Maid2Clean Employee Reviews

As in my review title, I took this job as I was broke and it was easy to do. I still have clients and I can pick new ones up easily on the portal. I've lost some clients but to be fair, they were not clients that I wanted to clean for because they either didn't really need a cleaner or their cleaning situation was above and beyond a weekly clean. Maid2Clean clean do keep in touch but it's different people each time so there is no continuity or community feeling in the company (you are self-employed). The hardest part of the job is boredom and lack of mental stimulation, cleaning toilets and changing bed linen. The best part is building a rapport with clients. I believe I've learnt that it's good to have companies like this for shift workers like me to earn extra cash and with the flexibility that allows you work when and how much you want to.

Pros

Flexible, easy and quick to earn income from.

Cons

Clients not assessed for actual needs.

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Good

Cleaner (Former Employee) - Cambridge, Cambridgeshire - 23 September 2023

Good place to work if you want to work alone in a place. Normally clients will not be around you so you can cleaning. However it could be more money as it is required job

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Insights into Maid2Clean

Based on 85 survey responses

What people like

General feeling of work happiness
Clear sense of purpose
Time and location flexibility

Areas for improvement

Support from manager
Supportive environment

Little pay

Cleaner (Former Employee) - London, Greater London - 19 September 2023

Working hours is what you choose. Great when you are raising kids. Really depends on clients. Can be tiring if you don’t drive as you have to change between the houses.

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A well run company

Domestic Cleaner (Current Employee) - Barnsley - 9 September 2023

It's an ideal balance between providing a service to customers and having the flexibility to decide your own workload. Everyone I have dealt with in the customer service and management have been supportive, with a proactive attitude.There are always new customers coming up and you can match your requirements to them. Having the back up of Maid2Clean means you can cancel a contract and the customer can do also without any personal feelings getting in the way. Cleaning is hard physical work and so typically contracts range from 2-3 hours per week or every other week, occasionally more, and one-off jobs. I work hard whilst I am in a customer's home. Sometimes customers are present and sometimes not, depending on the situation; having Maid2Clean as a middle person means that there is a trust generated right from the beginning.

Pros

Flexibility to work the hours I require.

Cons

Hard physical work.

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productive.

Housekeeper/Cleaner (Current Employee) - West Yorkshire - 19 August 2023

What is the best part of working at the company?its flexible... i get to choose my suitable day and time to do a cleaning work for clients.What is the most stressful part about working at the company?It has no stress in any way...What is the work environment and culture like at the company?Very awesome culture... not biased in any way. What is a typical day like for you at the company?I work for the clients...very accommodating people

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Great for flexibility

Cleaner (part-time) (Current Employee) - Lincoln, Lincolnshire - 17 August 2023

They are good for finding new customers but beware that sometimes new customers can be few and far between then you can suddenly get three new customers in the space of a week.

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Excellent

Self Employed Housekeeper (Current Employee) - Cockermouth - 15 August 2023

This is a self employed job. You manage your own clients with the support of Maid2clean on the end of the phone.Perfect work life balance. I love working with Maid2clean

Pros

Flexible

Cons

None

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Flexible

Cleaner (Current Employee) - Coventry, West Midlands - 12 August 2023

Extremely flexible, choose your hours through app , clients are so nice , staff are lovely. Good company to work for. Can work regularly or one one off opportunities

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House cleaning

Cleaner (Former Employee) - Kent - 7 July 2023

Good to provide a service to regular weekly and fortnightly homes. Paid daily by clients. Self employed was nuisance.Pretty rewarding jobNice clients, lovely homes. some key jobs, so more responsibility. But nice to be trusted. Helps with your confidence.

Pros

Some Local to home

Cons

Some jobs awkward to get too.

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Perfect for school run etc

Cleaner (part-time) (Former Employee) - Manchester, Greater Manchester - 21 June 2023

Great as you can work your own hours etc. but office constantly ringing you. Using different numbers etc. I just got sick of it. Apart from that it’s a good company.

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Official response from Maid2Clean

13 September 2023

Sorry to hear that, we will constantly try and get you more work but if you have enough just put yourself full on the app and we wont call you any more.

Jobs at Maid2Clean

SANDHURST House cleaning job

I enjoyed working with maid2clean

Cleaner (Former Employee) - Rugby - 13 June 2023

Working with maid2clean is the best thing that has happened to me.They make sure u are ok with the job given to you.I never regret working as a cleaner.

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Not recommending at all

Cleaner (Former Employee) - Aldershot, Hampshire - 13 June 2023

I have been with them for a couple of weeks but I chose to leave because my back was suffering and clients expected too much for too little. Like cleaning a three-story house, with 4 bedrooms and 3 bathrooms in 2 hours?! We're only human, if you can't clean it in 2 hours how can we? And the fact is they don't want to pay more or take more hours for it because they are not willing to pay more... RIDICULOUS. Also, very poor support from the management and people who answer the phones. DO NOT RECOMMEND.

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Productive

Sales Assistant (Current Employee) - Leeds, West Yorkshire - 10 June 2023

You get to do several tasks and it doesn’t keep you bored personally it is a good job to working while being fully flexible due to shift coverage the job overall is ok

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Work flexibility to suit the cleaner

Self Employed Domestic Cleaner (Current Employee) - Rugby - 31 May 2023

Once you have been hired, it is your responsibility to keep looking for the clients that you want to take on. You are also in charge of paying your own Tax and N.I.C yearly.

Pros

Flexibility. Compatible clients. Friendly staff

Cons

No paid holidays, brakes. Clients leave with short notice to you. Affecting your pay

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Good company overall

Cleaner (Former Employee) - Loughton, Essex - 25 May 2023

I worked for maid2clean for around 6/7month. Good company just they ring you often offering jobs I already said no to. Other then that I was happy there

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Would not recommend

Cotswolds (Former Employee) - Cotswolds - 19 May 2023

The rates for cleaning are shocking, this company needs to vet the properties, 2 hours for a huge house, scrubbing floors to hoovering ceilings, the clients expect far too much in a short amount of time, not enough money per hour, this is not a guaranteed wage, as only allowed so many calls per week, or 20 hours at maximum per week. In the meantime your back suffers. Would not recommend this company

Pros

Can't think of any

Cons

Not enough pay

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hard work to find jobs on portal

hard work to get jobs on portal (Current Employee) - Basildon, Essex - 18 May 2023

the jobs appear and disappear very fast....like in a matter of secconds so you can't even click on it unless you're superman,,,,i've been waiting for weeks and no work yet in my area

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Good company

Domestic Cleaner (Former Employee) - Romford, Greater London - 13 May 2023

Really enjoyed my time at maid2clean. Work was good and made up a lovely round of clients in sort space of time. The jobs come up on your work app and you apply for them, great for parents with young children as you set the hours you want.

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Just another franchise

Domestic Cleaner (Former Employee) - Wolverhampton - 3 May 2023

I would not recommend working for this “company”. I applied for the job and was offered a formal interview at my home. A person arrived, filled in paperwork, took a photo for my ID and then said “right, you’re ready to start work” There was no interview questions, no vetting me to see if I actually knew anything about cleaning.You’re then chucked in at the deep end with no idea how to go about meeting clients, what questions you need to ask or generally how to go about business. But they do bombard you with calls asking if you want more work which can be very infuriating. My advice, cut out the middle man a go self employed on your own. Don’t become another one of their herd.

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Official response from Maid2Clean

13 September 2023

Im sorry to hear that, you should have been given a copy of our handbook.

Definitely work here if you want to be harassed

Cleaner (Former Employee) - Chichester - 9 April 2023

Says self employment but then they constantly call, text (off many different numbers) and send multiple notifications about the same job on their app.. pressuring you to accept jobs or they ask "are you not looking for a job". IT'S SUPPOSED TO BE SELF EMPLOYMENT. Meaning it's on my terms! Another issue is that if you do a job you're expected to take it on regularly, again .. that's not on your terms, if you do not they will cancel your other jobs or switch your status to full. Btw, the "interview" will take place in your home

Pros

Nothing

Cons

Call girls constantly harassing you to accept jobs, no fuel compensation between jobs, low pay, the app

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Official response from Maid2Clean

13 September 2023

I'm sorry to hear this. As I mentioned above once you tell us you have enough work we will stop calling to offer new work.

Horrendous management

Cleaner (Former Employee) - Scotland - 23 March 2023

Don’t be conned into thinking that you are getting a decent hourly rate when you have to plead for decent clients and regular work. Communication is horrendous when you need support. When they need you they are on to you like a shot. Avoid if you have principles!