Do handover. Support customers. Complete tasks. Complete paperwork.
A typical day involves line managing 7 staff members, overseeing the running of the service and clients.
Conducting regular supervision with staff members and case work management.
Dealing with financial aspects of the service, dealing with repairs,
Liasing with external agencies, stakeholders around incidents , move-ons e.t.c
Ensuring appropriate referrals are coming in, ensuring rooms are ready to be re-let, checking on Voids, the list is endless.
Ensuring returns for the council are completed
Line managing so many staff members is absolutely no easy task.
Supporting customers for appointments, writing support plans/risk assessments, going for meetings, assessing new customers.
Help jobseekers learn about the company by being objective and to the point.
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