M Group Services
Happiness score is 55 out of 100
3.1 out of 5 stars.
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M Group Services Employee Reviews

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Location
United Kingdom151 reviews

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3.1Work-life balance

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Temporary position with not much prospects

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I only temped here for a few months, job was fine easy non pressure data entry work mostly, pay was good, Colleagues not very helpful and I had to work alone for 1 week at the beginning as my co worker went on holiday for a week.

Pros

Good pay

Cons

No job security
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Great place to work

Good bunch of people, good pay, huge amount of support and growth.Great opportunities for personal qualifications. Good amount of holiday. Managers listen to feedback
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Insights into M Group Services

Based on 40 survey responses
Areas for improvement
  • Sense of belonging
  • Inclusive work environment
  • Trust in colleagues

Poor, unrespectful management

M Group is a very poor company to work for. I was working in their metering division. The pay is all over the place some people doing the same job getting gauranteed a bonus, and some others on pay per read. Making there a lot of jealousy between employees. And there is no feeling of being part of a team.Just do your work and then forget about the job and go home.Only plus is you have the company vehicle to keep at home.I wouldn't recommend Morrison Data Services as a career. Maybe other parts of M Group are better. Ones without the ex management of G4S running it
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Great place

Decent place to work. No complaints reallyWould Recommend to other people as get like a part of the team

Pros

Team

Cons

None
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Do not work here

Working here doing smart meters is not a good place to be too many jobs for the allotted time this being because of EONS process of commissioning is slow rubbish and cumbersome you will spend more time on the phone to technical support to get the meter working that’s if you can get it working otherwise put the old meter back on the wall even after all the pipe work cable change etc avoid like the plague some senior management sneaky every one is leaving this place STAY AWAYBack stabbing place

Pros

Some good mangers on the field

Cons

Sneaky senior managers
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Excessive work volume and stressful

Training very poor, requested a one to one for training on several occasions which never took place. Work volume excessive, everyday a struggle to complete workload. This was felt across the whole team. Relaxed environment to work in but unfortunately very stressful due to the workload.
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Great if you don't want to progress in life

In the interview they was banging on about how you can progress and move up the ladder so to speak but none of this is possible. They string you along with terrible money and benefits and hope you don’t complain and when you do, you get the sack. Good work/life balance but it is continuously held against you. They are incredibly unprofessional in front of clients and expect you to conduct yourself as if you was the CEO even though you’re paid just above minimum wage for a brain dead job. Avoid if you want to improve your life. This employer will only erode your self worth and confidence.
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Fast paced but fun environment.

I have been lucky to work in several great teams who have supported one another & made coming to work a pleasure. For me there's a real sense of being a part of a great company which is growing all the time.

Pros

Free parking
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Lovely place to work

I really enjoy my work at M Group, its varied and I have a real sense of achievement in everything I do. I work in a great team, we all work to compliment each other.
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Good Place to work

My work colleagues are a Great team,no day was the same.The work balance was excellent and a great place to work,excellent staff and you can have a laugh with the staff

Pros

No day was the same

Cons

Can be stressful sometimes
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Proper company to work for

Everything supplied amazing training and never put in danger . Good work life balance and able to climb the Carreer ladder if you wish. If I offered at place at this company you would be mad to say no
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A job for a few years ago, not anymore

To begin with I was so happy with management and the way things were run, I was happy to turn up to work and even offer a lot of overtime. However, over the past year and a half things have changed so much I no longer work here. You can be bullied and made to feel as though you are not good enough at anything if you are to prove an auditor wrong. They often didn't know the procedures due to coming from other companies and/or not being 3phase trained but auditing my 3phase work, not understanding phase rotation for instance. All the good managers are gone, the pay is below average, and they want you think give your soul.
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Excellent Company

Excellent company looks after me.Very good company to work for.i feel if i have a problem i can go and see my line manager in confidence.The company is very good at saftey.

Pros

Good balance of work

Cons

N/a
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Poor place to work

Computer system poor waiting for jobs to fail Managers want you to work long hoursHave to start before 8 to pick up stock etc which you don’t get payed for would not work for this company again

Pros

None

Cons

Long hours having to start before 8 as nd not get payed poor computer systems
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One of the worst companies I have worked for, the management team are horrendous

The management team are the worst management team I have ever worked. They are unprofessional, rude and can not manage a team at all. It was the worst job I ever had they have had no people management training and definitely have no idea what they are doing, they have to work evenings and weekends to get their work done and they are clueless

Cons

Management do not have a clue on people management they are rude, and expect too much and can’t do their jobs themselves
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Run

Hostile management who are toxic and enjoy speaking to you as though you are less than nothing. Incredible amount of stress is placed on you even though your training is minimal you are expected to do the job anyway. Lack of care for customers is required and asking managers for help might take 10 minutes or more if they bother to answer you at all.

Pros

Colleagues are lovely

Cons

Management
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Terrible place to work

This is a company that lost contracts and most of there employees due to very underhanded tactics and kept owing monies back as a bargaining tool in a tribunal in which they received a court fine for doing so never again

Pros

None

Cons

Toxic management
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Great at the start

Was told upon starting this was a secure job for life as part of the triio / cadent gas contract. When the end of the contract was coming up we were told nothing, then came various teams meetings which again told us nothing about our jobs and the safety of them whilst in the middle of a pandemic the last thing you need is to worry about losing your job. Fast forward to the contract end date the day before we were told to attend a teams meeting where we were told we now fave possible redundancy instead of the planned tupe to a contractor. A month after this meeting we've all been sat at home waiting to hear anything not 1 word then a letter saying we are no longer employed what an absolute shambles and joke simply do not care I'm now out of work after a major pandemic for which I continued to work through with not even a thank you. Only good thing was pay and work life balance

Pros

Pay and hours

Cons

Dont care, tupe was a joke, redundancies
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Top heavy with managers who care about no-one but themselves

Absolute joke, the more you do the more they expect. Wages are well below average , work life balance none existent, dont work weekends make next to nothing a month, wage slips no-one can understand and monthly pay always wrong, this will however be your fault and not the fault of people services who are accountable to no-one for anything at all. Upper managers despite the line we are all one big team , will put themselves before everyone and everything.

Pros

Good lads on the ground

Cons

Work weekends or get paid peanuts
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Good place to work

Love how planed your day always something different I work in a two man team were we travel all over and see different type of people working on water fitting out side meter and stop taps and much ore loads to learn and course to gain

Pros

Own freedom to work

Cons

Lots of travelling not for everyone
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If you get offered a job- don't take it

The IOS contract for Anglian Water is run... well what can you say a bunch of blind chimps could do a better job. The culture of big stick beating is definitely in force here.The old say incompetence always gets promoted is definitely true here as I have never known so many people in one place with sloping shoulders.Unless your desperate stay well clear or start looking for another job when you get this one.There is no training provided and your just expected to do.

Pros

Some decent people on the ground

Cons

Appalling work culture
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Overall rating

Based on 158 reviews

Ratings by category

3.1 out of 5 stars for Work/Life Balance
3.1 out of 5 stars for Salary/Benefits
3.0 out of 5 stars for Job security/advancement
2.8 out of 5 stars for Management
3.0 out of 5 stars for Culture

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