Manchester Airports Group
Happiness score is 50 out of 100
2.9 out of 5 stars.
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Manchester Airports Group Careers and Employment

Work happiness

Scores based on about 76 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Can people generally avoid feeling stressed at work?
Do people feel their work has a clear sense of purpose?

About the company

  • CEO
    Charlie Cornish - Group Chief Executive, MAG
    approve of Charlie Cornish - Group Chief Executive, MAG's performance
  • Founded
  • Company size
    5,001 to 10,000
  • Revenue
    £366m to £730m (GBP)
  • Industry
    Aerospace & Defence
  • Headquarters
    Manchester, UK
  • Link
    Manchester Airports Group website
Learn more


Salary estimated from 934 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 312 reviews and is evolving.



Aviation Security Officer in Manchester Airport, Greater Manchester
on 10 April 2022
AVOID! At all cost. Toxic. Bad management, bullying. Favouritism. Very high sickness levels
New recruits avoid. At the moment average pass rate in training is 30%. Example:- 20 in training, only 4 will pass first time, then another 2 will pass the resit leaving 6. The rest will have no job. Out of the 6 remaining 2 will leave within six weeks. You also have to resit this test (NXCT) every 12 months. You only get three attempts, if you fail it’s bye byeWorked there for a very long time. Salary and T and C’s were excellent at the start. Approximately £33 to £37k in todays money. Massive pay cuts in 2002 and T and C’s. Typical day. Frisking passengers and staff, X-raying bags, searching bags and loading X-ray machines. Can be very long hours starting at 3am till 3pm four days on the bounce. Working most weekends, nights and any other unsociable hour you can think of!They can change your shifts and days off at short notice. So no work life balance.Remote parking 1.5 miles away from workplace. Allow an extra 40 minutes to your journey to work Will give more information soon. Still on holiday in the Caribbean. Unfortunately there won’t be many positives
Customer service officer in Manchester
on 8 June 2022
Just a bad place to work , has been badly run for some years now
Even before pandemic it was run badly , the usual big company problems higher management not got a clue what’s going on and first line management won’t report problems to them because they feel as though they are at fault
Airside first responder/ ramp in Manchester Airport
on 7 June 2022
Great work mates
I worked at Manchester Airport for 12 months in the ramp. I made some great mates and got into shape. I was unfit and over weight when I started but the job soon sorted me out. I enjoyed the aspects of the job from loading the planes, pushbacks, and driving various vehicles around the airport. Downsides I found were:The management didn’t appreciate how much work was needed on the ramp and this usually hit the working morale. I had two injuries when I was there. I broke my ribs just 6 weeks into starting and didn’t want time off in case I was dismissed (and believe me it hurt doing a physical job like that with broken ribs) then what really did it was breaking my arm. I have no choice with that one but to take time off for recovery. It was during that time off that I decided I’d set up my own business (to help financially) and it just so happened to take off quite well. I loved it at the airport. The lads you work with are great and to be fair, the work is decent. It’s hard work but it’s good work. Just don’t be accident prone like I was.
Security Officer in Manchester
on 3 June 2022
Toxic work environment
Having worked at Manchester Airport for a number of years in a few different roles, I have to say, it’s not a good place to work. If you ask management a question about pay and conditions, you either get lied to or you are ignored in the hope that you will just go away. There is no praise or encouragement off management in your work. However, do anything wrong and they are very quick to act against you. There is very little in place to assist those employees who wish to further their career. In fact, a lot of promotion is purely based on whether you get on with the right people. Many employees work under the constant rule of fear - do anything wrong and you may lose your pass. This is massively detrimental to the morale of the staff, especially those who work in the terminals.Not a fantastic employer at all.
Aviation Security Officer in Manchester
on 6 May 2022
Fun place, met a lot of nice people
I worked here for 4 months and it gave me a great opportunity to understand the ins and outs of how an airport runs (on the security side of things) I definitely recommend others to join there

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Questions and answers

People have asked 46 questions about working at Manchester Airports Group. See the answers, explore popular topics and discover unique insights from Manchester Airports Group employees.

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Interview insights

Insights from 355 Indeed users who have interviewed with Manchester Airports Group within the last 5 years.

Average experience
Interview is average
Process takes about a day or two

Interview questions

Typical scenario questions based on your past experience

Shared on 26 May 2019

Give me an example of a time when you exceeded a customers expectations? Give me an example of a time when you wet thee extra mile for a customer?

Shared on 18 December 2018

Give examples of times you have provided good customer service etc

Shared on 13 March 2018

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