M Group Services
Happiness score is 52 out of 100
3.1 out of 5 stars.
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M Group Services Employee Reviews

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Location
United Kingdom159 reviews

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3.1Work-life balance

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Hard work, huge area to cover

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Typically the jobs are only sent on a Sunday Evening so you cannot plan your working week or leisure time at all. Huge area to cover and hardly any staff so most of the times you end up visiting properties alone, which is not great when working Revenue Protection. Colleagues are amazing and our manager is but higher management are invisible.
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Horrible management

Non stop call outs managers are poorNon stop call outs lots of working away from homeTracked van and fuel cardGood tools local pick upRegular team meetings

Pros

None

Cons

Long hours
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Insights into M Group Services

Based on 53 survey responses
Areas for improvement
  • Trust in colleagues
  • Support from manager
  • Energising work tasks

Small time lines. Always feel pressured

Expected to be on site for 7.30. Depending on the job, most of the time you could be climbing all day or the odd occasion get a little break which isnt enough considering the amount of physical heavy work you do

Pros

Paid 30 minute dinner

Cons

Dont often get dinner
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Stay well clear management are bullies

I worked here for 12 months love the job didn’t like the bullying tactics from the management. There is no such thing as work, life balance. And they mess you about with your money all the time. When I was working there, there was eight of us and we all left because it was that bad.

Pros

None

Cons

Conned by management
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Fast but enjoyable

Great place to work, feel very involved in the business lots of opportunities and a good team ethos. Good growth plans and management team that get involved and try and solve any problems.
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Energetic and proactive

I personally really enjoyed working in People Services as a Payroll office Administrator. My line manager always made sure I was included in daily meetings and always felt appreciated. People Services was a very busy department indeed, but I felt great satisfaction in resolving employees queries.

Pros

Left early on Fridays
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Absolutely loved working here!

i started working here as a contract admin and absolutely loved it! Chilled relaxed management and very flexible ! I left to take a risk otherwise I would of still being here

Pros

Balanced work/life, flexible, Free parking, great staff

Cons

None
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Worst company

Head office don't know their axxx from their elbow.Management are the same, very clicky and if your face does not fit your on a hiding for nothing."Set up to fail" syndrome by Management It is quite obvious who gets treated differently within the teams...

Pros

Company van

Cons

Poor salary
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Temporary position with not much prospects

I only temped here for a few months, job was fine easy non pressure data entry work mostly, pay was good, Colleagues not very helpful and I had to work alone for 1 week at the beginning as my co worker went on holiday for a week.

Pros

Good pay

Cons

No job security
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Great place to work

Good bunch of people, good pay, huge amount of support and growth.Great opportunities for personal qualifications. Good amount of holiday. Managers listen to feedback
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Poor, unrespectful management

M Group is a very poor company to work for. I was working in their metering division. The pay is all over the place some people doing the same job getting gauranteed a bonus, and some others on pay per read. Making there a lot of jealousy between employees. And there is no feeling of being part of a team.Just do your work and then forget about the job and go home.Only plus is you have the company vehicle to keep at home.I wouldn't recommend Morrison Data Services as a career. Maybe other parts of M Group are better. Ones without the ex management of G4S running it
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Great place

Decent place to work. No complaints reallyWould Recommend to other people as get like a part of the team

Pros

Team

Cons

None
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Do not work here

Working here doing smart meters is not a good place to be too many jobs for the allotted time this being because of EONS process of commissioning is slow rubbish and cumbersome you will spend more time on the phone to technical support to get the meter working that’s if you can get it working otherwise put the old meter back on the wall even after all the pipe work cable change etc avoid like the plague some senior management sneaky every one is leaving this place STAY AWAYBack stabbing place

Pros

Some good mangers on the field

Cons

Sneaky senior managers
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Excessive work volume and stressful

Training very poor, requested a one to one for training on several occasions which never took place. Work volume excessive, everyday a struggle to complete workload. This was felt across the whole team. Relaxed environment to work in but unfortunately very stressful due to the workload.
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Great if you don't want to progress in life

In the interview they was banging on about how you can progress and move up the ladder so to speak but none of this is possible. They string you along with terrible money and benefits and hope you don’t complain and when you do, you get the sack. Good work/life balance but it is continuously held against you. They are incredibly unprofessional in front of clients and expect you to conduct yourself as if you was the CEO even though you’re paid just above minimum wage for a brain dead job. Avoid if you want to improve your life. This employer will only erode your self worth and confidence.
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Fast paced but fun environment.

I have been lucky to work in several great teams who have supported one another & made coming to work a pleasure. For me there's a real sense of being a part of a great company which is growing all the time.

Pros

Free parking
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Lovely place to work

I really enjoy my work at M Group, its varied and I have a real sense of achievement in everything I do. I work in a great team, we all work to compliment each other.
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Good Place to work

My work colleagues are a Great team,no day was the same.The work balance was excellent and a great place to work,excellent staff and you can have a laugh with the staff

Pros

No day was the same

Cons

Can be stressful sometimes
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Proper company to work for

Everything supplied amazing training and never put in danger . Good work life balance and able to climb the Carreer ladder if you wish. If I offered at place at this company you would be mad to say no
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A job for a few years ago, not anymore

To begin with I was so happy with management and the way things were run, I was happy to turn up to work and even offer a lot of overtime. However, over the past year and a half things have changed so much I no longer work here. You can be bullied and made to feel as though you are not good enough at anything if you are to prove an auditor wrong. They often didn't know the procedures due to coming from other companies and/or not being 3phase trained but auditing my 3phase work, not understanding phase rotation for instance. All the good managers are gone, the pay is below average, and they want you think give your soul.
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Excellent Company

Excellent company looks after me.Very good company to work for.i feel if i have a problem i can go and see my line manager in confidence.The company is very good at saftey.

Pros

Good balance of work

Cons

N/a
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Overall rating

Based on 166 reviews

Ratings by category

3.1 out of 5 stars for Work/Life Balance
3.1 out of 5 stars for Salary/Benefits
3.0 out of 5 stars for Job security/advancement
2.8 out of 5 stars for Management
3.0 out of 5 stars for Culture

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