LONDON BOROUGH OF WALTHAM FOREST Employee Reviews for Customer Service Representative
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Customer Service Representative2 reviews
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United Kingdom2 reviews
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Restricting
Customer Service Officer (Former Employee) - Waltham Forest - 19 December 2017
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The most useful review selected by IndeedNot everyday was the same as most days are quiet but on the odd occasion, when it gets busy it is very fulfilling when getting work done.
It is quite restricting as there is only so much you can do and there is no real avenue for growth within the organisation.
It is a very dull and grey atmosphere with very few chances of progressing further.
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Waltham Forest Council
Customer Services Advisor (Former Employee) - Waltham Forest, UK - 5 June 2017
While working at LBWF on various department i have learn about data protection act, customer service, how to manage my own work load, organised files on the computer, how to deal with people from different culture and background.
the hardest part of the job was haven't to correct sometimes others peoples mistake.
the most enjoyable part of the work was dealing with difficult customer over the telephone and resolve hes/her quires efficient and with positive results.
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3.6 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary/Benefits
3.0 out of 5 stars for Job security/advancement
3.2 out of 5 stars for Management
3.4 out of 5 stars for Culture
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