London Borough of Barnet Employee Reviews
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Worked there for almost 11 years, including some time under the dreadful capita plc. If it wasn’t for them I would still be there now as they completely lied about training, benefits, what they would change, etc. When with Barnet directly was excellent in our dept. Great boss, great team, everyone helped each other, great atmosphere
Team was excellent
Capita plc came in and ruined it
Barnet Council invests in employees, offers flexible working, innovative ,and positive in embracing change. Remuneration is excellent with diverse learning opportunities to suit various learning styles.
No free parking
Typical day of excitement and friendly atmosphere which supported staff to achieve great productivity. i learned customer service and team work. Management was great and encouraging through team building. work place culture of diversity and rewarding. The hardest part of the job was customers looking for a school and the most enjoyable part was celebration at the end of the year.
parking sometimes difficult.
Barnet is generally a good place to work, with some wonderful and committed staff. Obviously, it can be a difficult environment to work in, owing to lack of funding & resources (both financial and staffing numbers). In all my varied roles there, I was involved in many different work scenarios, dealing directly with the public, suppliers, external companies, Government departments, charities etc. Difficult to specify a typical day, as I held many different roles there, but generally I would spend my day at meetings, advising management of new technologies, helping to devise policy, communications with staff and service users, maintaining and upgrading systems, ensuring correct use of funding etc. Accordingly, I learned a very wide skill-set; particularly staff management, task co-ordination and prioritisation, decision making, and communication skills (both written and verbal) technical IT systems experience etc. Management were generally good, and open to flexible working, and the general workplace culture is inclusive and good. The most enjoyable part of the job was being able to directly help both internal staff and external customers. The hardest part of the job was not always being able to help all customers, owing to funding restrictions or compliance with standards all ready in place.
Flexi-time and good leave
Can be a tough environment to work in
Each day brought new experiences and challenges as I was not only driving a 26 tonne dustcart which meant blocking roads and dealing with often disgruntled motorists but I had to work to a deadline to complete a large round within North London and get to the tip
All uniform/PPE provided. Sick pay and holiday pay
Rounds increasing in size and often not given enough loaders
Provided support to consultants within the HR Directorate. Diary management, travel, transcription of correspondence and ad hoc administrative tasks for the department. Small department, friendly but professional work environment. Hardest part of the job, to support the whole department when colleagues were on leave. Enjoyed the job in general.
The work schedule involves mainly helping the public with their book lending enquiries. I have learned a lot about how a library is organised and run. The whole purpose of an effective book display.I have acted up as manager on a number of occasions. I have been responsible for opening the premises and handling enquiries from the public including stakeholders and other outside organisations. We work well as a team but being close knit and a small department there are sometimes personality conflicts. The most difficult part of the job is handling rude and difficult members of the public. I have had to call the police on a few occasions. I enjoy speaking to the public and participating in group activities such as baby groups or adult book groups
A few days off each week
Inflexibility with leave and going on relief
Enjoyed working with the local authority. Would still be working there if our section was not bought by an outside company.
The staff were like a family, we all worked on same floor (open) No two days were the same
Start the day with briefing from line manager. Assess work trays so that we deal with urgent matters. Prioritizing was one thing I learned. Time management also came in handy. Overall management was not very good. Managers overlooked my long-term health problems because I am not visibly disable. Team spirit was good most of the times.
Away Days and In house Training
Shortage of staff
A typical day for me is extremely interesting to me not only because I like to work with my favourite media, which are books dvds and other media. But in this role I get to know more about the media and communicate my love to this amongst my colleagues and customers. I learn more about the stock this way and more about the people's interests in them. And more about my own. My management have always been second to none, so helpful and professional to all staff. The hardest part of the job is learning about all these things, but I have to say this is also the most enjoyable as you never stop learning. It's just the job security here is not at it's best, because of the threat of reduncancy hanging over us all right now. Karen Joannou.
fast paced meeting deadlines meeting professionals being polite and helpful preparing for conferences and liaising with agencies nice team with helpful colleagues
near to home
sometimes the meetings will over run and might not have lunch