and I will sure recommend.


Good workplace culture


Was this review helpful?

Good workplace culture

Very supportive management and approachable Lovely team ethic Developed my social and communication skills Good working hours and work life balance No complaints
Was this review helpful?

great place to work

excellent place to work, you are encouraged to grow within the company. also treated very well like a person and not a staff member. management are all lovely
Was this review helpful?

Want to know more about working here?

Ask a question about working or interviewing at Lloyds Banking Group. Our community is ready to answer.Ask a Question

Overall rating

Based on 2,435 reviews

Ratings by category

3.7 out of 5 stars for Work/Life Balance
3.7 out of 5 stars for Salary/Benefits
3.2 out of 5 stars for Job security/advancement
3.3 out of 5 stars for Management
3.4 out of 5 stars for Culture

Compare Lloyds Banking Group with

Learn about Lloyds Banking Group in popular locations

  • Companies
  • Lloyds Banking Group
  • Employee reviews