Work wellbeing score is 74 out of 100
3.8 out of 5 stars.
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Maid2Clean Employee Reviews for Cleaner

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Cleaner113 reviews
United Kingdom113 reviews

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4.1Work-life balance

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Work flexibility to suit the cleaner

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Once you have been hired, it is your responsibility to keep looking for the clients that you want to take on. You are also in charge of paying your own Tax and N.I.C yearly.


Flexibility. Compatible clients. Friendly staff


No paid holidays, brakes. Clients leave with short notice to you. Affecting your pay
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Good company overall

I worked for maid2clean for around 6/7month. Good company just they ring you often offering jobs I already said no to. Other then that I was happy there
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Insights into Maid2Clean

Based on 70 survey responses
What people like
  • General feeling of work happiness
  • Clear sense of purpose
  • Time and location flexibility
Areas for improvement
  • Support from manager
  • Supportive environment

Good company

Really enjoyed my time at maid2clean. Work was good and made up a lovely round of clients in sort space of time. The jobs come up on your work app and you apply for them, great for parents with young children as you set the hours you want.
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Just another franchise

I would not recommend working for this “company”. I applied for the job and was offered a formal interview at my home. A person arrived, filled in paperwork, took a photo for my ID and then said “right, you’re ready to start work” There was no interview questions, no vetting me to see if I actually knew anything about cleaning.You’re then chucked in at the deep end with no idea how to go about meeting clients, what questions you need to ask or generally how to go about business. But they do bombard you with calls asking if you want more work which can be very infuriating. My advice, cut out the middle man a go self employed on your own. Don’t become another one of their herd.
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Definitely work here if you want to be harassed

Says self employment but then they constantly call, text (off many different numbers) and send multiple notifications about the same job on their app.. pressuring you to accept jobs or they ask "are you not looking for a job". IT'S SUPPOSED TO BE SELF EMPLOYMENT. Meaning it's on my terms! Another issue is that if you do a job you're expected to take it on regularly, again .. that's not on your terms, if you do not they will cancel your other jobs or switch your status to full. Btw, the "interview" will take place in your home




Call girls constantly harassing you to accept jobs, no fuel compensation between jobs, low pay, the app
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Horrendous management

Don’t be conned into thinking that you are getting a decent hourly rate when you have to plead for decent clients and regular work. Communication is horrendous when you need support. When they need you they are on to you like a shot. Avoid if you have principles!


Some decent clients


Lack of support from “head office”
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Good agency to work for

I've been working for maid2clean for almost 18 months now. The office staff are all lovely when I've spoken with them. I picked up regular work fairly quickly and have always had really nice clients.


Fits around other commitments


Sometimes not much work available
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Fun work place

Got to meet interesting people. Each week was different. Got to build some regular cleans also. Takes a little time to build. We'll worth hanging on and building client base.




Can take time to build regular customers
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Good place to get work

I enjoyed my time, it was all easy from the interview at home to getting jobs. You can pick the jobs and the areas to work in. During my time I had great clients.


Self employed


Doing own tax returns
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okay job but borderline harassed by the company

The job in itself was fine, however i would get calls and texts multiple times a day to let me know about a new house to clean and if i can clean it. I was doing 2 houses a week, a second job and uni which was explained to the company when i started. Sometimes i got calls 5 times a day it made me feel like i was the only cleaner working for them. They have an app which shows you houses available and you can request to clean them on there so i dont get why i barraged with phone calls every 5 minutes when they could see through the app if i did want to clean a house. the calls got so frustrating i ended up quitting




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Productive and exciting

Maid2clean is a good company with great team.I get to pick my clients and locations myself. They attend to your needs immediately you call them and you also have the advantages of working with 2/3 clients a day then the clients become your regular clients unless there's a complain.The benefits is that you get your pay immediately. I love working with Maid2clean.


Short hours
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Overall I have a passion for the work I do feeling appreciated motivated and very satisfied

I really enjoy and love the jobs I do on a day to day basis, as each individual client have different requirements. I feel very much appreciated and satisfied with all my clients.


Every client are different and flexibility is key for me


Pay could increase
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Flexible work

I have been working for this company for 3 months and I cannot fault them. All my jobs are local and therefore I am not spending much time or money for travelling.When one job did not work out due to the distance, I contacted the agency to say I could no longer clean for that particular client. They did not complain or make me feel bad about rejecting a client. The staff are understanding and know that not all jobs work out. The app is user friendly and you can see what jobs are available in your area and can accept or reject them. You provide your availability and your jobs fit around your personal commitments.I am a stay at home mum and this job is ideal for someone like me. It gives me an opportunity to earn income whilst my children are at school. Plus I enjoy cleaning!So far my clients are lovely and we have a good working relationship between us.


Choose your hours of work


Hard work so you must enjoy cleaning to be happy
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No protection for cleaners against horrific clients

I had several clients through Maid2clean and the majority were awful. The clients have usually gone through so many bad cleaners with Maid2clean that by the time you get there the houses are filthy and utterly neglected. Every client I received had dreadful reviews of their previous cleaners supplied by Maid2Clean and because I did a good job I often got stuck with bad clients who would overpay me to stay. The office will bombard you daily with multiple calls and texts, often different office staff proposing the same things over and over again. It's very unorganised and the staff are often rude to you if you cannot take on jobs immediately, even though we are SELF employed and have a choice. The management do not protect cleaners when issues arise! Unfortunately one of my clients had mental health issues and has been causing me problems for many months after quitting, the management do not care in the slightest. The are rude, demeaning and definitely not worth the proxy pay they offer. My advice: Find private clients and charge a proper fee off £15-£20 an hour minimum. People pay for good service, being attached to that company you already have a bad reputation before you arrive, once they see your good the clients will do anything to hold onto you. No matter how immoral their actions, the management will NOT protect you.


Flexible-Can fit it around school hours


Bad cleaners, awful clients and no protection from management
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Helpful stuff

Great place to work with. People are nice and kind. Flexible hours, working not far from home. Good rates of pay. Stuff is very friendly and helpful.
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Avoid like the plague

A horrible company to work for. If you don’t answer their messages that they daily bombard you with, they take away all of your clients. The customer services are no help if there are problems. A very unpleasant experience. You are just a number that can be wiped away if you do not jump when they say jump.




You are just a number and they are plain rude
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Fun job to have

I love how the clients are nice and sweet towards me. Everyone is really sweet and kind the jobs really flexible and they don’t mind me taking days off for personal reasons.


They make me lunch sometimes
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Self Employed

All good, easy self employed role if you're willing to put in the time. Good to fit around school. You choose your clients and agree your work hours with them, within your local area or further if you want to travel.
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Would not recommend

Good if jobs come available in your area they take you of their system if you don't do any of the jobs alot of the jobs are too far to travel if you don't drive its not worth doing cost more than your wage for travel expenses I would not recommend
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Never actually got any work with them!

Despite being told there was lots of work, I'm guessing they say this just to recruit people as in actual fact, I've not had one job with them. Not impressed. Definitely don't approach them if you want consistent work and enough hours. I applied for a couple of jobs, but they just fell through, which I think often happens....
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Best company I have worked for

I love it the staff are always understanding if I am sick or need help with something. The clients I have are all lovely and wonderful people who love my work.


Someone can cover for me when I’m sick. My own hours and days
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Cleaner at Maid2Clean

Estimated salary
£12.16 per hour

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Overall rating

Based on 153 reviews

Ratings by category

4.1 out of 5 stars for Work/Life Balance
3.6 out of 5 stars for Salary/Benefits
3.4 out of 5 stars for Job security/advancement
3.7 out of 5 stars for Management
3.7 out of 5 stars for Culture

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