No not even close
They claim to be but you are expected to work on any time off you think you might have, just so your GM can go off to hair appointments or spa days.
To an extent.
Yes. Shifts are varying but suit your needs. Also set hours pw are in place and discouraged from overworking yourself. If you do this is reflected in the following week where possible. Non management are similar too. The hours you want to work are given where possible but also looked after by not overworking you ie too many shifts in a short space of time