Marks & Spenser's turning it around in the last year's But men's fashion for those over 60 has been very disappointing.Employ more Men in your fashion department with a eye for upto date trends in men's fashion.
Just maintain the standard AND quality of your food and cloths but look at doing half sizes in female clothing and let the customer be aware of were you buy your goods from reduce down the company footprint daily were possible good luck
I would like to see the company employ more people with "special needs". Such a big company could be the benchmark for other big companies to follow their leed in employing such candidates who want to work, and be accepted just as everyone else.
Look after the staff who make the company.
I would advise the CEO when you go to vista the stores don't tell them that your going. Just go and catch them red handed see what they doing in the office.