CEO at Marks & Spencer

Id like to make some suggestions so the company can evolve with the times.
People now like to spend more on leisure. I suggest that M&S create a 3D shopping experience. When I walk in there, my senses at the moment are not heightened. I'd describe the place as "beige", "boring", not well laid out.
I'd like M&S to evolve into a multi 3D experience which caters for all ages and sensories.
Music
Fun
Entertainment
Social
Care
And uniqueness

The fun and entertainment part is certainly lacking. Every 4 hours that the shop is open, hold a mini fashion show. Three staff members needed.
Food - exotic drinks, mocktails, shakes
Foods that are new - party tasting nights (social)
Speed dating?
Care - Dementia, Autism and Disabled quiet shopping experience area. Very patient and empathic members of staff help with selecting clothes and fetching them to try on or for customers to choose from. Lots of comfortable seating, large booths for trying on clothes, funky looking disabled bar aids. Light and airy for those living with Dementia.
Theres so much you can do to ditch the beige experience!! 👍🙂

Marks & Spenser's turning it around in the last year's But men's fashion for those over 60 has been very disappointing.Employ more Men in your fashion department with a eye for upto date trends in men's fashion.

Be more involved at meeting staff, listening to ideas & suggestions. Be open minded & more cutting edge