Luxury Family Hotels
2.8 out of 5 stars.
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Luxury Family Hotels Careers and Employment

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Food Preparation & Service

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Salaries

Salary estimated from 316 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 35 reviews and is evolving.

4.5020183.5720192.3020202.002021

Reviews

Night Porter in Bradford-on-Avon
on 4 December 2021
Nice job but middle management not up to the job
Lovely place to work but middle management very poor. General manager is very busy and needs a number 2 that is capable of dealing with problems that arise and not brushing issues under carpet. Role promised meal whilst on duty, never ever received one of those!
Housekeeping in Fowey
on 26 November 2021
False promises, overworked and underpaid
This company promises staff benefits , the only you can use is the restaurant discount , spa never ever let you use the facilities , the so manager picks and chooses which staff can use it and it’s always her friends . Never allowed to use discounts in sister hotels , then told you have to be management to get this discount. Expected to work ridiculous hours like you’re a machine , no recognition . False promises of promotions and opportunities to move up within the company , just dangling a carrot in front of a donkey situation . Discrimination , racism and inappropriate behaviour is rife here , the kitchen is not a place for under 18s to be working in . The reception staff gossip about staffs private issues Housekeeping is just a bullying ring with the company encouraging bullying and unfair treatment . Generally a really really poor place to work and I would avoid it at all costs .
Hotel management in Fowey, Cornwall
on 8 June 2021
Run by circus entertainers
So , I worked part of management at fowey hall , I had respect for my staff and helped them in every way possible. But unfortunately, the higher management won’t let you be nice to your employees “it would be wrong in their eyes”. The new management team who took over from mays opening are actually completely incapable, who think they know how to run a hotel , they made staff redundant who because they was not their friends had to leave ,they talk to criminal offenders and bring them on to the grounds ? . Place was nice , now look at it . What a shame
Houskeeper in Fowye
on 4 June 2021
Work
Was a great place to work at the beginning, however underpaid never gave any consideration on transport or travelling to and from work. Rotored to work 9-2 however was expected to stay till 5/6 on the daily.During the past lockdown, good managers was let go and ones that shouldn’t have been promoted where.HR department was amazing, would recommend working for the HR&Den department 100%.Unfortunately due to the recent lockdowns, and being on furlough i had to let go of the job, but be aware that your hours your rotated into will be expected to do more! If you provide your own transport to and from Fowey i would 100% go for the jobs, if you are relying on a bus then in the winter you’d have to be aware that the buses become less regular and are likely not to turn up- leaving your team to struggle throughout the day
Spa Manager in Cornwall
on 11 May 2021
A supportive and warm place to work
I have worked at Fowey Hall for many years now. The company have always been supportive of me as an individual, helped me progress and and encouraged our department to reach it's potential. We have a fantastic benefits hub, discounts for the high street, access to mental health and general wellbeing services and the support of higher management. I work with a fantastic, highly motivated team throughout the hotel who really enjoy coming to work each day. I would recommend joining the team at Fowey Hall to any potential candidates. Hospitality can be hard work but Fowey Hall brings a huge element of fun to day to day goings on.

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Interview insights

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