Lloyds Banking Group
Work wellbeing score is 67 out of 100
3.7 out of 5 stars.
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Lloyds Banking Group Employee Reviews

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United Kingdom2,256 reviews

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3.7Work-life balance

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Different strategies are being rolled out daily, need to be adaptable and agile. Also commute to various other branches which can be extremely tedious and time wasting. Not worth it for the pay.
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No longer flexible

LBG are trying to remove compressed hours which for some people are a necessity to create a work life balance. They expect you in the office 2 days a week and don't have flexibility when something comes up that prevents you from making it in to the office. They expect you to add that misses day to another week. The pay is not competitive with other banks. Most enjoyable part of the job is the colleagues within the team.


It's a job


Not flexible, rubbish pay. Untrustworthy leadership. Try to impose a one size fits all approach
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Insights into Lloyds Banking Group

Based on 436 survey responses
What people like
  • Ability to learn new things
  • Feeling of personal appreciation
  • Inclusive work environment
Areas for improvement
  • Sense of belonging
  • General feeling of work happiness
  • Energising work tasks

Not too bad

Variety of situations to deal with. Friendly environment. Stressful to keep on top of all the stats and you are constantly monitored. Need to know a lot of information
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Nothing to complain about

Decent place to work, canteen is clean and has okay options. The location is quite good and easy to get to. Colleagues are friendly and easy to get on with
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Don't commit your life.... Do something you love instead

Kinda blah really.. Seems to have got worse since I left. They actively encouraged compressed hours and flexible working whilst I was there to now trying to force staff to give them up with threats of no promotions if they refuse.... Coercion at its finest.... It doesn't surprise me really. Typical poor top management. I've given 3 stars because it provided me with a twenty year career that included flexible working arrangement for half of that time..... To now remove that arrangement that they encouraged and they put in place is unacceptable.... If I was still working there, it would lead me to give one star. They are fortunate I'm being so generous.
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Good management

Happy with work life balance and banking hours, room for progression and pay was reasonable. Good social circle, lots of room to transfer if needed overall good
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Driven by kpi’s

Management only seem to care about your figures and when I’ll encourage to take holiday or a toil day rather than take a sick day. Really hard to book the holidays you want


Work from home


Lack of support from management
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Great place to work, friendly environment, good work pay for the job, lots of progression opportunities , only 35 hours standard work per week. All in
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Friendly workplace

Friendly workplace, enjoyed my time there. Probably very different now as it was a long time ago I worked there but nice memories. I would recommend..
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Excellent place to work

Overall great place to work, opportunities to progress with a good work/life balance. Culture varies across teams and business units but for the most part people are happy to help and work towards common goals.


Fair pay and good progression opportunities


Low risk organisation
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I have grown so much with the bank and my experiences cannot be taken from me.

What is the best part of working at the company?Fantastic organization to work, learn and growWhat is the most stressful part about working at the company?None that I am aware of. Fantastic work placeWhat is the work environment and culture like at the company?Culture of grow, progress and changeWhat is a typical day like for you at the company?Dynamic, no two days are same for me
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productive and fun workplace

This job provided a fantastic work environment with a supportive and collaborative team. It was a pleasure to work alongside such talented individuals who made every day enjoyable.
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You should never leave

What is the best part of working at the company?Wish I never left! If you manage to get a job there, don’t leave! You will regret it!What is the most stressful part about working at the company?The support you get from people you work with What is the work environment and culture like at the company?Great! It’s a great place to work!What is a typical day like for you at the company?Long, sometimes stressful and hard but great pay and rewards
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Lions led by numpties

Some fantastic colleagues, you have to learn fast whom you can trust. Management by enlarge are self-serving in a culture that is toxic. The hardest part of the job was training / correcting contractors' work who get paid far greater. Miss my many friends from day to day


Some great colleagues that are now friends


Under paid, under pressure, toxic culture
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Good place to work and progress. Lots of employees and opportunities. Internships, contracts are good with increased number of people getting hired every year.
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Very boring and draining

the days went by so slow, lack of support, abusive customers. bad work hours, changed every week and just generally very tiring. people leave within the first few months of working there
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It’s okay at best

It’s okay I guess for the best part. I think it should be a 5 day shift with extra pay for weekends as thats when it’s most busy. During the week it’s not too bad
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Interesting environment

Mixed calls, training was very much not preparing you for all queries, you either sink or swim & support is dependent on which manager is around / complaint checks could take a long time, causing yet more irrate attitudes in customers.
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Too waterfall

They say they’re agile, but that’s a lie. Nice salary but that’s about it. Lots of politics and red tape like other large group. Project managers everywhere.
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Avoid if you don’t like being treated like a child

Lloyds used to be such a progressive place to work. Management valued colleagues. Those days are gone. Flexibility has left the building. No more compressed working patterns and they are trying to force people to give up those arrangements which is so hard for people with caring responsibilities. Dictated to work in an office alone whilst on Teams calls - the rest of the team work elsewhere so having to pay to travel and park to sit alone in a noisy cramped environment.




Micro managing culture and no genuine flexibility
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Great experience

Very good work for what it is. There was a lot of opportunities to upskill and promoting for the inside. Pay was very fair. Fair amount of overtime opportunities
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Overall rating

Based on 2,388 reviews

Ratings by category

3.7 out of 5 stars for Work/Life Balance
3.7 out of 5 stars for Salary/Benefits
3.2 out of 5 stars for Job security/advancement
3.3 out of 5 stars for Management
3.4 out of 5 stars for Culture

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