M&S
Work wellbeing score is 69 out of 100
3.6 out of 5 stars.
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M&S Careers and Employment

Work wellbeing

Results based on 158 responses to Indeed's work wellbeing survey.
Work wellbeing score is Above average, 69 out of 100

Happiness

How enjoyable people find their day-to-day life at work
Above average

Stress-free

How manageable people find their work stress
Above average

Purpose

How meaningful people find their work
Average

Satisfaction

How content people feel with the way things are at work
Average

About the company

  • Industry
    Retail & Wholesale
  • Link
    M&S website

Marks and Spencer Group plc is a major British multinational retailer with headquarters in London, England, that specialises in selling clothing, home products and food products, mostly of its own label....

Marks and Spencer Group plc is a major British multinational retailer with headquarters in London, England, that specialises in selling clothing, home products and food products, mostly of its own label.

Learn more

Salaries

Salary estimated from 926 employees, users, and past and present job advertisements on Indeed.

Popular roles

Customer Assistant
£10.84 per hour
Team Leader
£12.19 per hour
Visual Merchandiser
£11.42 per hour

Food Preparation & Service

Cafe Assistant
£10.90 per hour
Explore more salaries

Rating overview

Rating is calculated based on 238 reviews and is evolving.

3.65 out of 5 stars.20193.60 out of 5 stars.20202.36 out of 5 stars.20213.24 out of 5 stars.20222.88 out of 5 stars.2023

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Reviews

Customer Service Assistant in Swindon, Wiltshire
on 31 May 2023
Happy and Friendly Workplace
Staff members were always really supportive if I was ever unsure of a task. A typical day as a customer service assistant would include making sure the shop floor had a high level of cleanliness, well stocked and keeping queues short where possible.
Customer Service Assistant in Merthyr Tydfil
on 2 June 2023
Fun and friendly
Lovely atmosphere amongst staff, everyone is very friendly and welcoming. Good hours and extra available. Easy to book holidays off work using the online system/app. Great employee benefits/discounts too.
Customer Service Assistant in Chorley, Lancashire
on 27 May 2023
Good pay
Good pay for work. Management have favourites and if you’re not one of them you will lose out on overtime and better contracted hours. Not the fairest place I have worked.
Store assistant in Sheffield
on 19 May 2023
No training given on the tills, the other assistants had to train us on the shop floor.
Initially I enjoyed my work at M&S, it soon turned sour when two members of management clashed. I was used as a pawn...by both. This is why I left.
Agency Labour Manager in DC Castle Donnington
on 17 May 2023
Dont think that because of the prestigeous Brand and Quality advertising its anything like that
What is the best part of working at the company?The perks and holidays and share optionsWhat is the most stressful part about working at the company?They are totally cluless and have no fixed strategyWhat is the work environment and culture like at the company?Environment is great culture is weird abssolutely no joined up thinkingWhat is a typical day like for you at the company?Cahos ma...
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Questions and answers

People have asked 42 questions about working at M&S. See the answers, explore popular topics and discover unique insights from M&S employees.

See questions about:

  • Interviews
  • Working Hours
  • Working Culture
  • Working Environment
  • Benefits
  • Hiring Process
  • Dress Code
  • Promotion
  • Salaries
  • Work from Home
  • CEO
  • Company Future
  • Job Opportunities
  • Office Locations
  • Part Time Jobs
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Interview insights

Insights from 389 Indeed users who have interviewed with M&S within the last 5 years.

Average experience
Interview is easy
Process takes about a day or two

Interview questions

My experiences, what have I reached in my personal/work life, why do I choose M&S, Am i ok with technical innovations?, how did I solve some problem at my previous employement….

My experiences, what have I re...

Shared on 20 March 2023

Why do you want to work here

Why do you want to work here...

Shared on 11 March 2023

They asked simple interview questions, why this company what are your weaknesses etc

They asked simple interview qu...

Shared on 29 January 2023
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M&S locations

  • London3.8 out of 5 stars.
  • Castle Donington3.0 out of 5 stars.
  • Birmingham2.5 out of 5 stars.
  • Sheffield3.0 out of 5 stars.
  • Leeds3.5 out of 5 stars.
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