Look Ahead Care And Support Employee Reviews for Contract Manager

Plenary of opportunities for progression and growth. Great teamwork. Training available at all levels. Equality and diversity. Psychologically informed environments. Very rewarding organisation.

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Terrible

Contract Manager at Look Ahead Care and Support (Current Employee) - London, Greater London - 27 November 2020

Filled with management that are egocentric and only out for themselves. They don't appreciate hard work of their staff and practice a massive blame culture rather than learning from their mistakes instead take people down the capabilities/disciplinary process, taking no responsibility for what part they played in the situation. Some people are lovely and supportive. The customers are often forgotten and its all about money and keeping commissioners happy.

Pros

Progression

Cons

Management, Head Office and money orientated

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Insights into Look Ahead Care And Support

Based on 19 survey responses

Areas for improvement

Trust in colleagues
Sense of belonging
Fair pay for job

Great place to work

BEHMental health Contract manager (Current Employee) - London - 2 July 2019

Really good organisation with good career progress for those who have work ethics and the drive and passion to succeed. Exceptional support for staff and training opportunities for those who want to develop their career

Pros

Development

Cons

Needs passionate workers as day to day is unpredictable

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Lacking in Leadership

Contract Manager (Current Employee) - Westminster, Greater London - 8 March 2017

I started at Look Ahead with high optimism about a company that used to be featured in the top 100 small companies to work for. It soon became clear that I joined just as things were on the decline and the demise of this company has gathered momentum especially since 2015. Here is why: loss of apparently secure contracts, massive turnover of central staff, shockingly poor HR department, Constant restructuring at Operations manager level, vision-less leadership, salary cuts to lowest paid staff despite awarding executive bonuses to the highest paid, decimation of the customers life skills budget, maintenance overspend, disconnect between directors and managers, low morale (see staff survey results), leadership team not living the values of the company, reduction in staffing, reduction in contracts, redundancies, poor (inexcusable) IT systems for front line support staff, separation between directors and lower level managers at head offices, incompetent and inefficient central services, complete loss of data in HR i.e references and DBS dates (enabling uncleared staff to work with out of date checks), massive overspend in central budgets. Need I say more?

Pros

unsure

Cons

Really poor leadership

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Caring workplace

CONTRACT MANAGER (INTERIM MONTH CONTRACT) (Former Employee) - EAST LONDON - 11 November 2015

Great place to work Good staffing and good managers to work with. Always looking to improve their service deliver and are client focused and have good community partnerships that have a rich history.

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