Marriott International, Inc.
Happiness score is 70 out of 100
4.1 out of 5 stars.
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Marriott International, Inc. Employee Reviews

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I started at the Marriott Leeds as a young 16 year old college student on a work placement, and I couldn't have been more fortunate to be placed in such a wonderful hotel. I felt so much warmth and love and support from all those around me, so eager to help me grow and develop. You are empowered to take accountability and responsibility for your actions, giving you the ability to go above and beyond for your guests, amazing recognition scheme and fantastic benefits/staff rates. Marriott truly is a company which values and cares for its associates, we are listened to and valued and appreciated. Associate appreciation day every year is like Marriott Christmas, everyone is celebrated and celebrates each other. Marriott culture is so uplifting and empowering, every day I woke up as excited to head to the hotel as the guests, I thrived from the experience I gained at the Marriott and blossomed into a wonderful career. I think if I started anywhere else I wouldn't have the same genuine passion, energy and enthusiasm for the industry and could not have been prouder to work for such a company. I used to walk around the city centre on my lunch break in my uniform just to show it off! The opportunities within the company are endless and everyone around you has the same common goal, to make it memorable for the guests. Often if companies tell you they are 'like a family' this can be a huge red flag, but when a company really is like a family they don't feel the need to say it and I never heard that phrase at the Marriott, yet I knew every face in the building and spoke with everyone I - more...
Pros
Free meal on shift, Living wage, Community culture, Endless opportunities, Great rewards and benefits package.
Cons
Not as much recognition/award opportunities for casuals(0 hour contracts).
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I have worked over 3 years for 2 sites. First was ok, 5 stars second... Complete failure. I was salaried, doing in the region of 55-60 hrs/week for 16000 in 2005.Advancement only if you leave, you are just a tool that has a job to do. If you accept to play their game and can cope, you will be fine. So many brand standards and expectations completely disproportionate with the benefits and wage.
Pros
Leisure club use
Cons
Wage, hours, culture, prospects (or lack of)
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They paid salary and make to work more than hours ... on total if you calculate you must be earning less than minimum wage. Not good work atmosphere for salaried staff. Make sure you get paid hourly so managers cannot take advantage
Pros
None
Cons
Manager turning late to shifts and you have to stay for it
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I thought working for Marriott would be an awesome experience but left me feeling really disappointed. I think it was more of the way this location was managed, the owner and the stakeholders.All workers were lovely people, hard-working and always ready to follow procedures. It's not an easy job working for a hotel, tough shifts (too early or too late), fast paced environment and sometimes you need to be ready to roll your sleeves and do other job's persons. I learned a lot, i had support from HR and manager all the time and training whenever I need it. That's a good thing about worldwide companies like Marriott, they can train you and offer you progression. I left because of many reasons, like the shifts, theres no balance because you need to start at 5.30am or start late and finish at 11pm, so you ended up feeling tired all the time. Also, I was alone during my whole shift in the Leisure Club, where you need at least another person to watch the reception when you are doing other things. I had to push heavy full trolleys with wet towels through an old structure inside the hotel. There was no safety during my job, i was handeling chemicals and lifting heavy things all the time. Cleaning even vomit or any other disgusting things that guests were doing inside the changing rooms (you could never imagined). Security never helped or made themselves helpful when some guests were acting abusive and aggressive.
Pros
Canteen, trainings, progression, you can request to work at any Marriott in the world.
Cons
No balance between life and work, minimum wage, no work safety
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ok company to work for, They do invest alot on training courses however the promotion aspects of the company is minimal. Individuals who have been in the company for many years should be promoted within.
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Trabalhei no Grupo Marriott Hotel alguns anos e recomendo . Muito humanos e nunca senti pressao no meu trabalho. Muita camaradagem entre funcionarios .
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Good in my first few years there.But working in leisure club had poor work life balance and little to no sleep between shifts. Changes made within Marriott were not good and impacted how everyone felt towards the end of my time there
Pros
Free staff food
Cons
Bad shift patterns
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From the start I felt welcomed and when I was struggling they were always there for me and even the job it’s self felt easy just because of how must they involved you and always nice
Pros
Lovely work mates
Cons
Tiredness
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I really enjoyed my time with Marriott and would work for them again. The people I worked with 10yrs ago are still friends now....it was a great stepping stone at the time for my career.
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Hard work, but a great place to work, every shift would be different, a completly diverse contingent of associates. You were made to feel like family. And you always felt appreciated by managment in my opinion
Pros
Meals provided, Arc, brilliant associates
Cons
Hard work long hours
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Fantastic company to work for only left due to family illness .Great management , they really care about the staff .Loads of opportunities Training excellent
Pros
Free dinner and discount horel stays
Cons
Can get busy
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Entre en el servicio de catering con varios amigos y la verdad que a pesar de echar muchas horas en algunas ocasiones, el trabajo no se hacía muy pesado.
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Love working for Marriott. Great discounts for hotels and free meals at work. Great guest interaction and work in a great team. Sometimes a big work load and not paid enough for the amount you do and knowledge and systems you need to know. No overtime paid
Pros
Travel discounts
Cons
Not enough pay
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No review , they are perfect and I would not change a thing. Their organisation is the only one that I would like to retire from. They have a great pension plan and also, they give you the option to work still even if you are retired
Pros
Bicycle scheme
Cons
None
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You knpw what your applying for. Good teamwork and management happy to help. Meals are provided can be difficult to have when busy. Good to build relationships with regilar giests.
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Great place to work great people wouldn’t mind going back this was one of the best places I worked work in your own pace working times were really good management is excellent sadly had to leave due to covid 19
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I loved working at the Marriott, it was fun, I made lovely friends and excelled at a job I really enjoyed. Flexible hours still let me enjoy a social life
Pros
Tips, free food
Cons
Late nights occasionally
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Worst workplace ever, never been treated with respect, never had chance to do any training to develop my career, never be treated as the local chefs, never be considered for promotions and rewards as the local chefs, just want to forget about working there.
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Amazing places to work there please be be helpful amazing people work is so hard at times but people are there for you when you need help ............
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La struttura e' ottima il personale gentile e collaborativo
Pros
ambiente
Cons
turni di servizio
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At Harriott i worked during the busy days and it wasn’t very organised. As more customers were arriving, it was difficult to attend to all while making sure that everything was ready for them. Including their table being set up , ensuring that cups were filled and other enquires.
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