M Group Services Employee Reviews

Wouldn't recommend. Not worth the stress from management. I was lied to, all you are seen as is a number. They look at numbers on a screen, they don't have a touch of reality in them.

Pros

Drive company vehicle

Cons

Long hours either side of work hours

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Unorganised

Dual Fuel Smart Meter Engineer (Former Employee) - South London, Greater London - 17 September 2023

I left my career as a qualified gas engineer after being contacted by a recruiter with the job opportunity I went in it to thinking I would have a new career in the industry I completed all my training and this is when everything went down hill I started to meet some of the management team and supervisors whilst I was being mentored. The first thing I was told by a mentor is if they don’t like you you won’t be here long they’ve seen it happen many times before and that is one of the reason why they only bring people on as subcontractors (you get a permanent role from supervisor and up) with this knowledge I carried on with my mentoring after a couple of months the onboarding team started having trouble finding mentors for the new recruits which resulted in large stays at home 3 and half weeks What was more disturbing was the fact that we had to do a final sign off and if you didn’t pass you would have to continue with a mentor I found out the hard way that if you didn’t pass by the third time that you would be fired and then the agency in which you worked for would then demand money from you I was shocked that I was left in this position but it didn’t come as a sup rise as I had been told by a mentor you have a target on your head they don’t like you and the supervisor wants you gone I wouldn’t of left my Gas career if I knew I would of been treated like this but advise any body that is thinking or newly joined to reconsider as you aren’t treated correct at all

Pros

Mentors if you get the right one

Cons

Lies. Subcontracting, management

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Insights into M Group Services

Based on 63 survey responses

What people like

Ability to meet personal goals

Areas for improvement

Trust in colleagues
Inclusive work environment
Sense of belonging

Ids cumbernauld

TELEMETRY Technician (Former Employee) - Cumbernauld, North Lanarkshire - 9 August 2023

LanarkshireManagers are never in, project engineers off every Friday, no communication no desire to make sure you know the job properly. They don't care at all. Clueless.

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Stressful

Plumber (Former Employee) - London South East, Greater London - 9 July 2023

Long work hours. Unrealistic expectations. All they care about is numbers on a screen. Pressure put on worker. Too much driving. Too much stress for the job and unorganised.

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Don't apply

Plumber (Former Employee) - London, Greater London - 5 April 2023

Worst company I've worked for, you will have no life, no money, headaches, aggro and a shortened life from stress. Best thing to do is not apply. Pay your parking fines even though your there to do a job. Could be anywhere in the area of Thames water, rubbish tools supplied. Terrible management.

Pros

Work van

Cons

Could be working anywhere, unrealistic targets, management, planners, outdoor work mainly, badly under paid

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Great place to work with a family friendly vibe

Highways Operative (Current Employee) - Taunton, Somerset - 25 March 2023

I have worked in the Taunton depot for the last 5 years and can hand on heart say I have never worked with a greater bunch of lads. Management are class very understanding and the variety of work means your always doing something different

Pros

Work life balance

Cons

Winter maintenance but good pay

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Decision paralysis across the business

Business Analyst (Current Employee) - Stevenage, Hertfordshire - 23 February 2023

Below average workplace. Culture nonexistent and management that are unsure what they want to do.Varied projects and good coworkers are the only positive.

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Horrible management

Dual Fuel Smart Meter Engineer (Former Employee) - Glasgow - 25 December 2022

Non stop call outs managers are poorNon stop call outs lots of working away from homeTracked van and fuel cardGood tools local pick upRegular team meetings

Pros

None

Cons

Long hours

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Small time lines. Always feel pressured

Overhead linesman (Current Employee) - All over - 19 December 2022

Expected to be on site for 7.30. Depending on the job, most of the time you could be climbing all day or the odd occasion get a little break which isnt enough considering the amount of physical heavy work you do

Pros

Paid 30 minute dinner

Cons

Dont often get dinner

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Stay well clear management are bullies

Pre-enablement engineer (Former Employee) - Dorset - 25 November 2022

I worked here for 12 months love the job didn’t like the bullying tactics from the management. There is no such thing as work, life balance. And they mess you about with your money all the time. When I was working there, there was eight of us and we all left because it was that bad.

Pros

None

Cons

Conned by management

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Jobs at M Group Services

Fast but enjoyable

Manager (Current Employee) - London, Greater London - 4 November 2022

Great place to work, feel very involved in the business lots of opportunities and a good team ethos. Good growth plans and management team that get involved and try and solve any problems.

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Energetic and proactive

Payroll Office assistant (Former Employee) - Stevenage, Hertfordshire - 9 October 2022

I personally really enjoyed working in People Services as a Payroll office Administrator. My line manager always made sure I was included in daily meetings and always felt appreciated. People Services was a very busy department indeed, but I felt great satisfaction in resolving employees queries.

Pros

Left early on Fridays

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Absolutely loved working here!

Contract Administrator (Former Employee) - Birstall - 3 October 2022

i started working here as a contract admin and absolutely loved it! Chilled relaxed management and very flexible ! I left to take a risk otherwise I would of still being here

Pros

Balanced work/life, flexible, Free parking, great staff

Cons

None

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Hard work, huge area to cover

Smart Engineer (Current Employee) - England - 21 September 2022

Typically the jobs are only sent on a Sunday Evening so you cannot plan your working week or leisure time at all. Huge area to cover and hardly any staff so most of the times you end up visiting properties alone, which is not great when working Revenue Protection. Colleagues are amazing and our manager is but higher management are invisible.

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Worst company

Site Manager (Electrical) (Former Employee) - Colchester, Essex - 4 September 2022

Head office don't know their axxx from their elbow.Management are the same, very clicky and if your face does not fit your on a hiding for nothing."Set up to fail" syndrome by Management It is quite obvious who gets treated differently within the teams...

Pros

Company van

Cons

Poor salary

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Temporary position with not much prospects

ADMINISTRATOR (Former Employee) - Wetherby, West Yorkshire - 29 June 2022

I only temped here for a few months, job was fine easy non pressure data entry work mostly, pay was good, Colleagues not very helpful and I had to work alone for 1 week at the beginning as my co worker went on holiday for a week.

Pros

Good pay

Cons

No job security

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Great place to work

Manager (Current Employee) - Stevenage, Hertfordshire - 16 May 2022

Good bunch of people, good pay, huge amount of support and growth.Great opportunities for personal qualifications. Good amount of holiday. Managers listen to feedback

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Poor, unrespectful management

Meter Reader (Former Employee) - South West - 5 May 2022

M Group is a very poor company to work for. I was working in their metering division. The pay is all over the place some people doing the same job getting gauranteed a bonus, and some others on pay per read. Making there a lot of jealousy between employees. And there is no feeling of being part of a team.Just do your work and then forget about the job and go home.Only plus is you have the company vehicle to keep at home.I wouldn't recommend Morrison Data Services as a career. Maybe other parts of M Group are better. Ones without the ex management of G4S running it

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Great place

Scheduler (Current Employee) - Derby - 27 April 2022

Decent place to work. No complaints reallyWould Recommend to other people as get like a part of the team

Pros

Team

Cons

None

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Do not work here

Smart Meter Engineer (Former Employee) - London - 6 April 2022

Working here doing smart meters is not a good place to be too many jobs for the allotted time this being because of EONS process of commissioning is slow rubbish and cumbersome you will spend more time on the phone to technical support to get the meter working that’s if you can get it working otherwise put the old meter back on the wall even after all the pipe work cable change etc avoid like the plague some senior management sneaky every one is leaving this place STAY AWAYBack stabbing place

Pros

Some good mangers on the field

Cons

Sneaky senior managers

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Excessive work volume and stressful

Planning & Noticing Officer (Former Employee) - Nelson - 2 April 2022

Training very poor, requested a one to one for training on several occasions which never took place. Work volume excessive, everyday a struggle to complete workload. This was felt across the whole team. Relaxed environment to work in but unfortunately very stressful due to the workload.

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