Marks & Spencer
3.9 out of 5 stars.
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Interviews at Marks & Spencer

Here’s what others thought about the interview process at Marks & Spencer.
Interview experience
Based on 1,810 interviews
Favourable
Interview difficulty
Based on 1,806 interviews
Medium
Interview process length
Based on 1,772 interviews
About a day or two

Interview process at Marks & Spencer

Overall experience

On a scale of 1-10 where 1 is Poor and 10 is Excellent, their rating is 7.

On a scale of 1-10 where 1 is Easy and 10 is Difficult, their rating is 4.

Interview process length
About a day or two
51%
About a week
28%
About two weeks
12%
About a month
5%
More than one month
4%
Most reported steps
On-site interview
65%
Problem solving exercises
47%
Group interview
22%
Phone call/screening
20%
Written test
18%
Least reported steps
Drug test
2%
Take-home/sample work
2%
They have no interview
1%

What candidates say about the interview process at Marks & Spencer

  • Couldnt tell you because of the discrimination. Applied online which says video interviews I wrote to them explaining my stutter makes video interviews difficult, got a automated reply which didnt rel…
    Shared on 26 March 2021
  • Very easy going and supportive staff.
    Shared on 25 February 2020
  • You have to do an online test first before you even get offered an interview, in the actual interview they give you a product and some additional information, you then have 10 minutes to write down al…
    Shared on 24 November 2019

Interview questions at Marks & Spencer

Commonly asked questions, as reported by candidates

  • Customer service skills, what’s the most important thing in retail, reliability and just general questions.
    Shared on 1 October 2019 - stock replenishment and check out assistant - Hall, IN
  • Why do you want to progress within the company andwhat would you like to do within the question of variety
    Shared on 11 October 2017
  • Why do you want to work for marks and spencer?
    Shared on 11 July 2017 - Retail Assistant - London

Interview tips at Marks & Spencer

Dress code for the interview
  • Business casual (e.g. dress slacks)49%
  • Formal (business suit)33%
  • They didn’t have a dress code11%
  • Casual (t-shirt and jeans)5%
  • Special outfit (e.g. protective gear)2%

What advice do candidates give for interviewing at Marks & Spencer

  • Be flexible, willing to multitask and work part of a great team
    Shared on 19 October 2018 - DISTRIBUTION CENTER OPERATIVE - Derbyshire
  • Customer is no 1
    Shared on 19 October 2018 - Customer Sales Representative - Reading, Berkshire
  • Prepare by finding out a little about the company, Their requirements, Dress appropriately, Show that you are keen, Answer questions fully and Ask questions.
    Shared on 11 October 2018 - Section Manager (3 Departments) - Lymington, New Forest, and West Quay, Southampton

The first interview at Marks & Spencer

How candidates got an interview
  • Other28%
  • Through Indeed20%
  • Other online job site16%
  • Employee referral11%
  • I called them9%

How candidates received their first interview at Marks & Spencer

  • Applied through indeed then needed to do a few tests on their website
    Shared on 5 April 2019 - Customer Service Assistant - London, Greater London
  • Applied online
    Shared on 3 November 2018 - Sales Assistant - Glasgow, Glasgow
  • Apply on online, and invited to do one on one interview, the interview was good and straight forward.
    Shared on 13 October 2018 - Customer Assistant Store Operative - Edinburgh